VARIATIONS Play and Retrieval Statistics

Play and Retrieval Statistics

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Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

3/31/98 701 87 87 6.8 3.0 6.8 0.6 3.1 2 0 1 0 0

4/1/98 430 45 89 6.4 2.7 6.4 0.7 2.7 1 0 0 0 0

4/2/98 352 56 84 7.5 2.8 7.5 1.2 2.9 1 0 0 0 0

4/3/98 229 42 81 6.9 2.7 6.9 0.3 2.7 1 0 0 0 0

4/4/98 266 45 83 5.4 3.1 5.9 0.6 3.2 0 0 1 0 0

4/5/98 390 39 90 5.5 2.9 5.5 1 2.9 0 0 0 0 0

4/6/98 750 85 88 7.9 2.9 7.9 0.4 3.0 1 0 0 0 0

4/7/98 375 55 85 6.1 2.8 6.2 0.2 2.8 1 0 0 0 0

4/8/98 415 46 88 8.9 3.0 8.9 1.4 3.0 1 0 0 0 0

4/9/98 477 63 86 6.0 2.7 6.0 0.4 2.7 1 0 0 0 0

4/10/98 264 56 78 5.7 2.7 5.7 0.5 2.7 0 0 0 0 0

4/11/98 134 21 84 4.8 3.1 5.5 1.8 3.2 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

4/12/98 226 31 86 4.0 1.8 4.0 0.5 1.8 0 0 0 0 0

4/13/98 588 63 89 6.5 3.0 6.5 0.5 3.0 1 0 0 0 0

4/14/98 871 71 91 6.8 3.0 6.8 0.4 3.1 3 0 1 0 0

4/15/98 827 152 81 7.8 3.1 9.8 0.5 3.2 6 2 0 0 0

4/16/98 570 85 85 5.5 2.4 5.5 0.8 2.4 0 1 0 0 0

4/17/98 403 94 76 4.8 2.6 4.9 0.9 2.7 0 0 0 0 0

4/18/98 241 32 86 3.8 2.5 3.8 0.4 2.6 0 0 0 0 0

4/19/98 300 63 79 6.1 2.4 6.6 0.9 2.5 1 0 0 0 0

4/20/98 598 110 81 5.1 2.2 7.1 0.2 2.3 1 0 0 0 0

4/21/98 450 70 84 3.5 2.3 3.6 0.5 2.4 0 0 0 0 0

4/22/98 547 77 85 5.5 2.4 5.5 0.4 2.4 0 0 0 0 0

4/23/98 575 67 88 4.0 2.2 4.0 0.4 2.2 0 3 0 0 0

4/24/98 316 55 82 6.0 2.3 6.0 0.8 2.3 0 0 0 0 0

4/25/98 235 40 82 5.6 2.6 5.7 1.2 2.7 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

4/26/98 381 63 83 3.9 2.4 4.1 0.8 2.5 0 0 0 0 0

4/27/98 720 84 88 6.0 2.3 6.0 0.7 2.3 0 0 0 0 0

4/28/98 829 112 86 5.1 2.4 5.4 0.8 2.5 0 0 0 0 0

4/29/98 928 74 92 3.8 2.4 4.8 0.5 2.4 0 0 0 0 0

4/30/98 1271 74 94 4.3 2.3 4.3 0.5 2.3 0 0 0 0 0

5/1/98 754 75 90 4.9 2.5 5.0 0.4 2.6 0 1 3 0 0

5/2/98 720 31 95 5.3 2.4 5.3 1.0 2.4 0 1 0 0 0

5/3/98 1634 58 96 5.6 2.6 5.6 0.9 2.6 0 0 0 0 0

5/4/98 3352 120 96 7.1 3.2 10.0 0.8 3.3 10 0 0 0 0

5/5/98 4061 86 97 5.2 2.3 5.2 0.6 2.3 0 0 0 0 0

5/6/98 4160 81 98 5.3 2.5 5.3 0.8 2.5 0 0 0 0 0

5/7/98 3508 46 98 4.0 2.3 4.0 0.8 2.3 0 0 0 0 0

5/8/98 250 15 94 2.5 1.9 2.5 1.4 1.9 0 0 0 0 0

5/9/98 5 0 100 0 0 0 0 0 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

5/11/98 76 12 84 2.4 1.9 2.4 1.2 1.9 0 0 0 0 0

5/12/98 63 21 66 4.5 2.4 4.5 1.2 2.4 0 0 0 0 0

5/13/98 41 12 70 2.8 2.0 2.8 1.6 2.0 0 0 0 0 0

5/14/98 44 8 81 2.5 2.0 2.5 1.1 2.0 0 0 0 0 0

5/15/98 18 5 72 2.5 2.1 2.5 1.2 2.1 0 0 0 0 0

5/18/98 116 20 82 3.5 2.4 3.5 1.4 2.4 0 0 0 0 0

5/19/98 27 9 66 5.4 2.3 5.4 0.9 2.3 0 0 0 0 0

5/20/98 58 14 75 2.8 2.1 2.8 0.9 2.1 0 0 0 0 0

5/21/98 70 22 68 3.6 2.2 3.6 1.1 2.2 0 0 0 0 0

5/22/98 25 7 72 4.5 2.3 4.5 1.3 2.3 0 0 0 0 0

5/24/98 1 0 100 0 0 0 0 0 0 0 0 0 0

5/26/98 67 11 83 2.7 1.7 2.7 0.5 1.7 0 0 0 0 0

5/27/98 93 23 75 3.4 2.1 3.5 1.1 2.1 0 0 0 0 0

5/28/98 31 8 74 2.7 2.1 2.7 1.5 2.1 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

5/29/98 44 11 75 2.4 1.7 2.4 1.2 1.7 0 0 0 0 0

6/1/98 51 16 68 3.1 2.3 3.1 1.4 2.3 0 1 0 0 0

6/2/98 47 14 70 5.9 2.4 5.9 0.6 2.4 0 0 0 0 0

6/3/98 47 19 59 3.8 2.4 3.8 1.5 2.4 0 0 0 0 0

6/4/98 32 8 75 3.4 2.4 3.4 1.4 2.4 0 0 0 0 0

6/5/98 30 9 70 2.6 1.7 2.7 0.4 1.7 0 0 0 0 0

6/8/98 63 16 74 2.8 2.1 2.8 1.6 2.1 0 1 0 0 0

6/9/98 58 17 70 2.9 1.9 2.9 1.1 1.9 0 0 0 0 0

6/10/98 52 20 61 3.0 2.2 3.0 1.1 2.2 0 0 0 0 0

6/11/98 42 12 71 2.3 1.9 2.3 1.2 1.9 0 0 0 0 0

6/12/98 91 12 86 3.7 2.2 3.7 1.2 2.2 0 0 0 0 0

6/17/98 123 15 87 3.3 2.6 3.3 1.1 2.6 0 0 0 0 0

6/18/98 151 24 84 3.8 2.5 3.8 1.3 2.6 0 0 0 0 0

6/19/98 104 21 79 6.0 2.9 6.0 0.4 2.9 0 1 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

6/20/98 42 8 80 3.9 2.6 4.0 1.9 2.6 0 0 0 0 0

6/21/98 79 9 88 3.8 2.5 3.8 0.9 2.5 0 0 0 0 0

6/22/98 285 52 81 5.6 2.8 5.6 0.5 2.8 0 0 0 0 0

6/23/98 384 56 85 5.4 2.7 5.4 1.1 2.7 0 0 0 0 0

6/24/98 230 30 86 4.8 2.6 4.8 0.7 2.6 0 0 0 0 0

6/25/98 237 35 85 3.7 2.5 3.7 0.6 2.6 0 0 0 0 0

6/26/98 231 41 82 5.7 2.8 5.7 0.5 2.8 0 0 0 0 0

6/27/98 170 26 84 4.8 2.8 4.8 0.4 2.8 0 0 1 0 0

6/28/98 229 37 83 4.2 2.5 4.2 1.2 2.6 0 0 0 0 0

6/29/98 294 45 84 5.4 2.7 5.4 0.7 2.7 0 0 0 0 0

6/30/98 235 32 86 4.3 2.6 4.3 1.1 2.6 0 0 0 0 0

7/1/98 338 66 80 5.2 2.8 5.2 0.7 2.8 0 0 0 0 0

7/2/98 229 42 81 6.1 2.6 6.1 1.1 2.7 1 0 0 0 0

7/5/98 327 28 91 9.7 3.0 10.1 1.2 3.1 1 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

7/6/98 779 101 87 15.8 2.8 15.8 0.3 2.8 1 0 1 0 0

7/7/98 912 85 90 5.9 2.7 5.9 0.5 2.7 0 0 0 0 0

7/8/98 545 66 87 7 2.9 7 0.4 2.9 1 0 0 0 0

7/9/98 416 40 90 6.0 2.9 6.0 1.0 2.9 0 0 0 0 0

7/10/98 203 34 83 3.5 2.7 3.5 0.5 2.7 0 0 0 0 0

7/11/98 89 18 79 3.7 2.7 3.7 1.5 2.7 0 0 0 0 0

7/12/98 285 38 86 5.4 2.5 5.4 0.4 2.5 0 0 0 0 0

7/13/98 400 60 85 5.2 2.5 5.2 1.3 2.5 0 0 0 0 0

7/14/98 604 64 89 4.0 2.4 4.0 0.6 2.4 0 0 0 0 0

7/16/98 540 65 87 4.3 2.6 4.8 0.4 2.6 0 0 0 0 0

7/17/98 342 30 91 3.3 2.1 3.3 0.4 2.2 0 0 0 0 0

7/18/98 228 18 92 3.8 2.2 3.8 1.4 2.2 0 0 0 0 0

7/19/98 574 58 89 3.6 2.4 3.6 1.0 2.4 0 0 1 0 0

7/20/98 691 63 90 9.1 2.3 9.1 0.6 2.3 1 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

7/21/98 925 44 95 3.7 2.3 3.8 0.4 2.3 0 0 0 0 0

7/22/98 667 56 91 3.6 2.2 3.6 0.4 2.3 0 0 0 0 0

7/23/98 224 33 85 5.2 2.3 5.2 0.9 2.3 0 0 0 0 0

7/24/98 175 21 88 3.1 2.0 3.1 0.5 2.0 0 1 0 0 0

7/25/98 147 10 93 2.7 2.3 2.7 1.7 2.3 0 0 0 0 0

7/26/98 763 49 93 3.9 2.4 3.9 1.0 2.4 0 0 1 0 0

7/27/98 629 42 93 7.7 2.8 7.7 1.2 2.9 1 0 0 0 0

7/28/98 849 68 91 6.3 3.0 7.3 0.4 3.1 4 0 0 0 0

7/29/98 381 62 83 5.3 2.7 5.3 0.8 2.8 0 0 1 0 0

7/30/98 250 48 80 3.8 2.2 3.8 1.1 2.2 0 0 0 0 0

7/31/98 148 23 84 3.7 2.2 3.7 0.7 2.2 0 0 0 0 0

8/1/98 58 4 93 2.5 2.3 2.5 2.1 2.3 0 0 0 0 0

8/2/98 169 41 75 4.1 2.4 4.1 1 2.4 0 1 0 0 0

8/3/98 239 51 78 4.2 2.1 4.2 0.9 2.1 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

8/4/98 290 50 82 4.5 2.1 4.5 0.4 2.1 0 0 0 0 0

8/5/98 185 29 84 3.5 2.1 3.5 0.7 2.1 0 0 0 0 0

8/6/98 164 30 81 8.8 2.8 8.8 0.9 2.8 1 0 0 61 0

8/7/98 115 25 78 5.8 3.0 5.8 1.9 3.0 0 0 0 65 0

8/8/98 100 12 88 4.8 3.1 4.8 1.7 3.1 0 0 0 67 0

8/9/98 156 18 88 5.5 2.9 5.5 1.4 2.9 0 0 0 69 0

8/10/98 505 46 90 5.9 3.0 5.9 0.4 3.0 0 0 0 74 0

8/11/98 654 41 93 4.9 2.8 4.9 0.8 2.8 0 0 0 79 0

8/12/98 1304 27 97 4.1 2.6 4.1 1.4 2.6 0 0 0 82 0

8/13/98 1692 70 95 9.0 3.2 9.1 0.7 3.2 5 0 0 67 0

8/14/98 532 24 95 5.2 3.2 6.3 1.6 3.3 1 0 0 70 0

8/15/98 2 0 100 0 0 0 0 0 0 0 0 70 0

8/16/98 3 0 100 0 0 0 0 0 0 0 0 70 0

8/17/98 32 8 75 3.6 2.7 3.6 1.9 2.7 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

8/18/98 20 5 75 2.8 2.5 2.8 1.9 2.5 0 0 0 72 0

8/19/98 33 9 72 5.2 3.3 5.2 1.8 3.3 0 0 0 73 0

8/20/98 64 7 89 2.5 2.1 2.5 1.7 2.1 0 0 0 74 0

8/21/98 55 19 65 3.5 2.5 3.5 0.9 2.5 0 0 0 77 0

8/22/98 4 1 75 2.9 2.9 2.9 2.9 2.9 0 0 0 77 0

8/23/98 0 0 0 0 0 0 0 0 0 0 0 77 0

8/24/98 48 10 79 5.5 2.5 5.5 0.9 2.5 0 0 0 79 0

8/25/98 48 18 62 3.1 2.3 3.1 1.6 2.3 0 0 0 81 0

8/26/98 76 19 75 3.2 2.3 3.2 1.1 2.4 0 0 0 58 14.6

8/27/98 70 17 75 3.3 2.0 3.3 0.9 2.0 0 0 0 60 0

8/28/98 182 37 79 3.7 2.6 3.7 1.7 2.6 0 0 0 65 0

8/29/98 7 1 85 2.4 2.4 2.4 2.4 2.4 0 0 0 65 0

8/30/98 4 1 75 3 3 3 3 3 0 0 0 65 0

8/31/98 384 14 96 3.3 2.3 4.3 1.6 2.5 0 0 0 67 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/1/98 504 85 83 321.4 9.7 321.4 1.0 10.2 8 2 18 77 0

9/2/98 566 111 80 5.3 2.3 5.3 0.4 2.4 0 1 1 90 0

9/3/98 454 108 76 10.2 2.7 10.2 0.3 2.8 2 5 1 77 19.9

9/4/98 235 46 80 5.5 2.6 6.3 0.5 2.8 1 0 0 83 0

9/5/98 168 37 77 6.1 2.8 6.1 1.1 2.8 1 2 1 62 4.7

9/6/98 314 52 83 5.5 2.5 5.5 0.3 2.5 0 0 0 68 0

9/7/98 528 84 84 5.8 2.7 5.8 1.2 2.7 0 1 0 80 0

9/8/98 481 102 78 5.5 2.6 6.3 0.6 2.7 2 2 0 75 4.9

9/9/98 617 112 81 6.3 2.8 6.3 0.6 2.8 1 0 1 89 0

9/10/98 475 115 75 6.2 2.5 9.2 0.5 3.4 21 0 15 75 2.7

9/11/98 455 89 80 4.5 2.7 4.7 0.5 2.8 0 0 3 86 0

9/12/98 167 27 83 4.7 2.4 5.5 0.9 2.5 0 0 0 63 2.7

9/13/98 319 61 80 4.5 2.5 4.5 1 2.6 0 0 1 71 0

9/14/98 606 85 85 4.0 2.5 4.0 0.4 2.5 0 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/15/98 445 85 80 5.5 2.6 5.5 0.6 2.6 0 0 0 67 4.4

9/16/98 722 155 78 6.8 2.7 9.1 0.4 2.8 4 0 1 86 0

9/17/98 541 110 79 6.6 2.6 6.6 0.5 2.6 1 0 0 73 2.8

9/18/98 334 75 77 5.8 2.8 5.8 1.0 3.0 0 0 1 82 0

9/19/98 211 40 81 4.5 2.4 6.1 0.6 2.6 1 0 0 63 2.7

9/20/98 516 61 88 9.1 2.8 9.1 1 2.9 2 1 1 71 0

9/21/98 699 129 81 6.9 2.9 8.0 0.4 3.0 2 0 0 87 0

9/22/98 775 85 89 11.6 3.0 11.6 0.9 3.0 4 0 0 72 4.4

9/23/98 1163 86 92 3.8 2.5 4.3 0.5 2.6 0 0 0 82 0

9/24/98 1513 122 91 6.3 2.7 6.3 0.6 2.8 1 0 2 73 2.8

9/25/98 331 55 83 3.8 2.4 4.1 1.3 2.5 0 0 1 80 0

9/26/98 390 38 90 4.8 2.4 4.8 0.8 2.5 0 0 0 61 2.7

9/27/98 489 51 89 6.7 2.3 6.7 0.3 2.3 1 0 0 67 0

9/28/98 1063 74 93 4.2 2.6 4.2 0.4 2.6 0 0 0 76 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/29/98 1394 68 95 5.7 2.7 5.7 1.1 2.7 0 0 0 85 0

9/30/98 2475 159 93 6.2 2.9 7.5 0.7 3.1 2 0 4 78 5.5

10/1/98 2860 33 98 5.0 3.2 5.1 1.4 3.2 0 0 1 83 0

10/2/98 974 79 91 5.9 2.7 7 0.5 2.8 1 0 2 68 3.4

10/3/98 301 39 87 6.1 2.4 6.1 0.5 2.4 1 0 0 73 0

10/4/98 450 40 91 3.3 2.2 3.3 0.9 2.2 0 0 0 79 0

10/5/98 528 91 82 6.6 2.7 6.6 1.1 2.7 2 0 0 90 0

10/6/98 481 102 78 6.2 2.7 6.2 1.0 2.8 1 0 1 77 4.8

10/7/98 435 107 75 10.6 2.7 10.6 0.5 2.8 1 0 1 90 0

10/8/98 338 102 69 4.8 2.5 5.3 0.5 2.5 0 0 0 77 2.9

10/9/98 310 82 73 5.1 2.4 5.1 0.4 2.4 0 0 0 87 0

10/10/98 182 45 75 3.6 2.4 3.6 0.4 2.4 0 0 0 65 3.4

10/11/98 248 68 72 4.6 2.5 4.6 1.0 2.5 0 0 0 74 0

10/12/98 653 139 78 5.4 2.8 6.1 1.0 3.0 2 0 2 91 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/13/98 524 107 79 5.5 2.6 6.0 0.7 2.7 1 0 0 77 4.6

10/14/98 662 127 80 5.5 2.8 5.5 0.5 2.8 0 0 0 92 0

10/15/98 878 137 84 6.8 2.8 6.8 1.0 3.0 2 0 2 82 2.7

10/16/98 384 91 76 6.2 2.9 6.2 1 2.9 1 0 1 68 2.3

10/17/98 162 32 80 3.3 2.3 3.3 0.5 2.4 0 0 0 71 0

10/18/98 379 48 87 3.9 2.4 3.9 0.8 2.5 0 0 0 77 0

10/19/98 458 83 81 5.9 2.6 5.9 0.6 2.6 0 0 0 88 0

10/20/98 765 89 88 5.4 2.6 5.4 0.4 2.6 0 0 0 73 4.5

10/21/98 940 92 90 7.0 2.6 7.0 0.8 2.7 1 0 0 84 0

10/22/98 681 81 88 5.3 2.8 5.3 0.8 2.8 0 0 1 69 3.5

10/23/98 198 48 75 4.4 2.5 5.2 0.6 2.6 0 0 0 75 0

10/24/98 243 63 74 6.7 3.1 6.7 1.5 3.2 2 0 1 83 0

10/25/98 343 58 83 4.1 2.5 4.1 0.9 2.5 0 0 0 66 3.7

10/26/98 563 96 82 5.7 2.6 5.7 0.9 2.7 0 13 0 77 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/27/98 912 98 89 6.3 2.6 6.3 0.6 2.7 1 0 0 89 0

10/28/98 1357 93 93 5.5 2.6 7.3 0.4 2.6 1 0 0 74 4.6

10/29/98 2250 94 95 5.9 2.6 5.9 0.4 2.7 0 0 1 86 0

10/30/98 802 78 90 3.6 2.5 5.1 0.7 2.6 0 0 0 70 3.3

10/31/98 219 31 85 5.4 2.6 5.4 1.2 2.6 0 0 0 74 0

11/1/98 498 83 83 6.5 2.7 6.5 0.5 2.7 1 0 1 84 0

11/2/98 788 123 84 5.8 2.7 6.5 0.5 2.7 1 0 0 74 3.8

11/3/98 1132 80 92 4.7 2.5 4.7 0.9 2.5 0 0 0 83 0

11/4/98 1656 82 95 5.8 2.7 5.8 0.9 2.8 0 0 0 67 4.6

11/5/98 1341 71 94 5.1 2.7 5.1 1.4 2.7 0 0 0 76 0

11/6/98 271 69 74 5 2.7 5.8 0.4 2.8 0 0 0 84 0

11/7/98 109 28 74 3.4 2.3 3.4 1.6 2.3 0 0 0 62 4.4

11/8/98 255 46 81 52.7 4.7 53.9 1.4 6.7 4 0 4 68 0

11/9/98 374 80 78 6.5 2.7 6.6 1.2 2.9 4 0 0 78 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/10/98 434 85 80 5.8 2.5 5.8 0.3 2.5 0 0 0 88 0

11/11/98 427 59 86 62.5 4.6 62.5 1.2 4.6 2 0 5 71 5.5

11/12/98 430 93 78 8.4 2.8 8.4 0.7 2.8 2 0 0 83 0

11/13/98 329 81 75 4.3 2.7 5.6 0.8 2.7 0 0 1 69 4.3

11/14/98 284 56 80 6.2 2.4 6.2 0.5 2.5 1 0 0 75 0

11/15/98 695 55 92 9.7 2.7 9.7 1.2 2.8 1 0 0 82 0

11/16/98 867 123 85 4.0 2.6 6 0.7 2.7 0 0 0 73 4.7

11/17/98 521 87 83 7.6 2.5 7.6 0.6 2.5 1 0 0 84 0

11/18/98 805 83 89 4.0 2.6 4.6 0.7 2.6 0 0 0 69 3.6

11/19/98 872 92 89 5.5 2.6 5.5 0.4 2.6 0 0 0 80 0

11/20/98 317 63 80 5.6 2.5 6.8 0.5 2.5 1 0 0 64 2.7

11/21/98 306 30 90 4.0 2.5 4.7 0.6 2.6 0 0 0 68 0

11/22/98 680 42 93 5.5 2.5 5.5 0.4 2.5 0 1 0 73 0

11/23/98 476 79 83 5.5 2.7 6.6 0.4 2.8 2 0 0 83 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/24/98 212 45 78 3.8 2.3 3.8 0.5 2.3 0 0 0 64 4.6

11/25/98 82 28 65 3.9 2.7 4.8 1.6 2.8 0 0 0 68 0

11/26/98 0 0 0 0 0 0 0 0 0 0 0 68 0

11/27/98 0 0 0 0 0 0 0 0 0 0 0 68 0

11/28/98 9 1 88 2.5 2.5 2.5 2.5 2.5 0 0 0 68 0

11/29/98 169 53 68 4.2 2.3 4.2 0.4 2.4 0 0 0 74 0

11/30/98 522 81 84 6.3 2.3 6.3 0.3 2.3 1 1 0 84 0

12/1/98 507 88 82 6.2 2.7 6.2 0.4 2.7 1 1 0 69 8.4

12/2/98 697 115 83 5.6 2.6 5.6 0.5 2.7 0 0 0 82 0

12/3/98 808 101 87 5.1 2.6 5.1 0.5 2.6 0 0 0 70 3.4

12/4/98 345 85 75 5.8 2.8 5.8 0.8 2.9 0 0 0 81 0

12/5/98 158 40 74 3.8 2.5 4.6 0.9 2.6 0 0 0 63 2.8

12/6/98 159 28 82 5.8 2.4 5.8 1.0 2.4 0 0 0 67 0

12/7/98 551 124 77 5.9 2.7 7.0 0.8 2.9 1 0 0 82 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/8/98 738 137 81 5.2 2.7 6.2 0.5 2.8 1 0 0 75 4.5

12/9/98 637 98 84 5.5 2.7 9.2 0.6 2.8 2 0 0 87 0

12/10/98 758 83 89 4.3 2.4 4.8 0.4 2.4 0 0 0 70 2.5

12/11/98 680 93 86 5.1 2.5 5.2 0.4 2.6 0 0 0 81 0

12/12/98 863 35 95 4.2 2.5 4.2 1.4 2.5 0 0 0 62 2.8

12/13/98 1832 78 95 5.7 2.6 5.7 0.7 2.7 0 0 0 71 0

12/14/98 2335 175 92 7.6 2.8 8 0.4 3.0 7 0 1 93 0

12/15/98 2515 52 97 3.7 2.3 3.7 0.5 2.3 0 0 0 73 1.5

12/16/98 951 40 95 7.8 2.8 7.8 1.1 2.9 3 0 0 78 0

12/17/98 771 51 93 3.7 2.4 3.7 0.5 2.4 0 0 0 84 0

12/18/98 174 21 87 3.6 2.6 3.6 1.5 2.6 0 0 0 61 3.4

12/19/98 0 4 0 8.8 5.4 8.8 2.1 5.4 2 0 0 36 0

12/20/98 1 0 100 0 0 0 0 0 0 0 0 38 0

12/21/98 14 8 42 11.8 5.4 11.8 2.4 5.4 3 0 0 38 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/22/98 8 4 50 6.2 2.9 6.2 0.9 2.9 1 1 0 38 0

12/23/98 3 1 66 2.9 2.9 2.9 2.9 2.9 0 0 0 38 0

12/24/98 0 0 0 0 0 0 0 0 0 0 0 38 0

12/25/98 0 0 0 0 0 0 0 0 0 0 0 38 0

12/26/98 0 0 0 0 0 0 0 0 0 0 0 38 0

12/27/98 0 0 0 0 0 0 0 0 0 0 0 38 0

12/28/98 0 0 0 0 0 0 0 0 0 0 0 38 0

12/29/98 27 17 37 5.0 3.5 6.7 2.7 4.3 1 0 1 38 0

12/30/98 9 12 0 0 0 0 0 0 0 0 0 0 0

12/31/98 3 3 0 3.8 3.0 3.8 1.8 3.0 0 0 0 38 0

1/1/99 29 6 79 5.2 2.9 5.2 1.5 2.9 0 0 0 38 0

1/2/99 0 0 0 0 0 0 0 0 0 0 0 38 0

1/3/99 0 0 0 0 0 0 0 0 0 0 0 38 0

1/4/99 86 39 54 10.7 3.3 13.3 0.7 4.2 7 0 2 7 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

0 0 0 0 0 0 0 0 0 0 0 0 0

1/6/99 51 28 45 4 2.5 4.0 1.4 2.6 0 0 0 12 0

1/7/99 59 28 52 3.8 2.6 3.9 0.5 2.6 0 0 0 17 0

1/8/99 180 61 66 5.0 2.8 5.1 0.8 2.9 0 0 0 25 0

1/9/99 0 0 0 0 0 0 0 0 0 0 0 25 0

1/10/99 0 0 0 0 0 0 0 0 0 0 0 25 0

1/11/99 246 81 67 4 2.6 4 0.5 2.6 0 0 0 35 0

1/12/99 165 54 67 0.8 0.1 0.8 0.0 0.1 0 0 0 33 0

1/13/99 436 87 80 4.5 2.9 4.5 0.8 2.9 0 1 0 44 0

1/14/99 450 66 85 4.7 2.8 6.0 0.7 3.0 0 0 1 53 0

1/15/99 312 48 84 6.3 2.8 6.3 1.4 2.8 1 0 1 59 0

1/16/99 186 32 82 5.8 2.8 5.8 0.9 2.9 0 0 0 63 0

1/17/99 287 35 87 6.2 2.7 6.2 1.1 2.7 1 0 0 68 0

1/18/99 0 0 0 0 0 0 0 0 0 0 0 68 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

1/19/99 716 78 89 8.5 2.5 10.7 0.8 2.6 2 0 2 75 0

1/20/99 432 93 78 6.3 2.8 6.3 1.3 2.9 1 0 0 87 0

1/21/99 504 107 78 7.1 2.9 7.1 0.4 2.9 2 2 0 79 12.7

1/22/99 212 47 77 5.7 2.8 5.7 1.4 2.9 0 0 0 85 0

1/23/99 283 64 77 6.3 3.0 6.3 0.5 3.3 2 1 1 71 9.6

1/24/99 489 55 88 5.2 2.6 5.2 0.6 2.6 0 0 0 78 0

1/25/99 944 108 88 6.6 2.9 6.6 0.5 3.0 1 0 0 91 0

1/26/99 971 137 85 6.5 3.0 7.5 0.8 3.2 4 0 3 85 8.5

1/27/99 568 122 78 6.5 3.0 7.9 1.2 3.1 4 0 1 79 6.3

1/28/99 505 98 80 6.2 2.9 6.2 1.3 2.9 1 0 2 92 0

1/29/99 258 65 74 6.2 2.9 6.2 1.2 2.9 1 0 1 77 5.6

1/30/99 278 41 85 6.3 3.0 6.3 1.2 3.0 1 0 1 83 0

1/31/99 349 50 85 4.4 2.8 4.8 0.9 2.9 0 0 0 69 5.5

2/1/99 929 118 87 6.2 2.9 6.8 0.5 3.0 3 0 0 83 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

2/2/99 886 140 84 5.9 3.0 7.8 0.5 3.2 3 0 0 80 6.4

2/3/99 790 136 82 6.6 3.1 11.2 0.3 3.4 9 0 2 78 5.7

2/4/99 931 115 87 7.0 2.8 7.0 0.4 2.9 2 0 2 91 0

2/5/99 458 105 77 5.9 3.1 7 1.2 3.3 1 0 3 81 4.6

2/6/99 599 76 87 5.2 2.9 13.3 1.4 4.6 14 0 18 72 3.9

2/7/99 1001 74 92 5.2 2.9 7.1 1.1 3.1 1 0 1 81 0

2/8/99 1940 144 92 7.9 3.2 10.2 0.5 3.5 10 0 5 77 4.7

2/9/99 3000 100 96 6.5 2.8 6.5 0.5 3.0 1 0 5 89 0

2/10/99 1953 130 93 6.5 3.1 13.2 0.3 3.5 8 0 1 80 0

2/11/99 948 93 90 5.9 2.8 5.9 0.5 2.9 0 0 3 72 4.5

2/12/99 287 54 81 4.2 2.7 4.2 1.5 2.7 0 0 0 79 0

2/13/99 179 30 83 3.9 2.7 3.9 1.6 2.7 0 0 0 83 0

2/14/99 321 80 75 7.0 2.8 7.0 0.7 3.0 3 0 0 72 4.6

2/15/99 693 81 88 4.5 2.6 5.5 0.5 2.7 0 0 0 82 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

2/16/99 664 116 82 6.0 2.9 7.3 1.4 3.1 3 0 0 76 4.6

2/17/99 429 99 76 5.5 2.9 5.5 0.3 3.0 0 0 0 89 0

2/18/99 401 94 76 5.6 2.7 5.6 0.4 2.8 0 0 0 78 3.5

2/19/99 306 86 71 6.0 3.0 6.6 0.9 3.2 1 0 0 90 0

2/20/99 317 38 88 6.6 2.8 6.6 1.8 2.9 1 0 0 73 3.8

2/21/99 395 71 82 5.6 2.8 8.8 0.4 3.1 4 0 0 82 0

2/22/99 746 119 84 6.3 2.9 6.3 0.4 3.1 2 0 1 76 4.6

2/23/99 849 107 87 5.8 2.9 6.0 0.7 3.0 0 0 0 89 0

2/24/99 869 83 90 6.4 2.8 8.1 0.6 2.9 2 0 0 78 4.7

2/25/99 906 94 89 6.9 2.9 6.9 0.8 3.0 1 0 0 89 0

2/26/99 455 62 86 5.0 2.8 5.0 1.0 2.9 0 1 0 75 3.5

2/27/99 670 49 92 4.7 2.9 5.9 0.7 3.0 0 0 1 81 0

2/28/99 886 89 89 6.6 3.1 6.6 0.5 3.2 3 0 1 71 3.8

3/1/99 1302 99 92 6.1 2.7 6.1 0.6 2.7 1 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

3/2/99 1362 112 91 7.0 2.8 7.0 1.2 3.0 2 1 0 72 4.4

3/3/99 1913 73 96 7.3 2.9 7.3 0.7 2.9 1 0 0 81 0

3/4/99 3735 102 97 5.7 2.9 6.8 1.1 3.0 2 0 0 72 3.3

3/5/99 2230 63 97 5.2 2.8 5.2 0.3 2.8 0 0 0 80 0

3/6/99 185 43 76 4.7 2.9 4.7 1.8 2.9 0 0 0 66 3.5

3/7/99 328 58 82 3.9 2.7 5.4 1.3 2.8 0 0 0 73 0

3/8/99 732 94 87 6.9 2.8 6.9 0.5 2.8 2 1 0 85 0

3/9/99 792 130 83 6.2 2.9 7.8 0.5 3.1 3 0 1 82 4.7

3/10/99 606 121 80 6.0 3.0 7.0 0.8 3.1 1 0 0 78 4.6

3/11/99 500 107 78 5.2 2.8 5.2 0.6 2.8 0 0 0 90 0

3/12/99 165 46 72 5.3 2.7 5.3 0.6 2.8 0 0 0 73 2.8

3/13/99 0 0 0 0 0 0 0 0 0 0 0 73 0

3/14/99 0 0 0 0 0 0 0 0 0 0 0 73 0

3/15/99 213 57 73 17.6 3.3 17.6 0.5 3.4 4 0 2 80 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

3/16/99 259 88 66 7.3 3.3 10.7 1.1 3.5 3 0 0 73 5.7

3/17/99 239 45 81 6 2.9 6 1.4 2.9 0 0 0 79 0

3/18/99 199 29 85 4.9 2.4 4.9 1.3 2.4 0 1 0 83 0

3/19/99 235 7 97 3.3 0.8 3.3 0 0.8 0 0 0 63 7.6

3/20/99 1 0 100 0 0 0 0 0 0 0 0 63 0

3/21/99 289 72 75 5.2 2.8 5.2 1.0 2.8 0 1 0 65 6.7

3/22/99 1220 94 92 5.8 2.7 5.8 0.6 2.7 0 0 0 83 0

3/23/99 1933 77 96 4.8 2.6 4.8 0.5 2.6 0 0 0 72 0

3/24/99 2269 74 96 5.2 2.7 5.2 0.7 2.7 0 0 0 82 0

3/25/99 2816 77 97 6.5 2.7 6.5 0.5 2.8 2 0 0 68 4.7

3/26/99 1180 92 92 6.1 2.9 6.2 0.7 3.1 2 0 0 66 0

3/27/99 0 0 0 0 0 0 0 0 0 0 0 0

3/28/99 0 0 0 0 0 0 0 0 0 0 0

3/29/99 224 96 57 6.7 3.1 6.7 1.6 3.2 4 1 1 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

3/30/99 480 82 82 6.0 2.9 6.0 1.3 3.0 1 0 0 70 0

3/31/99 441 99 77 6.3 3.0 7.5 1.2 3.1 2 0 0 82 0

4/1/99 457 100 78 5.9 2.8 6.9 0.6 3.0 1 0 0 75 5.5

4/2/99 233 48 79 4.0 2.5 4.0 0.2 2.5 0 0 0 80 0

4/3/99 174 38 78 3.8 2.3 3.8 0.1 2.3 0 7 0 64 0

4/4/99 347 58 83 5.3 2.8 5.3 1.4 2.9 0 0 1 71 0

4/5/99 681 82 87 4.2 2.7 6.4 0.5 2.8 1 0 0 80 0

4/6/99 475 138 70 7.3 2.9 7.3 0.7 3.0 4 0 1 76 5.4

4/7/99 241 62 74 4.4 2.6 4.4 0.4 2.6 0 0 0 84 0

4/8/99 432 91 78 7.2 2.8 7.2 0.5 2.8 2 0 0 74 5.5

4/9/99 380 70 81 6.7 2.9 10.2 0.6 3.1 3 0 0 83 0

4/10/99 159 18 88 3.5 2.4 3.5 1.3 2.4 0 0 0 64 4.4

4/11/99 525 66 87 6.6 2.9 9.8 1.8 3.0 1 0 0 72 0

4/12/99 645 65 89 5.2 2.7 5.2 1.6 2.7 0 0 0 80 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

4/13/99 813 86 89 5.7 2.9 6.9 0.6 2.9 1 0 0 72 5.7

4/14/99 555 89 83 6.5 2.7 6.5 0.7 2.7 1 0 1 82 0

4/15/99 438 80 81 9.6 2.8 9.6 0.4 2.8 1 0 0 71 5.6

4/16/99 212 43 79 5.1 2.9 5.1 1.4 2.9 0 0 0 77 0

4/17/99 192 37 80 4 2.7 4 1.6 2.7 0 0 0 82 0

4/18/99 313 62 80 7.1 2.9 7.1 0.5 2.9 2 0 0 69 5.6

4/19/99 515 94 81 4.8 2.8 7.8 0.7 3.0 2 0 0 80 0

4/20/99 701 94 86 5.2 2.8 6.2 0.8 2.9 1 0 1 72 5.5

4/21/99 601 86 85 5.4 3.0 5.4 0.7 3.0 0 0 0 83 0

4/22/99 608 90 85 8.6 2.9 8.6 1.3 3.0 3 0 0 73 4.6

4/23/99 277 47 83 5.8 3.0 5.8 1.6 3.0 0 0 0 79 0

4/24/99 160 27 83 4.8 3.0 4.8 1.5 3.0 0 0 0 83 0

4/25/99 470 53 88 5.1 2.8 6.5 1.1 2.8 1 0 0 69 4.6

4/26/99 806 88 89 5.3 2.9 7.3 1.1 3.0 1 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

4/27/99 1127 130 88 8.3 2.9 8.6 0.7 3.0 5 0 0 76 4.8

4/28/99 1000 99 90 5.4 2.9 5.4 0.6 3.0 0 1 0 89 0

4/29/99 1272 156 87 6.1 3.0 8.3 0.6 3.2 5 0 0 86 3.5

4/30/99 950 86 90 6.6 3.2 7.8 1.3 3.4 3 0 0 77 2.4

5/1/99 1032 54 94 6.2 3.1 8.4 1.3 3.2 1 0 0 83 0

5/2/99 2577 75 97 5.4 2.9 5.4 0.7 2.9 0 0 0 70 2.6

5/3/99 4921 122 97 8.7 3.2 10.8 1.2 3.3 3 0 3 85 0

5/4/99 6043 94 98 6.3 2.9 6.3 0.4 3.0 2 0 1 75 2.6

5/5/99 5427 89 98 6.0 2.7 6.0 0.6 2.7 1 0 0 85 0

5/6/99 4695 103 97 5.9 3.1 5.9 0.8 3.1 0 0 1 78 2.6

5/7/99 170 40 76 6.0 2.6 6.0 0.7 2.6 1 0 0 82 0

5/8/99 0 0 0 0 0 0 0 0 0 0 0 61 3.3

5/9/99 0 0 0 0 0 0 0 0 0 0 0 61 0

5/10/99 25 20 20 6.8 2.7 6.9 1.2 2.7 1 0 0 64 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

5/11/99 41 29 29 4.8 2.6 4.8 1.4 2.6 0 0 0 68 0

5/12/99 39 30 23 4.2 2.6 5.5 0.5 2.7 0 0 0 72 0

5/13/99 46 25 45 5.3 2.7 5.3 1.8 2.7 0 0 0 75 0

5/14/99 53 13 75 4.9 3.0 4.9 2.1 3.0 0 0 0 77 0

5/15/99 0 0 0 0 0 0 0 0 0 0 0 77 0

5/17/99 22 9 59 3.0 2.5 3.0 1.6 2.5 0 0 0 78 0

5/18/99 43 21 51 4.6 2.7 4.6 1.2 2.7 0 0 0 80 0

5/19/99 26 9 65 3.4 2.5 3.4 1.1 2.5 0 0 0 63 12.9

5/20/99 45 18 60 5.8 2.8 5.8 0.9 2.8 0 0 0 65 0

5/21/99 69 35 49 4.2 2.7 4.2 0.5 2.7 0 0 0 69 0

5/22/99 0 0 0 0 0 0 0 0 0 0 0 69 0

5/23/99 0 0 0 0 0 0 0 0 0 0 0 69 0

5/24/99 36 28 22 6.3 2.8 6.3 1.2 2.9 1 0 0 72 0

5/25/99 41 16 60 3.6 2.5 3.6 0.8 2.5 0 0 0 74 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

5/26/99 40 22 45 3.5 2.8 3.5 1.8 2.8 0 0 0 77 0

5/27/99 52 22 57 3.6 2.5 3.6 1.3 2.5 0 0 0 80 0

5/28/99 31 16 48 3.5 2.7 3.5 1.4 2.7 0 0 0 61 21.4

5/29/99 0 0 0 0 0 0 0 0 0 0 0 61 0

5/30/99 0 0 0 0 0 0 0 0 0 0 0 61 0

5/31/99 0 0 0 0 0 0 0 0 0 0 0 61 0

6/1/99 54 28 48 5.5 2.7 5.5 1.4 2.7 0 0 0 65 0

6/2/99 25 12 52 3.1 2.4 3.1 1.6 2.4 0 0 0 66 0

6/3/99 50 29 42 5.9 3.2 6.8 1.4 3.3 1 0 0 70 0

6/4/99 43 17 60 4.2 2.6 4.2 1.6 2.6 0 0 0 73 0

6/5/99 0 0 0 0 0 0 0 0 0 0 0 73 0

6/6/99 0 0 0 0 0 0 0 0 0 0 0 73 0

6/7/99 58 27 53 4.8 2.6 4.8 1.4 2.6 0 0 0 76 0

6/8/99 72 34 52 4.0 2.4 4.0 0.8 2.4 0 2 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

6/9/99 47 15 68 3.4 2.4 3.4 1.0 2.4 0 0 0 64 29.6

6/10/99 80 25 68 5.1 2.9 5.1 1.4 2.9 0 0 0 67 0

6/11/99 34 17 50 3.3 2.4 3.3 0.9 2.4 0 0 0 69 0

6/12/99 0 0 0 0 0 0 0 0 0 0 0 69 0

6/13/99 0 0 0 0 0 0 0 0 0 0 0 69 0

6/14/99 56 21 62 3.6 2.9 3.6 1.7 2.9 0 0 0 72 0

6/15/99 98 32 67 4.7 2.8 7.5 1.6 3.1 2 0 1 76 0

6/16/99 73 26 64 3.8 2.4 3.8 0.4 2.4 0 0 0 79 0

6/17/99 71 22 69 5.0 2.6 5.0 0.7 2.6 0 0 0 82 0

6/18/99 93 49 47 6.2 2.9 6.2 0.5 2.9 1 0 0 68 27.6

6/19/99 24 10 58 4.2 2.5 4.2 2.1 2.5 0 0 0 69 0

6/20/99 41 30 26 3.7 2.4 3.7 0.6 2.4 0 0 0 72 0

6/21/99 123 35 71 3.9 2.5 3.9 1.3 2.5 0 0 0 77 0

6/22/99 158 43 72 4.3 2.8 5.6 0.6 2.9 0 0 1 82 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

6/23/99 180 44 75 6.0 2.6 6.0 1.2 2.6 0 0 0 67 18.8

6/24/99 216 62 71 4.4 2.8 4.4 1.3 2.8 0 0 0 75 0

6/25/99 154 61 60 5.8 3.0 5.8 1.3 3.1 0 0 0 83 0

6/26/99 114 41 64 5.8 3.0 5.8 1.4 3.1 0 0 0 67 11.5

6/27/99 128 33 74 3.6 2.4 3.6 1.1 2.4 0 0 0 72 0

6/28/99 273 83 69 5.3 2.8 7.6 0.7 2.9 2 0 0 82 0

6/29/99 298 69 76 5.1 2.7 5.7 1.1 2.7 0 0 0 70 7.9

6/30/99 248 38 84 4.1 2.4 4.1 0.5 2.4 0 0 0 74 0

7/1/99 316 51 83 4.3 2.5 7.1 1.3 2.6 1 0 0 80 0

7/2/99 311 68 78 4.9 1.8 4.9 0.4 1.8 0 0 0 42 6.8

7/3/99 189 7 96 3.5 2.6 3.5 1.6 2.6 0 0 0 42 0

7/4/99 0 0 0 0 0 0 0 0 0 0 0 42 0

7/5/99 0 0 0 0 0 0 0 0 0 0 0 42 0

7/6/99 612 83 86 9.7 2.7 9.7 1.3 2.8 1 0 0 42 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

7/7/99 364 74 79 4.7 2.8 6.2 1.2 2.8 1 0 0 85 0

7/8/99 407 84 79 5.3 2.8 5.8 0.5 2.9 0 0 1 73 8.6

7/9/99 262 58 77 8.7 2.6 8.7 0.4 2.6 1 0 0 80 0

7/10/99 155 35 77 4.7 2.8 4.7 0.7 2.8 0 0 0 65 7.6

7/11/99 192 21 89 3.9 2.5 3.9 1.6 2.5 0 0 0 68 0

7/12/99 412 45 89 4.0 2.5 4.0 1.2 2.5 0 0 0 73 0

7/13/99 855 118 86 5.9 2.8 5.9 0.9 2.8 0 0 0 88 0

7/14/99 767 77 89 6.4 2.8 6.4 0.4 2.8 2 0 0 76 6.5

7/15/99 477 57 88 5.9 2.5 5.9 0.6 2.5 0 0 0 83 0

7/16/99 320 52 83 5.3 2.5 5.3 0.6 2.5 0 0 0 69 5.6

7/17/99 125 33 73 5.8 2.4 5.8 0.5 2.4 0 0 0 72 0

7/18/99 198 38 80 5.9 2.7 5.9 1.3 2.7 0 0 0 77 0

7/19/99 360 62 82 5.0 3.0 6.8 1.3 3.0 1 0 0 85 0

7/20/99 609 79 87 5.6 2.7 5.6 0.9 2.7 0 0 0 74 5.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

7/21/99 614 72 88 5.5 3.0 6.1 0.6 3.0 1 0 1 83 0

7/22/99 339 84 75 8.4 3.2 8.4 1.2 3.2 4 0 0 73 5.5

7/23/99 243 56 76 3.8 2.6 3.8 0.4 2.6 0 0 0 79 0

7/24/99 98 17 82 3.5 2.3 3.5 1.2 2.3 0 0 0 82 0

7/25/99 316 37 88 5.8 2.6 5.8 0.5 2.6 0 0 0 65 4.7

7/26/99 226 71 68 6.1 2.8 6.1 1.3 2.9 1 0 0 74 0

7/27/99 208 74 64 6.3 2.9 6.3 1.2 2.9 2 0 0 83 0

7/28/99 159 70 55 6.4 2.8 6.4 0.5 2.8 1 0 0 72 6.7

7/29/99 232 66 71 5.3 2.8 5.3 0.8 2.8 0 0 0 80 0

7/30/99 161 54 66 6.2 2.8 6.2 0.6 2.8 1 0 0 67 6.8

7/31/99 97 36 62 11.1 3.3 11.6 1.4 3.6 4 0 0 71 0

8/1/99 131 38 70 4.6 2.2 4.6 0.4 2.2 0 3 0 75 0

8/2/99 413 91 77 6.4 2.9 6.4 1.2 2.9 2 0 1 87 0

8/3/99 434 62 85 4.8 2.7 4.8 1.2 2.7 0 0 0 74 6.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

8/4/99 296 65 78 6.2 2.8 6.2 1.2 2.8 1 0 0 82 0

8/5/99 363 68 81 4.0 2.4 4.4 0.7 2.5 0 0 0 70 6.4

8/6/99 277 64 76 6.2 2.7 6.2 0.6 2.7 1 0 0 78 0

8/7/99 273 22 91 5.5 2.8 5.5 1.7 2.8 0 0 0 81 0

8/8/99 363 20 94 3.2 2.3 3.2 0.8 2.3 0 0 0 63 5.4

8/9/99 795 57 92 5.7 3.0 5.9 1.2 3.0 0 0 0 71 0

8/10/99 608 67 88 4.4 2.7 4.4 0.9 2.8 0 1 0 79 0

8/11/99 537 46 91 4.9 2.4 4.9 0.3 2.4 0 0 0 84 0

8/12/99 969 59 93 5.7 2.7 6.4 0.8 2.7 1 0 0 70 6.7

8/13/99 390 28 92 5.3 2.5 5.3 1.0 2.5 0 0 0 73 0

8/14/99 0 0 0 0 0 0 0 0 0 0 0 73 0

8/15/99 0 0 0 0 0 0 0 0 0 0 0 73 0

8/16/99 70 24 65 6.2 2.6 6.2 0.5 2.7 1 0 0 42 0

8/17/99 41 19 53 34.0 4.6 34.0 2.0 4.6 1 0 0 79 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

8/18/99 36 16 55 3.2 2.6 3.2 1.6 2.6 0 0 0 81 0

8/19/99 98 31 68 6.1 2.8 6.1 1.5 2.8 1 0 0 65 9.4

8/20/99 43 22 48 3.8 2.4 3.8 1.3 2.4 0 0 0 68 0

8/21/99 0 0 0 0 0 0 0 0 0 0 0 68 0

8/22/99 0 0 0 0 0 0 0 0 0 0 0 68 0

8/23/99 37 11 70 5.4 2.7 5.4 1.6 2.7 0 0 0 69 0

8/24/99 66 14 78 3.7 2.5 3.7 0.8 2.5 0 0 0 71 0

8/25/99 70 22 68 3.5 2.5 3.5 1.8 2.5 0 0 0 73 0

8/26/99 108 47 56 5.5 2.8 5.7 0.7 2.9 0 0 0 80 0

8/27/99 112 46 58 4.2 2.8 4.2 0.9 2.8 0 0 0 66 14.8

8/28/99 2 0 100 0 0 0 0 0 0 0 0 66 0

8/29/99 2 0 100 0 0 0 0 0 0 0 0 66 0

8/30/99 305 98 67 7.3 2.9 7.3 0.1 3.0 4 3 3 78 0

8/31/99 329 92 72 10.7 3.0 10.7 0.5 3.0 3 0 0 90 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/1/99 403 95 76 5.7 2.9 6.0 0.7 3.1 1 0 1 81 18.7

9/2/99 530 89 83 4 1.7 4 0 1.9 0 0 2 66 7.8

9/3/99 332 81 75 5.2 2.9 6.5 0.6 3.0 1 1 0 75 0

9/4/99 181 20 88 3.6 2.4 3.6 0.8 2.4 0 2 0 78 0

9/5/99 493 92 81 6.4 3.1 11.6 1.4 3.7 11 1 3 90 0

9/6/99 571 130 77 22.5 3.1 22.5 0.5 3.3 2 0 3 83 6.4

9/7/99 422 103 75 6.8 2.9 6.8 0.4 3.0 2 0 0 74 5.4

9/8/99 404 93 76 4.7 2.9 4.7 1.0 2.9 0 1 0 86 0

9/9/99 503 129 74 5.6 3.0 7.2 0.4 3.2 1 1 0 80 3.5

9/10/99 201 50 75 5.8 2.8 6.4 0.6 2.8 1 0 0 66 3.3

9/11/99 196 54 72 5.4 2.9 5.9 1.2 3.2 0 0 1 73 0

9/12/99 358 78 78 5.5 2.8 5.9 0.5 2.9 0 0 0 83 0

9/13/99 470 100 78 6.1 3.0 6.4 1.4 3.1 4 2 2 75 4.4

9/14/99 349 83 76 6.8 2.9 6.8 1.6 3.0 2 0 0 86 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/15/99 567 111 80 5.6 3.0 6.5 0.6 3.3 3 1 6 80 4.6

9/16/99 521 76 85 7.1 2.8 7.1 1.2 3.1 3 0 0 70 3.4

9/17/99 246 56 77 8.6 3.0 8.6 1.9 3.4 4 0 1 77 0

9/18/99 230 35 84 5.5 2.9 5.5 1.5 2.9 0 0 0 81 0

9/19/99 375 94 74 6 3.1 7.3 0.6 3.2 2 2 1 73 4.5

9/20/99 623 128 79 5.5 2.8 5.5 0.6 2.8 0 2 0 89 0

9/21/99 477 140 70 8.4 3.1 10.4 1.2 3.4 8 1 0 84 4.6

9/22/99 943 129 86 6.3 2.9 6.3 0.4 3.0 2 0 1 78 2.5

9/23/99 1290 121 90 6.0 2.9 6.4 0.4 2.9 2 0 1 92 0

9/24/99 334 80 76 5.5 2.7 5.5 0.8 2.8 0 0 3 79 2.6

9/25/99 328 47 85 8.8 3.0 8.8 1.1 3.1 3 0 0 85 0

9/26/99 1021 109 89 5.8 3.1 7.3 1.0 3.4 6 1 5 78 3.5

9/27/99 1760 163 90 7.2 2.8 7.2 0.5 2.9 2 6 2 96 0

9/28/99 2508 135 94 10.1 3.1 10.1 0.7 3.2 5 0 1 90 4.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

9/29/99 1405 126 91 6.0 3.0 7.4 1.5 3.4 6 1 2 84 2.4

9/30/99 562 82 85 18.1 3.3 20.2 1.1 3.8 8 16 8 74 2.5

10/1/99 247 66 73 7.2 3.0 7.2 0.7 3.3 3 1 2 83 0

10/2/99 183 42 77 5.4 2.7 6.2 1.6 2.9 1 0 1 68 3.4

10/3/99 315 59 81 11.9 3.1 12.3 1 4.0 13 1 2 75 0

10/4/99 709 119 83 23.2 3.1 24.0 0.3 4.1 14 0 5 89 0

10/5/99 537 68 87 5.0 2.4 9.9 0.5 3.0 4 0 0 75 4.7

10/6/99 388 95 75 5.4 2.7 8.7 1.1 3.1 3 0 0 86 0

10/7/99 302 93 69 6.3 2.7 17.3 0.4 4.6 19 0 7 75 4.6

10/8/99 187 83 55 6.3 2.7 6.3 0.7 2.8 1 0 0 85 0

10/9/99 91 38 58 5.2 2.6 5.2 1.2 2.6 0 0 0 69 4.4

10/10/99 224 78 65 6.2 3.0 6.2 0.4 3.1 3 0 0 79 0

10/11/99 371 114 69 5.9 2.7 5.9 0.3 2.8 0 0 0 93 0

10/12/99 338 110 67 5.7 2.7 6.5 0.5 2.7 1 0 1 82 5.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/13/99 569 142 75 22.9 3.3 22.9 0.4 3.7 17 0 2 79 4.7

10/14/99 700 122 82 5.6 2.9 5.6 0.4 2.9 0 0 2 95 0

10/15/99 247 78 68 5.8 2.9 6.9 1.2 3.1 1 0 0 43 3.5

10/16/99 161 55 65 8.4 2.9 8.4 0.5 3.1 4 0 0 43 2.7

10/17/99 216 65 69 4.7 2.8 4.7 0.6 2.8 0 0 0 43 0

10/18/99 579 109 81 6.5 2.9 8.6 0.5 3.0 2 0 1 43 0

10/19/99 725 133 81 10.0 3.2 10.0 1.4 3.3 2 0 2 43 4.5

10/20/99 1054 92 91 8.8 3.0 8.8 1.6 3.1 2 0 2 43 3.6

10/21/99 624 133 78 6.2 1.9 6.5 0.0 2.0 2 0 1 43 0

10/22/99 163 50 69 5.3 2.9 6.7 1.1 3.0 1 0 0 43 3.3

10/23/99 150 35 76 4.9 2.7 4.9 0.5 2.8 0 0 1 43 0

10/24/99 311 76 75 7.1 3.1 7.1 1.2 3.2 2 0 0 43 0

10/25/99 548 89 83 5.8 2.6 5.8 0.4 2.6 0 0 0 43 4.6

10/26/99 688 76 88 6.6 2.8 6.6 1.1 2.8 1 1 1 43 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/27/99 811 117 85 7.4 3.2 7.4 0.5 3.4 4 0 1 43 5.6

10/28/99 1422 119 91 6.5 2.9 7.7 0.5 3.0 4 0 1 43 0

10/29/99 795 84 89 6.8 3.0 7.2 0.4 3.2 3 0 1 43 3.9

10/30/99 130 20 84 3.6 2.7 3.7 1.6 2.7 0 0 0 43 0

10/31/99 308 70 77 6.4 2.9 6.4 1.5 3.1 3 0 0 43 4.4

11/1/99 644 137 78 7.5 3.1 7.5 0.6 3.1 2 0 1 43 0

11/2/99 667 173 74 11.4 3.4 11.4 0.5 3.7 17 0 4 43 4.6

11/3/99 1020 139 86 8.3 2.9 8.3 0.5 3.0 6 0 1 43 3.5

11/4/99 820 103 87 6.3 2.8 6.3 0.5 2.8 1 0 0 43 2.5

11/5/99 182 43 76 6.0 2.7 6.0 1.2 2.7 0 0 0 43 0

11/6/99 118 31 73 6.3 2.7 6.6 0.6 2.8 2 0 0 43 0

11/7/99 469 108 76 7.3 3.2 9.3 0.8 3.5 4 0 0 43 4.4

11/8/99 455 109 76 6.9 3.0 7.9 0.4 3.1 5 1 1 43 0

11/9/99 380 96 74 5.1 2.9 7.2 0.6 3.0 2 0 0 43 4.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/10/99 609 129 78 7.8 3.0 9.9 0.3 3.4 10 0 3 43 0

11/11/99 525 116 77 6.9 3.0 6.9 0.4 3.1 3 0 0 43 3.5

11/12/99 293 80 72 7.4 3.4 9.8 1.3 3.7 8 0 3 73 0

11/13/99 228 55 75 8.6 3.3 8.6 1.0 3.5 2 0 0 80 0

11/14/99 570 88 84 6.4 3.2 7.6 1.2 3.3 5 0 1 72 3.5

11/15/99 1233 134 89 8.4 3.4 10.5 0.5 3.9 17 0 1 88 0

11/16/99 776 112 85 5.8 2.9 8.5 0.2 3.0 3 0 1 80 4.4

11/17/99 578 132 77 7.1 2.9 7.3 0.5 3.0 4 0 0 43 2.5

11/18/99 706 121 82 7.3 3.2 9.9 0.1 3.7 18 2 0 43 0

11/19/99 261 85 67 7.3 2.9 7.3 0.6 3.0 2 0 0 43 3.4

11/20/99 263 41 84 5.5 2.8 5.5 1.6 2.9 0 0 0 43 0

11/21/99 643 61 90 8.3 3.2 8.6 0.4 3.6 8 0 2 43 3.8

11/22/99 478 106 77 8.1 3.0 8.1 0.7 3.1 2 0 2 43 0

11/23/99 235 71 69 7.5 2.8 8.0 0.2 2.8 3 0 0 43 4.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/24/99 41 20 51 4.2 2.4 4.2 1.4 2.4 0 0 0 43 0

11/25/99 0 0 0 0 0 0 0 0 0 0 0 43 0

11/26/99 0 0 0 0 0 0 0 0 0 0 0 43 0

11/27/99 0 0 0 0 0 0 0 0 0 0 0 43 0

11/28/99 142 61 57 5.8 2.7 5.8 0.5 2.8 0 0 0 43 0

11/29/99 449 122 72 6.3 3.0 9.4 0.6 3.4 9 0 4 43 0

11/30/99 404 108 73 7.5 3.0 7.5 0.4 3.1 4 0 0 43 9.6

12/1/99 581 98 83 6.4 2.9 7.7 0.8 3.0 2 1 0 43 8.5

12/2/99 1020 124 87 7.2 3.0 7.2 0.6 3.1 3 0 0 43 0

12/3/99 239 79 66 6.6 2.9 6.6 0.4 2.9 1 0 0 43 3.6

12/4/99 124 34 72 5.7 2.8 5.7 0.8 2.8 0 0 0 43 0

12/5/99 229 67 70 6.8 3.1 6.8 1.5 3.2 2 1 0 43 3.8

12/6/99 586 149 74 8.3 3.1 8.3 0.6 3.3 7 0 2 43 0

12/7/99 859 157 81 7.3 3.3 9.4 0.3 4.0 23 0 8 43 4.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/8/99 739 138 81 6.5 3.0 9.1 0.4 3.1 3 0 2 43 2.6

12/9/99 681 116 82 9.6 3.1 10.2 0.9 3.2 6 0 1 43 2.3

12/10/99 596 102 82 6.0 3.1 8.3 1.6 3.2 2 0 1 43 0

12/11/99 632 71 88 10.1 3.4 10.1 1.2 3.8 7 0 5 43 2.8

12/12/99 1379 112 91 8.1 3.3 11.4 0.9 3.8 16 1 2 43 0

12/13/99 1983 148 92 8.0 3.2 8.0 0.6 3.4 9 0 2 43 3.5

12/14/99 2359 116 95 8 3.1 8 0.5 3.3 2 0 0 43 2.6

12/15/99 2493 110 95 6.9 2.9 6.9 0.7 2.9 5 0 1 43 0

12/16/99 1285 75 94 5 2.9 5.5 0.5 2.9 0 0 0 44 2.6

12/17/99 1009 43 95 5.3 2.8 5.4 1.1 2.8 0 1 0 44 0

12/18/99 0 0 0 0 0 0 0 0 0 0 0 44 3.5

12/19/99 1 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 44 0

12/20/99 38 25 34 3.9 2.3 3.9 0.9 2.3 0 0 0 44 0

12/21/99 9 5 44 2.7 2.5 2.7 2.1 2.5 0 0 0 44 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/22/99 39 8 79 3.6 2.7 3.6 1.7 2.7 0 0 0 44 0

12/23/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/24/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/25/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/26/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/27/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/28/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/29/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/30/99 0 0 0 0 0 0 0 0 0 0 0 44 0

12/31/99 0 0 0 0 0 0 0 0 0 0 0 44 0

1/1/00 5 1 80 2.1 2.1 2.1 2.1 2.1 0 0 0 44 0

1/2/00 0 0 0 0 0 0 0 0 0 0 0 44 0

1/3/00 0 4 0 2.9 2.5 2.9 1.7 2.6 0 0 0 44 0

1/4/00 0 5 0 3.2 2.6 3.2 1.9 2.6 0 0 0 44 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

1/5/00 3 0 100 0 0 0 0 0 0 0 0 44 0

1/6/00 48 23 52 3.2 2.5 3.2 1.9 2.5 0 0 0 44 0

1/7/00 64 19 70 3.3 2.1 3.3 0.4 2.1 0 0 0 44 0

1/8/00 0 0 0 0 0 0 0 0 0 0 0 44 0

1/9/00 3 2 33 3.1 2.6 3.1 2.1 2.6 0 0 0 44 0

1/10/00 255 114 55 6.3 3.1 6.3 0.4 3.2 3 1 1 44 0

1/11/00 354 105 70 12.0 3.7 12.0 0.6 3.9 14 2 2 44 25.9

1/12/00 407 131 67 6.0 3.1 7.8 0.4 3.2 3 0 1 44 25.7

1/13/00 440 104 76 6.9 2.8 6.9 0.1 2.8 3 0 0 44 0

1/14/00 288 102 64 9.3 3.1 9.3 0.3 3.3 7 0 0 44 3.7

1/15/00 135 56 58 5 3.1 5.8 1.8 3.2 0 1 0 44 3.4

1/16/00 210 70 66 5.6 3.0 7.2 0.8 3.2 2 0 0 44 0

1/17/00 0 0 0 0 0 0 0 0 0 0 0 44 0

1/18/00 395 122 69 6.2 3.1 7.0 0.6 3.2 3 0 1 44 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

1/19/00 340 114 66 6.3 3.0 6.3 1.1 3.1 1 2 1 44 5.6

01/20/00 376 155 58 7.1 3.1 9.9 0.5 3.4 11 0 3 44 2.7

01/21/00 232 93 59 8.2 3.1 8.2 1.3 3.2 4 0 1 44 0

01/22/00 254 84 66 7.2 2.9 7.2 0.9 2.9 2 0 0 44 0

01/23/00 411 122 70 5.7 3.0 8.3 0.4 3.2 4 0 5 44 3.5

01/24/00 578 134 76 6.0 2.8 6.0 0.8 2.9 0 0 0 44 3.5

01/25/00 527 119 77 6.7 2.9 6.7 0.5 3.0 2 0 2 44 0

01/26/00 385 80 79 10.1 3.0 10.1 1.1 3.1 3 0 0 44 3.5

01/27/00 557 130 76 7.6 3.0 8.8 0.4 3.2 3 0 2 44 0

01/28/00 241 88 63 5.8 3.0 6.9 1.3 3.2 1 0 1 44 3.6

01/29/00 332 175 47 6.4 1.9 10.1 0.3 2.1 3 1 8 44 3.5

01/30/00 698 179 74 9.2 3.2 9.2 0.4 3.5 12 1 7 44 0

01/31/00 995 149 85 11.4 3.4 11.4 0.5 3.6 9 2 1 44 3.6

02/01/00 886 154 82 8.0 3.1 11.8 0.1 3.3 6 0 0 44 2.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/02/00 985 163 83 8.5 3.2 8.6 0.4 3.3 3 0 0 44 2.4

02/03/00 1500 183 87 7.7 3.2 11.2 1.1 3.5 13 1 3 44 2.4

02/04/00 702 115 83 6.2 2.7 6.7 0.1 2.8 2 0 1 44 2.3

02/05/00 373 75 79 6.2 2.9 6.2 1.0 3.0 1 1 0 44 0

02/06/00 935 103 88 6.5 3.1 8.0 0.5 3.3 3 0 0 44 2.8

02/07/00 1384 146 89 8.3 3.1 11.2 0.6 3.3 6 1 1 44 0

02/08/00 2795 192 93 6.7 3.3 10.1 0.2 3.8 21 1 7 95 3.7

02/09/00 1073 115 89 6.6 2.8 6.6 0.4 2.8 3 0 0 85 2.4

02/11/00 261 93 64 5.5 2.8 6.8 0.4 3.0 3 0 0 73 2.4

02/12/00 116 48 58 4.9 2.7 4.9 1.2 2.7 0 0 0 79 0

02/13/00 217 83 61 6.7 2.9 6.7 1.4 3.0 2 0 0 90 0

02/14/00 369 142 61 10.1 3.0 10.1 0.3 3.1 4 0 0 84 4.4

02/15/00 440 127 71 6.3 2.7 7.0 0.4 2.8 3 0 1 78 4.4

02/16/00 444 119 73 10.6 3.1 10.7 0.5 3.1 2 3 1 92 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/17/00 523 145 72 17.5 3.9 17.5 0.5 4.8 37 1 9 87 3.4

02/18/00 246 86 65 23.6 3.3 23.6 1.1 3.6 5 0 4 77 2.8

02/19/00 215 62 71 4.7 2.8 4.7 0.6 2.8 0 1 0 85 0

02/20/00 370 108 70 6.7 3.0 9.1 0.9 3.1 5 0 1 78 3.6

02/21/00 800 124 84 6.0 3.1 9.4 0.8 3.3 4 1 1 92 0

02/22/00 817 162 80 27.8 3.5 27.8 0.5 3.7 12 0 5 88 4.4

02/23/00 599 115 80 6.0 3.0 6.5 1.1 3.1 2 1 2 80 2.7

02/24/00 386 131 66 7.8 2.9 8.2 0.4 3.1 3 1 0 75 2.4

02/25/00 152 76 50 5.6 2.9 5.6 1.5 2.9 0 0 0 85 0

02/26/00 126 47 62 6.4 2.5 6.4 0.4 2.5 1 0 0 69 3.5

02/27/00 390 116 70 6.1 2.9 6.1 0.6 3.1 1 0 1 82 0

02/28/00 692 175 74 6.5 3.1 7.0 0.3 3.2 6 1 3 83 4.3

02/29/00 838 164 80 6.8 2.9 9.2 0.9 3.1 8 0 2 81 3.8

03/01/00 983 136 86 7.2 3.1 9.2 0.5 3.3 6 0 0 77 2.3

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/02/00 1200 133 88 5.9 3.0 12 0.5 4.0 14 0 7 94 0

03/03/00 411 79 80 6.5 3.0 8.1 0.6 3.7 8 0 3 79 2.6

03/04/00 488 82 83 6.2 3.1 6.2 0.8 3.3 2 1 1 89 0

03/05/00 922 122 86 6.5 3.1 7.9 0.6 3.2 5 0 1 85 3.4

03/06/00 537 111 79 7.4 2.9 7.4 0.4 3.0 1 0 0 78 3.5

03/07/00 590 83 85 5.5 3.0 5.5 1.1 3.0 0 0 0 89 0

03/08/00 749 114 84 6.7 2.8 6.7 0.6 2.8 2 0 0 81 3.7

03/09/00 1280 122 90 6.3 2.9 6.3 0.4 2.9 1 0 1 76 3.3

03/10/00 553 63 88 5.7 2.7 5.7 1.1 2.7 0 0 0 83 0

03/11/00 0 0 0 0 0 0 0 0 0 0 0 63 3.7

03/12/00 0 0 0 0 0 0 0 0 0 0 0 63 0

03/13/00 89 49 44 7.0 3.2 7.0 0.6 3.3 1 0 0 70 0

03/14/00 78 42 46 6.3 2.9 6.3 1.2 2.9 1 0 0 44 0

03/15/00 86 24 72 4.0 2.7 4.0 1.6 2.7 0 0 0 44 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/16/00 107 39 63 22.6 3.5 22.6 0.4 3.6 2 0 0 44 0

03/17/00 105 34 67 4.4 2.7 4.8 1.3 2.7 0 0 0 44 8.3

03/18/00 0 0 0 0 0 0 0 0 0 0 0 44 0

03/19/00 446 136 69 23.2 3.4 23.2 1.4 3.7 9 2 0 44 0

03/20/00 897 133 85 7.1 3.0 7.1 0.5 3.1 4 2 0 44 9.8

03/21/00 1366 175 87 11.2 3.2 11.2 0.5 3.4 8 1 4 44 5.6

03/22/00 1927 156 91 23.4 3.4 23.4 0.3 3.7 9 0 2 44 2.4

03/23/00 3106 166 94 8.9 3.2 8.9 0.4 3.3 8 0 1 44 1.7

03/24/00 1298 117 90 6.7 3.0 9.5 0.5 3.2 4 0 0 44 1.6

03/25/00 139 47 66 6.8 3.1 6.8 1.1 3.1 2 0 0 44 0

03/26/00 318 78 75 7.7 3.0 7.7 1.0 3.1 2 0 0 44 2.7

03/27/00 452 106 76 5.2 3.0 6.1 1.0 3.1 1 1 1 44 0

03/28/00 503 159 68 8.1 3.4 8.7 0.9 3.6 9 1 2 44 4.3

03/29/00 412 140 66 7.6 3.1 9.3 0.4 3.3 9 1 1 44 3.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/30/00 424 154 63 7.5 3.1 7.5 0.5 3.2 3 0 0 44 2.6

03/31/00 181 77 57 7.6 2.9 7.6 0.5 3.0 1 0 0 44 2.4

04/01/00 308 82 73 6.7 3.4 6.7 1.5 3.5 2 0 0 44 0

04/02/00 653 105 83 7.6 3.1 7.6 0.8 3.1 3 0 0 44 3.5

04/03/00 863 145 83 7.7 3.1 10.4 0.4 3.3 6 0 1 44 0

04/04/00 1049 127 87 8.0 3.1 8.0 0.5 3.1 1 0 0 44 3.9

04/05/00 320 112 65 6.6 3.1 6.6 0.9 3.2 3 0 1 44 2.4

04/06/00 369 126 65 6.5 2.8 6.5 0.8 2.9 1 0 0 44 0

04/07/00 201 75 62 7.9 2.8 7.9 0.6 2.9 1 0 0 44 3.3

04/08/00 151 44 70 5.2 2.5 6.7 0.6 2.6 1 0 0 44 0

04/09/00 375 85 77 5.6 2.8 5.6 0.3 2.8 0 0 0 44 4.3

04/10/00 912 105 88 6.2 2.9 6.7 0.7 3.0 3 0 0 45 0

04/11/00 744 109 85 5.9 2.8 5.9 0.6 2.8 0 0 0 45 4.7

04/12/00 381 132 65 6.4 3.0 7.2 0.3 3.1 5 0 0 45 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/13/00 212 72 66 6.8 2.7 6.8 0.4 2.7 2 0 0 45 3.6

04/14/00 138 57 58 4.0 2.6 4.5 1.5 2.6 0 1 0 45 0

04/15/00 159 55 65 4.7 2.7 4.7 0.6 2.7 0 0 0 45 3.8

04/16/00 185 81 56 6.0 2.9 6.0 0.3 3.0 0 0 0 45 0

04/17/00 429 137 68 8.0 3.0 8.0 1.3 3.2 5 0 1 45 4.7

04/18/00 346 87 74 6.1 2.7 6.1 0.4 2.8 1 0 0 45 0

04/19/00 551 108 80 6.6 2.9 6.6 0.7 3.1 2 0 1 45 5.3

04/20/00 550 141 74 5.7 3.0 6.2 1.0 3.1 1 0 0 45 3.3

04/21/00 254 88 65 5.2 2.9 8.4 0.4 2.9 1 0 1 45 2.6

04/22/00 321 148 53 8.8 2.6 9.6 0.0 3.0 10 0 0 45 0

04/23/00 450 119 73 10.8 2.8 10.8 0.4 2.8 2 0 0 45 3.3

04/24/00 749 159 78 6.4 3.2 8.6 0.4 3.6 14 0 3 45 0

04/25/00 810 186 77 6.2 3.1 8.0 0.6 3.4 5 2 2 45 3.5

04/26/00 1180 184 84 7.4 3.3 10.6 0.9 3.9 22 0 0 45 2.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/27/00 1050 149 85 6.7 3.2 9.3 0.7 3.4 7 0 0 45 1.7

04/28/00 842 119 85 7.2 3.0 7.2 0.4 3.1 3 0 2 45 1.7

04/29/00 1509 113 92 7.0 3.2 7 0.6 3.3 4 0 0 45 1.8

04/30/00 3267 136 95 8.3 3.2 10.8 0.8 3.4 5 0 1 45 0

05/01/00 4964 175 96 6.5 3.3 9.7 0.3 3.6 9 0 5 45 2.6

05/02/00 3974 192 95 5.9 3.0 8.4 0.1 3.2 7 0 1 45 1.3

05/03/00 1970 119 93 72.5 3.5 72.5 0.5 3.6 5 2 5 45 1.5

05/04/00 1015 113 88 29.0 3.2 29.0 0.5 3.2 1 1 0 45 0

05/05/00 105 26 75 4.0 2.6 4.0 1.3 2.6 0 0 0 45 2.6

05/06/00 0 0 0 0 0 0 0 0 0 0 0 45 0

05/07/00 0 0 0 0 0 0 0 0 0 0 0 45 0

05/08/00 39 21 46 69.9 9.3 69.9 1.7 13.8 6 0 1 45 0

05/09/00 43 22 48 3.8 2.4 3.8 1.2 2.4 0 0 0 45 0

05/10/00 33 22 33 21.9 4.4 21.9 1.6 4.5 2 0 0 45 7.2

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/11/00 28 19 32 3.8 2.5 3.8 1.7 2.5 0 0 0 45 0

05/12/00 31 15 51 4.0 2.4 4.0 0.4 2.4 0 4 0 45 0

05/13/00 0 0 0 0 0 0 0 0 0 0 0 45 0

05/14/00 0 0 0 0 0 0 0 0 0 0 0 45 0

05/15/00 42 27 35 6.1 2.8 6.1 1.6 2.8 1 0 0 45 0

05/16/00 42 21 50 4.1 2.3 4.1 0.6 2.3 0 0 0 45 0

05/17/00 31 16 48 4 2.8 4 1.0 2.8 0 0 0 45 0

05/18/00 48 24 50 5.1 3.1 5.1 1.9 3.2 0 0 0 45 0

05/19/00 88 27 69 4.0 2.8 4.0 0.9 2.8 0 0 0 45 0

05/20/00 0 0 0 0 0 0 0 0 0 0 0 45 15.8

05/21/00 6 3 50 4.8 3.1 4.8 2.1 3.1 0 0 0 45 0

05/22/00 64 18 71 16.5 3.4 16.5 1.4 3.4 1 0 0 62 0

05/23/00 100 76 24 5.3 0.8 5.3 0 0.9 0 1 0 64 0

05/24/00 35 22 37 4.8 2.5 4.8 1.5 2.5 0 0 0 67 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/25/00 30 26 13 3.0 1.2 3.0 0 1.2 0 0 0 69 0

05/26/00 30 16 46 3.1 2.6 3.1 1.3 2.6 0 0 0 71 0

05/27/00 0 0 0 0 0 0 0 0 0 0 0 71 0

05/29/00 2 1 50 2.3 2.3 2.3 2.3 2.3 0 0 0 71 0

05/30/00 55 25 54 5.0 2.7 5.0 1.6 2.8 0 0 0 74 0

05/31/00 14 7 50 5.8 2.9 5.8 1.9 3.1 0 0 0 75 0

06/01/00 70 27 61 7.8 3.0 7.8 0.6 3.0 1 0 0 78 0

06/02/00 41 19 53 3.7 2.4 3.7 1.4 2.4 0 1 0 81 0

06/03/00 0 0 0 0 0 0 0 0 0 0 0 60 29.4

06/04/00 0 0 0 0 0 0 0 0 0 0 0 60 0

06/05/00 27 17 37 4.2 2.8 4.2 1.7 2.8 0 0 0 62 0

06/06/00 109 29 73 5.4 2.9 5.4 1.2 3.0 0 0 0 66 0

06/07/00 55 20 63 3.6 2.3 3.6 0.5 2.3 0 0 0 68 0

06/08/00 64 24 62 4.7 2.5 5.0 0.7 2.6 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/09/00 41 15 63 4.2 2.9 4.7 1.0 2.9 0 0 0 73 0

06/10/00 0 0 0 0 0 0 0 0 0 0 0 73 0

06/11/00 0 0 0 0 0 0 0 0 0 0 0 73 0

06/12/00 94 23 75 4.4 2.6 4.4 1.5 2.6 0 0 0 76 0

06/13/00 126 40 68 4.5 2.8 5.2 1.2 2.8 0 0 0 81 0

06/14/00 94 20 78 4.3 2.5 4.3 1.7 2.5 0 0 0 63 29.6

06/15/00 42 14 66 6.6 2.5 6.6 1.2 2.5 1 0 0 65 0

06/16/00 46 27 41 5.2 2.7 5.2 1.1 2.7 0 0 0 69 0

06/17/00 23 13 43 2.9 2.3 2.9 1.6 2.3 0 0 0 70 0

06/18/00 25 8 68 3.9 2.9 3.9 2.2 2.9 0 0 0 71 0

06/19/00 153 66 56 6 2.7 6 0.5 2.7 0 0 0 80 0

06/20/00 275 72 73 7.0 3.1 7.2 0.5 3.2 3 0 0 71 24.7

06/21/00 257 76 70 6.0 2.9 6.0 0.5 2.9 0 0 1 81 0

06/22/00 165 56 66 5.6 2.6 8.8 1.2 2.8 2 0 0 68 14.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/23/00 108 43 60 6.4 2.9 7.7 1.1 2.9 1 0 0 74 0

06/24/00 139 38 72 4.6 3.0 8.8 1.3 3.3 1 0 0 78 0

06/25/00 175 39 77 5.6 2.8 9.7 0.9 2.9 1 0 0 83 0

06/26/00 379 117 69 6.4 2.9 7.7 0.4 3.2 8 0 2 77 9.8

06/27/00 318 99 68 7.1 3.2 7.8 1.4 3.3 3 0 2 90 0

06/28/00 373 84 77 5.9 2.8 6.5 0.4 2.9 1 0 0 77 6.6

06/29/00 318 58 81 7.7 2.7 7.7 1.2 2.8 1 1 0 85 0

06/30/00 296 68 77 6.9 3.2 6.9 1 3.3 2 0 1 72 4.3

07/01/00 215 41 80 6.2 3.0 6.2 0.4 3.0 2 0 0 77 0

07/02/00 509 48 90 8.7 3.0 8.7 1.5 3.2 3 0 1 84 0

07/03/00 796 128 83 31.0 3.3 31.0 0.4 3.3 3 0 0 79 5.6

07/04/00 0 0 0 0 0 0 0 0 0 0 0 79 0

07/05/00 1108 103 90 7.7 3.0 7.7 0.6 3.1 1 0 0 92 0

07/06/00 418 101 75 6.4 2.8 6.4 0.5 2.8 1 0 1 82 5.8

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/07/00 178 71 60 6.2 3.1 7.2 1.7 3.3 2 0 0 70 3.8

07/08/00 112 57 49 5.3 3.1 6.4 1.2 3.2 1 1 0 78 0

07/09/00 210 78 62 6.7 3.1 6.7 1.2 3.2 2 0 0 88 0

07/10/00 325 79 75 6.4 2.9 6.7 0.4 3.0 2 0 0 75 4.6

07/11/00 303 86 71 6.6 3.2 8.9 1.1 3.3 3 0 0 86 0

07/12/00 424 98 76 8.7 3.4 8.7 0.5 3.5 6 2 0 77 5.3

07/13/00 433 75 82 5.4 3.0 7.1 0.8 3.1 1 1 1 87 0

07/14/00 341 80 76 4.8 2.9 4.8 0.4 2.9 0 0 0 75 4.4

07/15/00 247 51 79 5.8 3.2 5.8 1.1 3.2 0 1 0 80 0

07/16/00 491 70 85 7.0 3.1 7.0 0.9 3.1 3 0 0 71 4.6

07/17/00 930 110 88 20.7 3.6 25.3 1.0 3.8 7 0 4 84 0

07/18/00 467 70 85 5.0 2.8 5.0 0.8 2.8 0 0 0 73 4.6

07/19/00 319 42 86 4.1 2.6 4.1 1.7 2.6 0 0 0 78 0

07/20/00 894 63 92 4.2 2.6 4.5 0.6 2.7 0 0 0 87 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/21/00 284 31 89 3.4 2.4 3.4 1.1 2.4 0 0 0 69 4.5

07/22/00 169 27 84 4.7 2.9 4.7 1.5 2.9 0 1 0 73 0

07/23/00 310 41 86 6.6 2.6 6.6 1.1 2.6 1 0 0 79 0

07/24/00 761 70 90 6.4 3.0 6.4 1.1 3.0 2 1 0 88 0

07/25/00 288 88 69 6.4 2.8 6.4 1.1 2.8 2 0 0 78 6.8

07/26/00 204 65 68 6.0 3.0 6.0 1.5 3.1 1 0 0 86 0

07/27/00 270 97 64 6.3 3.0 6.3 0.5 3.0 1 0 1 77 6.5

07/28/00 146 37 74 4.1 2.7 4.1 1.4 2.7 0 0 0 82 0

07/29/00 97 29 70 7.5 3.0 7.5 1.0 3.0 1 0 0 65 4.7

07/30/00 230 61 73 5.2 2.8 5.2 0.3 2.8 0 0 0 73 0

07/31/00 425 79 81 6.8 2.8 6.8 0.5 2.8 1 0 1 83 0

08/01/00 392 63 83 6.7 2.8 6.7 0.6 2.8 1 0 0 70 5.7

08/02/00 351 81 76 6.3 2.8 6.3 1.1 2.8 1 0 0 81 0

08/03/00 248 42 83 5.2 2.6 5.2 0.9 2.6 0 0 0 66 4.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/04/00 103 23 77 4.4 3.0 4.4 1.4 3.0 0 0 0 70 0

08/05/00 198 35 82 7.3 2.9 9.3 0.4 3.1 3 1 1 74 0

08/06/00 215 54 74 5.5 2.9 5.5 0.8 3.0 0 0 0 80 0

08/07/00 600 98 83 6.3 2.7 6.3 0.4 2.8 2 0 0 73 5.8

08/08/00 917 122 86 6.2 3.1 6.3 1.2 3.2 3 0 1 88 0

08/09/00 890 104 88 6.8 2.9 7.2 0.8 3.0 2 0 0 78 5.5

08/10/00 1751 114 93 195.3 7.0 195.3 0.8 9.1 40 1 30 21 0

08/11/00 741 57 92 6.4 3.0 6.4 1.0 3.1 2 0 0 29 0

08/12/00 5 1 80 2.2 2.2 2.2 2.2 2.2 0 0 0 29 0

08/13/00 0 0 0 0 0 0 0 0 0 0 0 29 0

08/14/00 8 0 100 0 0 0 0 0 0 0 0 29 0

08/15/00 4 0 100 0 0 0 0 0 0 0 0 8 0

08/16/00 2 0 100 0 0 0 0 0 0 0 0 0 0

08/17/00 15 10 33 3.3 1.8 3.3 0.2 1.8 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/18/00 86 58 32 3.4 2.1 3.4 0.5 2.1 0 0 0 7 0

08/19/00 4 2 50 2.4 2.0 2.4 1.6 2.0 0 0 0 7 0

08/20/00 0 0 0 0 0 0 0 0 0 0 0 7 0

08/21/00 51 33 35 5.0 2.2 5.0 0.5 2.2 0 0 0 11 0

08/22/00 83 35 57 3.2 1.7 3.2 1.0 1.7 0 0 0 15 0

08/23/00 89 35 60 3.5 2.0 3.5 0.5 2.1 0 0 0 20 0

08/24/00 219 97 55 5.2 1.8 12.9 0.1 2.2 2 4 0 29 0

08/25/00 98 52 46 6.0 2.1 6.0 0.2 2.1 0 1 0 35 0

08/26/00 4 1 75 2.4 2.4 2.4 2.4 2.4 0 0 0 35 0

08/27/00 7 3 57 2.7 2.0 2.7 1.6 2.0 0 0 0 36 0

08/28/00 208 107 48 5.0 2.1 5.0 0.1 2.2 0 4 1 46 0

08/29/00 464 143 69 5.0 2.2 6.3 0.2 2.3 1 0 0 61 0

08/30/00 543 153 71 5.5 2.2 8.6 0.1 2.3 2 3 6 78 0

08/31/00 610 172 71 4.7 2.0 5.8 0.1 2.0 0 1 0 97 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/01/00 365 133 63 4.6 2.3 4.7 0.2 2.4 0 0 1 86 3.8

09/02/00 217 77 64 4.7 2.2 4.7 0.2 2.2 0 0 0 74 2.8

09/03/00 388 76 80 4.5 2.1 4.5 0.8 2.2 0 0 0 82 0

09/04/00 789 161 79 4.8 2.3 5.1 0.2 2.3 0 0 0 79 3.8

09/05/00 571 126 77 5.6 2.2 5.6 0.2 2.3 0 0 0 93 0

09/06/00 433 142 67 5.6 2.1 5.6 0.2 2.2 0 0 0 86 4.6

09/07/00 483 120 75 6.2 2.3 6.2 0.2 2.4 1 0 1 78 2.8

09/08/00 272 85 68 4.9 2.2 5.4 0.3 2.3 0 0 0 87 0

09/09/00 198 69 65 3.7 2.0 3.7 0.5 2.0 0 0 0 73 3.5

09/10/00 516 101 80 4.7 2.3 4.7 0.4 2.4 0 0 0 84 0

09/11/00 752 188 75 5.8 2.4 5.8 0.2 2.5 0 0 3 83 4.3

09/12/00 641 160 75 4.9 2.3 5.5 0.2 2.4 0 0 0 78 3.6

09/13/00 642 148 76 5.6 2.4 7.5 0.2 2.6 2 1 2 94 0

09/14/00 496 116 76 5.1 2.1 5.1 0.2 2.2 0 0 0 83 2.8

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/15/00 289 92 68 5.2 2.5 5.2 0.4 2.5 0 0 0 72 2.8

09/16/00 264 93 64 4.6 2.2 4.6 0.2 2.2 0 0 0 81 0

09/17/00 477 124 74 4.5 2.4 7.3 0.5 2.6 2 0 0 75 3.6

09/18/00 728 156 78 4.5 2.3 6.3 0.2 2.5 2 0 0 92 0

09/19/00 868 141 83 5.4 2.2 5.4 0.2 2.3 0 0 0 85 4.3

09/20/00 920 166 81 5.4 2.3 5.8 0.2 2.4 0 0 1 82 2.6

09/21/00 978 183 81 16.5 2.6 18.4 0.1 3.0 11 0 1 81 2.6

09/22/00 611 116 81 15.9 2.3 15.9 0.2 2.3 1 1 0 73 2.4

09/24/00 1626 127 92 4.9 2.4 5.6 0.2 2.4 0 0 1 77 3.3

09/25/00 2717 206 92 5.1 2.4 7 0.3 2.6 3 0 0 99 0

09/26/00 4140 171 95 4.6 2.4 5.2 0.3 2.5 0 0 0 93 3.6

09/27/00 2790 178 93 9.6 2.5 9.6 0.2 2.7 2 1 2 90 2.3

09/28/00 648 159 75 5.0 2.5 5.5 0.2 2.7 0 1 0 85 2.5

09/29/00 288 97 66 8.5 2.2 8.5 0.0 2.3 1 1 0 74 2.3

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/30/00 235 76 67 4.8 2.2 4.8 0.2 2.3 0 0 0 83 0

10/01/00 485 142 70 8.4 2.5 10.9 0.1 2.8 6 1 0 78 3.3

10/02/00 756 182 75 5.3 2.6 6.8 0.4 2.8 1 0 2 97 0

10/03/00 690 165 76 10.9 2.5 11.8 0.6 2.7 4 3 1 91 4.3

10/04/00 630 210 66 14.9 2.8 14.9 0.2 3.1 7 2 1 90 2.5

10/05/00 719 161 77 5.2 2.5 6.4 0.2 2.7 2 0 4 84 2.5

10/06/00 459 120 73 4.7 2.4 5.0 0.2 2.5 0 1 1 77 2.4

10/07/00 254 60 76 8.2 2.4 8.8 0.7 2.4 3 0 0 83 0

10/08/00 418 111 73 4.9 2.3 4.9 0.5 2.4 0 0 0 73 3.5

10/09/00 630 192 69 5.4 2.2 6.1 0.2 2.3 1 0 0 94 0

10/10/00 658 151 77 5.7 2.3 5.7 0.3 2.3 0 0 0 87 3.8

10/11/00 434 154 64 5.7 2.4 6.0 0.2 2.5 1 0 1 83 2.6

10/13/00 278 75 73 3.8 2.0 3.8 0.5 2.0 0 0 0 88 2.6

10/14/00 338 102 69 5.2 2.4 5.2 0.3 2.5 0 0 0 79 3.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/15/00 807 146 81 4.5 2.3 5.9 0.2 2.4 0 0 2 93 0

10/16/00 1159 190 83 16.1 2.4 16.1 0.2 2.7 9 0 1 89 3.7

10/17/00 1353 186 86 5.0 2.4 6.1 0.2 2.5 1 0 0 85 2.6

10/18/00 1416 214 84 16.1 2.6 16.1 0.2 2.7 1 0 2 86 1.8

10/19/00 758 140 81 5.7 2.2 5.7 0.2 2.3 0 0 0 79 1.8

10/20/00 404 119 70 5.1 2.3 5.1 0.2 2.4 0 0 0 92 0

10/21/00 517 106 79 5.2 2.3 7.5 0.3 2.5 2 0 0 81 2.8

10/22/00 1218 137 88 5.8 2.4 5.8 0.2 2.5 0 0 2 78 3.3

10/23/00 898 186 79 5.5 2.5 6.6 0.2 2.7 1 1 1 96 0

10/24/00 784 185 76 5.0 2.6 6.4 0.3 2.7 1 0 0 93 3.7

10/25/00 1038 212 79 6.5 2.4 6.5 0.2 2.5 2 0 2 94 2.4

10/26/00 1041 189 81 7.2 2.5 7.2 0.2 2.6 2 0 0 91 2.5

10/27/00 569 99 82 4.6 2.2 4.6 0.2 2.2 0 0 0 79 2.4

10/28/00 895 106 88 7.5 2.3 7.5 0.2 2.4 2 0 0 89 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/29/00 3253 155 95 5.4 2.5 5.9 0.2 2.6 0 0 0 83 3.4

10/30/00 2081 149 92 4.2 2.2 5.0 0.3 2.2 0 0 0 79 3.5

10/31/00 1757 344 80 5.9 2.1 9.6 0.4 2.9 38 0 19 77 3.2

11/01/00 1511 185 87 7.2 2.5 7.2 0.2 2.7 6 0 2 97 0

11/02/00 792 161 79 4.8 2.3 5.3 0.2 2.4 0 0 0 80 1.8

11/03/00 528 135 74 4.9 2.4 40.7 0.2 3.1 3 0 10 66 1.8

11/04/00 197 84 57 5.6 2.3 5.6 0.7 2.3 0 0 0 76 0

11/05/00 340 81 76 4.4 2.1 4.4 0.3 2.1 0 0 0 84 0

11/06/00 659 193 70 5.5 2.4 8.3 0.2 2.6 2 0 2 74 3.6

11/07/00 691 158 77 4.8 2.3 5.5 0.1 2.4 0 0 0 91 0

11/08/00 559 160 71 5.5 2.4 6 0.4 2.5 0 0 2 77 2.5

11/09/00 432 138 68 4.9 2.5 8.2 0.2 2.6 2 0 3 93 0

11/10/00 367 122 66 5.7 2.4 5.7 0.2 2.4 0 0 0 75 2.6

11/11/00 224 80 64 4.1 2.1 6.4 0.2 2.2 2 0 3 85 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/12/00 1006 173 82 5.5 2.4 7.4 0.2 2.6 5 0 1 75 3.2

11/13/00 1204 145 87 4.3 2.1 4.9 0.2 2.1 0 0 0 91 0

11/14/00 569 168 70 4.8 2.3 5.7 0.5 2.5 0 0 0 79 2.6

11/15/00 652 178 72 5.1 2.3 5.1 0.2 2.4 0 0 0 97 0

11/16/00 612 124 79 4.4 2.2 11.0 0.2 3.1 14 0 3 76 2.6

11/17/00 338 104 69 3.6 2.1 5.7 0.3 2.6 0 0 1 87 0

11/18/00 462 56 87 5.4 2.2 6.2 0.2 2.6 1 0 0 63 2.7

11/19/00 869 144 83 5.3 2.4 8.1 0.2 2.6 1 0 1 78 0

11/20/00 528 183 65 4.6 2.4 6.6 0.4 2.6 1 0 3 98 0

11/21/00 687 118 82 4.5 2.1 4.8 0.2 2.1 0 0 0 77 3.5

11/22/00 118 41 65 3.7 1.8 3.7 0.1 1.8 0 0 0 81 0

11/23/00 0 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 54 2.9

11/24/00 0 0 0 0 0 0 0 0 0 0 0 54 0

11/25/00 0 0 0 0 0 0 0 0 0 0 0 54 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/26/00 225 113 49 5.3 2.2 5.3 0.2 2.3 0 0 0 65 0

11/27/00 476 163 65 6.1 2.3 6.8 0.2 2.4 1 0 1 83 0

11/28/00 514 173 66 5.6 2.3 6.3 0.2 2.4 1 0 0 71 6.6

11/29/00 587 183 68 7 2.4 7 0.3 2.5 1 1 0 91 0

11/30/00 551 131 76 3.7 2.1 5.6 0.2 2.2 0 0 0 73 2.4

12/01/00 255 91 64 3.7 1.9 3.9 0.4 2.0 0 0 0 83 0

12/02/00 313 90 71 6.8 2.2 6.8 0.3 2.2 1 0 0 64 2.6

12/03/00 473 106 77 3.8 2.3 7.2 0.5 2.5 1 0 0 76 0

12/04/00 881 166 81 5.2 2.4 5.9 0.2 2.5 0 0 1 94 0

12/05/00 1078 212 80 5.5 2.5 5.5 0.1 2.6 0 0 2 83 3.5

12/06/00 962 202 79 5.0 2.4 6.6 0.2 2.5 1 0 0 75 1.6

12/07/00 1115 206 81 6.5 2.5 6.6 0.2 2.7 3 0 4 96 0

12/08/00 1319 179 86 5.8 2.4 5.8 0.2 2.5 0 0 0 82 1.7

12/09/00 1831 144 92 5.8 2.5 7.0 0.2 2.8 4 0 0 68 1.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/10/00 3685 205 94 5.5 2.5 7.7 0.2 2.8 3 0 1 89 0

12/11/00 3549 244 93 5.2 2.5 6.4 0.3 2.6 2 0 5 83 1.6

12/12/00 3707 228 93 6.6 2.6 6.6 0.3 2.8 1 0 0 79 0.8

12/13/00 3900 160 95 4.6 2.1 5.0 0.3 2.2 0 0 0 96 0

12/14/00 2441 142 94 4.7 2.2 5.6 0.4 2.3 0 0 1 78 1.4

12/15/00 1326 58 95 4.8 2.0 4.8 0.6 2.0 0 0 0 85 0

12/16/00 1 1 0 2.2 2.2 2.2 2.2 2.2 0 0 0 57 2.5

12/17/00 0 0 0 0 0 0 0 0 0 0 0 57 0

12/18/00 10 8 20 2.5 2.1 2.5 1.6 2.1 0 0 0 58 0

12/19/00 36 16 55 2.5 1.7 2.5 0.8 1.7 0 0 0 60 0

12/20/00 50 13 74 2.4 1.8 2.4 0.8 1.8 0 0 0 61 0

12/21/00 23 8 65 2.0 1.6 2.0 0.6 1.6 0 0 0 62 0

12/22/00 9 6 33 1.9 1.5 1.9 1.1 1.5 0 0 0 62 0

12/23/00 0 0 0 0 0 0 0 0 0 0 0 62 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/24/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/25/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/26/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/27/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/28/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/29/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/30/00 0 0 0 0 0 0 0 0 0 0 0 62 0

12/31/00 0 0 0 0 0 0 0 0 0 0 0 62 0

01/01/01 0 0 0 0 0 0 0 0 0 0 0 62 0

01/02/01 0 14 0 3.5 2.1 3.5 0.5 2.1 0 0 0 64 0

01/03/01 27 9 66 2.2 1.9 2.2 1.6 1.9 0 0 0 65 0

01/04/01 34 20 41 3.2 2.0 3.2 0.6 2.0 0 0 0 67 0

01/05/01 53 28 47 3.4 1.9 3.4 0.3 1.9 0 0 0 70 0

01/06/01 2 2 0 1.7 1.5 1.7 1.2 1.5 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/07/01 0 0 0 0 0 0 0 0 0 0 0 70 0

01/08/01 287 109 62 4.5 2.1 4.5 0.2 2.1 0 0 0 81 0

01/09/01 429 116 72 5.4 2.2 7.6 0.5 2.3 1 0 1 65 25.4

01/10/01 335 97 71 5.0 2.2 5.0 0.2 2.3 0 0 0 76 0

01/11/01 423 117 72 4.8 2.1 6.1 0.2 2.2 1 0 1 88 0

01/12/01 282 107 62 3.7 2.2 4.6 0.2 2.3 0 0 1 68 6.6

01/13/01 159 52 67 3.9 2.2 5.7 0.5 2.3 0 0 0 74 0

01/14/01 316 98 68 4.8 2.3 4.8 0.3 2.3 0 0 0 84 0

01/15/01 0 0 0 0 0 0 0 0 0 0 0 54 4.4

01/16/01 551 170 69 5.5 2.4 5.5 0.4 2.5 0 0 0 73 0

01/17/01 461 117 74 4.5 2.0 4.5 0.2 2.1 0 0 0 84 0

01/18/01 447 123 72 4.4 2.0 5.5 0.1 2.1 0 0 0 67 3.6

01/19/01 311 91 70 4.3 2.2 6.1 0.2 2.3 1 0 1 76 0

01/20/01 271 79 70 3.5 2.0 3.5 0.3 2.0 0 0 0 85 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/21/01 506 137 72 4.5 2.3 6.3 0.3 2.4 1 0 0 71 3.6

01/22/01 1127 184 83 5.8 2.5 7.5 0.2 2.6 2 0 0 90 0

01/23/01 829 153 81 7.3 2.5 7.3 0.3 2.6 5 0 1 76 3.4

01/24/01 540 156 71 8.0 2.2 8.0 0.3 2.3 1 0 0 91 0

01/25/01 747 138 81 5.9 2.3 5.9 0.3 2.3 0 0 1 73 2.5

01/26/01 211 84 60 3.8 2.0 5.2 0.2 2.1 0 0 0 82 0

01/27/01 292 87 70 4.6 2.1 4.7 0.2 2.1 0 0 0 62 2.8

01/28/01 433 133 69 7.2 2.3 7.2 0.2 2.4 1 0 0 76 0

01/29/01 941 162 82 4.9 2.1 5.3 0.1 2.2 0 0 0 92 0

01/30/01 978 146 85 5.0 2.3 5 0.2 2.3 0 0 1 75 3.7

01/31/01 1438 183 87 5.3 2.4 6.3 0.2 2.4 1 0 0 93 0

02/01/01 2169 171 92 5.3 2.4 6.1 0.2 2.5 1 0 0 78 2.4

02/02/01 1273 92 92 5.0 2.1 5.0 0.3 2.1 0 0 0 88 0

02/03/01 426 100 76 3.8 2.3 6.2 0.8 2.5 1 0 1 70 2.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/04/01 1244 113 90 4.2 2.2 7.3 0.2 2.3 2 0 1 82 0

02/05/01 1799 147 91 5.5 2.5 5.9 0.3 2.8 0 0 5 70 3.3

02/06/01 2998 224 92 6.5 2.5 6.5 0.3 2.7 2 0 3 93 0

02/07/01 1182 148 87 4.2 2.2 5.0 0.4 2.3 0 0 1 76 2.2

02/08/01 591 147 75 5.4 2.3 8.1 0.2 2.5 3 0 1 92 0

02/09/01 360 100 72 4.5 2.3 6.1 0.6 2.4 1 0 0 72 2.5

02/10/01 162 48 70 5.4 2.0 5.4 0.2 2.0 0 0 0 78 0

02/11/01 427 106 75 5.3 2.1 5.3 0.2 2.1 0 0 0 89 0

02/12/01 669 167 75 7.1 2.3 7.1 0.2 2.3 3 0 0 75 3.7

02/13/01 920 179 80 5.1 2.3 5.8 0.2 2.4 0 0 1 92 0

02/14/01 991 134 86 5.0 2.2 5.0 0.5 2.3 0 0 0 73 2.4

02/15/01 1363 140 89 19.3 2.3 19.3 0.3 2.4 1 0 1 88 0

02/16/01 981 102 89 5.2 2.4 5.2 0.4 2.6 0 0 0 69 2.5

02/17/01 169 59 65 4.8 1.9 4.8 0.2 2.0 0 0 0 76 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/18/01 474 127 73 5.1 2.4 5.1 0.4 2.4 0 0 0 90 0

02/19/01 992 207 79 5.4 2.5 5.9 0.3 2.6 0 0 0 82 3.6

02/20/01 825 191 76 4.5 2.4 5.8 0.3 2.4 0 0 2 74 2.4

02/21/01 736 159 78 5.0 2.3 6.0 0.2 2.3 0 0 1 90 0

02/22/01 862 171 80 15.9 2.5 15.9 0.2 2.6 2 0 3 75 2.3

02/23/01 424 106 75 4.7 2.2 4.7 0.2 2.3 0 0 0 87 0

02/24/01 680 111 83 4.7 2.4 4.7 0.5 2.4 0 0 0 68 2.6

02/25/01 1446 149 89 5.5 2.3 6.1 0.3 2.4 1 0 2 83 0

02/26/01 997 320 67 6.2 2.0 7.1 0.0 2.2 4 0 3 82 2.8

02/27/01 1103 256 76 6.7 2.5 7.0 0.2 2.7 6 0 4 78 1.5

02/28/01 1099 306 72 4.5 1.6 6.5 0.0 1.6 1 0 1 99 0

03/01/01 1240 482 61 5.5 1.0 6.4 0.0 1.1 2 0 2 85 1.7

03/02/01 395 416 0 0 0 0 0 0 0 0 0 0 0

03/03/01 411 87 78 3.9 2.2 3.9 0.4 2.3 0 0 0 79 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/04/01 736 112 84 6 2.3 6 0.8 2.4 0 0 1 90 0

03/05/01 1495 182 87 15.8 2.5 15.8 0.2 2.7 4 0 2 79 3.5

03/06/01 2446 164 93 5.1 2.3 5.1 0.2 2.3 0 0 0 96 0

03/07/01 2004 126 93 5.5 2.3 5.5 0.2 2.3 0 1 3 76 2.5

03/08/01 3658 132 96 5.3 2.0 5.3 0.2 2.0 0 0 0 90 0

03/09/01 1538 48 96 3.4 1.9 3.4 1.1 1.9 0 0 0 64 2.6

03/10/01 1 1 0 2.0 2.0 2.0 2.0 2.0 0 0 0 64 0

03/11/01 0 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 64 0

03/12/01 57 21 63 4.0 2.1 4.0 0.4 2.1 0 0 0 66 0

03/13/01 107 51 52 4.7 2.0 4.7 0.1 2.0 0 0 0 71 0

03/14/01 104 53 49 3.5 2.1 3.5 0.6 2.1 0 0 0 77 0

03/15/01 120 39 67 3.4 2.0 3.4 0.5 2.0 0 0 0 82 0

03/16/01 78 38 51 3.5 2.0 3.5 0.7 2.0 0 0 0 58 7.7

03/17/01 0 0 0 0 0 0 0 0 0 0 0 58 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/18/01 295 105 64 4.0 2.3 5.5 0.2 2.4 0 0 1 69 0

03/19/01 801 197 75 16.5 2.5 19.0 0.2 2.7 3 0 3 90 0

03/20/01 913 178 80 5.3 2.4 6.8 0.2 2.5 1 0 1 79 5.7

03/21/01 1250 121 90 5 2.2 5 0.1 2.2 0 0 0 92 0

03/22/01 2482 156 93 5.4 2.3 5.4 0.3 2.4 0 0 0 76 2.4

03/23/01 1012 107 89 3.8 2.1 5.2 0.2 2.2 0 0 0 87 0

03/24/01 308 66 78 4.8 2.0 4.8 0.2 2.1 0 0 0 64 2.7

03/25/01 789 124 84 4.9 2.4 6.8 0.2 2.5 1 0 0 77 0

03/26/01 740 171 76 4.5 2.3 4.9 0.2 2.4 0 0 0 96 0

03/27/01 547 176 67 5.6 2.3 6.6 0.2 2.3 2 0 1 80 3.6

03/28/01 483 132 72 4.2 2.1 6.0 0.2 2.2 0 0 1 66 1.8

03/29/01 478 119 75 5 2.1 5 0.2 2.2 0 0 0 79 0

03/30/01 371 73 80 3.8 1.8 3.8 0.1 1.8 0 0 0 86 0

03/31/01 469 112 76 5.4 2.4 5.7 0.3 2.5 0 0 2 68 3.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/01/01 1138 125 89 5.5 2.3 5.5 0.2 2.3 0 0 0 82 0

04/02/01 561 183 67 5.8 2.3 6.7 0.1 2.4 1 0 0 73 3.4

04/03/01 690 144 79 5.3 2.3 5.8 0.2 2.4 0 0 1 88 0

04/04/01 523 185 64 5.0 2.4 5.0 0.2 2.5 0 0 1 77 2.4

04/05/01 534 137 74 15.8 2.4 15.8 0.2 2.5 1 0 3 91 0

04/06/01 336 106 68 5.5 2.1 5.5 0.2 2.1 0 0 0 69 2.5

04/07/01 245 50 79 4.2 1.8 4.2 1.0 1.8 0 0 0 75 0

04/08/01 883 117 86 5.1 2.2 5.1 0.2 2.3 0 0 0 87 0

04/09/01 816 160 80 5.1 2.3 5.9 0.2 2.4 0 0 0 73 3.7

04/10/01 710 209 70 5.8 1.9 6.5 0.3 2.0 1 0 1 90 0

04/11/01 609 134 77 5.2 2.2 6.0 0.2 2.2 0 0 1 73 2.5

04/12/01 474 140 70 5.8 2.3 6.7 0.2 2.4 1 0 2 89 0

04/13/01 277 78 71 5.0 2.1 5.5 0.2 2.1 0 0 0 66 2.6

04/14/01 128 56 56 3.1 1.7 3.2 0.3 1.7 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/15/01 363 90 75 5.6 2.2 5.6 0.6 2.2 0 0 0 82 0

04/16/01 765 169 77 4.9 2.4 7.4 0.4 2.6 4 0 5 71 3.8

04/17/01 1335 161 87 5.8 2.1 5.8 0.2 2.2 0 0 0 87 0

04/18/01 461 164 64 5.3 2.3 5.3 0.2 2.4 0 0 0 73 2.5

04/19/01 568 150 73 15.4 2.4 15.4 0.2 2.4 1 0 0 89 0

04/20/01 431 128 70 5.8 2.2 6.7 0.2 2.4 2 0 1 72 2.6

04/21/01 344 94 72 4.2 2.1 5.8 0.2 2.2 0 0 0 81 0

04/22/01 740 99 86 4.2 2.2 5.3 0.2 2.3 0 0 0 63 2.7

04/23/01 2319 176 92 6.2 2.4 6.2 0.2 2.5 1 0 0 83 0

04/24/01 1748 205 88 16.0 2.4 16.0 0.2 2.7 7 0 0 75 2.6

04/25/01 1342 186 86 5.1 2.4 5.2 0.2 2.5 0 0 1 95 0

04/26/01 1587 155 90 5.7 2.3 5.7 0.3 2.4 0 0 1 79 1.7

04/27/01 1377 128 90 5.2 2.3 5.6 0.2 2.4 0 0 0 92 0

04/28/01 1263 141 88 5.7 2.5 6.0 0.2 2.7 1 0 0 75 1.9

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/29/01 2576 95 96 5.0 2.2 6.3 0.6 2.3 1 0 0 86 0

04/30/01 2631 257 90 5.4 2.4 5.5 0.2 2.5 0 0 3 84 2.4

05/01/01 4104 257 93 15.6 2.7 15.6 0.2 3.3 17 0 10 81 0.9

05/02/01 4729 166 96 15.8 2.4 15.8 0.2 2.6 3 0 2 70 0.7

05/03/01 7525 86 98 3.4 2.0 3.4 0.2 2.0 0 0 0 79 0

05/04/01 3025 38 98 3.0 1.7 3.0 1.0 1.7 0 0 0 84 0

05/05/01 0 0 0 0 0 0 0 0 0 0 0 55 2.8

05/06/01 0 0 0 0 0 0 0 0 0 0 0 55 0

05/07/01 54 27 50 2.5 1.9 2.5 1.4 1.9 0 0 0 58 0

05/08/01 48 41 14 3.5 1.9 4.3 0.2 1.9 0 0 0 62 0

05/09/01 32 24 25 3.5 1.7 3.5 0.6 1.7 0 0 0 65 0

05/10/01 88 54 38 3.8 2.1 3.8 0.5 2.1 0 0 0 72 0

05/11/01 57 26 54 3.7 2.1 3.7 1.0 2.2 0 0 0 75 0

05/12/01 3 2 33 2.4 2.1 2.4 1.9 2.1 0 0 0 75 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/13/01 0 0 0 0 0 0 0 0 0 0 0 75 0

05/14/01 44 27 38 3 1.8 3 0.2 1.8 0 0 0 78 0

05/15/01 27 14 48 2.6 1.9 2.6 1.2 1.9 0 0 0 79 0

05/16/01 43 17 60 3.3 1.9 3.3 0.6 1.9 0 0 0 81 0

05/17/01 55 25 54 3.6 1.8 3.6 0.6 1.8 0 0 0 56 13.6

05/18/01 47 36 23 3.1 1.7 3.1 0.2 1.7 0 0 0 59 0

05/19/01 0 0 0 0 0 0 0 0 0 0 0 59 0

05/20/01 2 1 50 2.2 2.2 2.2 2.2 2.2 0 0 0 59 0

05/21/01 29 18 37 2.9 1.7 2.9 0.8 1.7 0 0 0 61 0

05/22/01 31 24 22 3.7 2.1 3.7 0.5 2.1 0 0 0 64 0

05/23/01 19 12 36 2.8 1.7 2.8 0.1 1.7 0 0 0 65 0

05/24/01 24 16 33 3.0 1.9 3.0 1.3 1.9 0 0 0 66 0

05/25/01 27 15 44 2.9 1.8 2.9 0.5 1.8 0 0 0 68 0

05/26/01 0 0 0 0 0 0 0 0 0 0 0 68 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

0 0 0 0 0 0 0 0 0 0 0 0 0

05/28/01 9 1 88 1.9 1.9 1.9 1.9 1.9 0 0 0 67 0

05/29/01 80 32 60 3.4 1.7 3.4 0.2 1.7 0 0 0 71 0

05/30/01 51 23 54 3.0 1.7 3.0 0.3 1.7 0 0 0 73 0

05/31/01 65 33 49 4.5 1.7 4.5 0.1 1.7 0 0 0 77 0

06/01/01 69 32 53 2.6 1.7 2.6 0.5 1.7 0 0 0 80 0

06/02/01 0 0 0 0 0 0 0 0 0 0 0 53 23.7

06/03/01 0 0 0 0 0 0 0 0 0 0 0 53 0

06/04/01 65 32 50 2.9 1.8 2.9 0.3 1.8 0 0 0 57 0

06/05/01 12 3 75 2.4 2.0 2.4 1.8 2.0 0 0 0 57 0

06/06/01 95 57 40 5.1 2.2 5.3 0.2 2.3 0 0 0 63 0

06/07/01 66 40 39 3.5 2.0 3.5 0.2 2.0 0 0 0 68 0

06/08/01 68 41 39 3.0 1.9 3.0 0.2 1.9 0 0 0 71 0

06/09/01 2 1 50 1.8 1.8 1.8 1.8 1.8 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/10/01 0 0 0 0 0 0 0 0 0 0 0 72 0

06/11/01 46 25 45 3.5 1.9 3.5 0.3 2.0 0 0 0 74 0

06/12/01 44 25 43 4.7 2.0 4.7 0.5 2.0 0 0 0 77 0

06/13/01 66 33 50 3.4 1.9 3.4 0.3 1.9 0 0 0 81 0

06/14/01 123 62 49 3.7 1.7 4.2 0.1 1.7 0 0 1 58 21.6

06/15/01 72 35 51 4.5 1.9 4.5 1.1 1.9 0 0 0 62 0

06/16/01 35 26 25 2.5 1.7 2.5 0.6 1.7 0 0 0 64 0

06/17/01 227 56 75 4.3 2.2 4.3 0.2 2.2 0 0 0 70 0

06/18/01 182 74 59 6.9 2.6 6.9 0.2 2.6 2 0 0 78 0

06/19/01 210 62 70 4.8 1.7 4.8 0.2 1.7 0 0 0 85 0

06/20/01 229 76 66 14.7 1.8 14.7 0.2 1.9 1 0 0 64 12.6

06/21/01 291 69 76 3.4 2.0 3.4 0.2 2.0 0 0 0 72 0

06/22/01 168 26 84 2.4 1.6 2.4 0.5 1.6 0 0 0 75 0

06/23/01 99 26 73 5.1 2.2 5.1 1.1 2.2 0 0 0 78 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/24/01 154 41 73 3.8 2.0 3.8 0.2 2.0 0 0 0 83 0

06/25/01 456 102 77 5.0 2.1 6.2 0.2 2.1 1 0 0 66 7.6

06/26/01 679 97 85 4.0 2.1 4.7 0.3 2.2 0 0 0 77 0

06/27/01 568 74 86 4.2 2.1 4.2 0.4 2.1 0 0 0 85 0

06/28/01 330 100 69 5.4 2.2 5.4 0.2 2.3 0 0 0 67 6.6

06/29/01 212 66 68 4.2 2.3 5.3 0.5 2.3 0 0 1 74 0

06/30/01 171 29 83 5.5 2.0 5.5 0.2 2.0 0 0 0 77 0

07/01/01 547 70 87 4.2 2.1 4.2 0.2 2.1 0 0 0 85 0

07/02/01 842 93 88 5.6 2.2 5.6 0.3 2.2 0 0 0 66 5.7

07/03/01 441 56 87 4.8 2.0 4.8 0.5 2.1 0 0 1 72 0

07/04/01 0 0 0 0 0 0 0 0 0 0 0 72 0

07/05/01 621 77 87 5.5 2.2 5.5 0.2 2.2 0 0 0 80 0

07/06/01 256 63 75 4.3 2.3 4.3 0.5 2.3 0 0 0 59 6.6

07/07/01 90 23 74 2.8 1.7 2.8 0.2 1.7 0 0 0 62 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/08/01 265 56 78 4.8 2.0 4.8 0.8 2.1 0 0 0 68 0

07/09/01 429 70 83 4.2 2.0 4.6 0.8 2.1 0 0 0 75 0

07/10/01 469 81 82 4.1 2.0 4.1 0.2 2.0 0 0 0 82 0

07/11/01 377 72 80 3.6 2.1 3.6 0.2 2.1 0 0 0 61 5.8

07/12/01 687 99 85 5.7 2.1 5.9 0.2 2.2 0 0 0 72 0

07/13/01 183 41 77 4.0 1.9 4.0 0.4 2.0 0 0 0 77 0

07/14/01 52 14 73 2.6 1.8 2.6 1.4 1.8 0 0 0 79 0

07/15/01 149 42 71 3.6 2.0 4.0 1.1 2.0 0 0 0 83 0

07/16/01 506 113 77 4.8 2.3 5.4 0.4 2.3 0 0 1 68 6.4

07/17/01 378 53 85 4.8 2.3 4.8 0.4 2.3 0 0 0 73 0

07/18/01 297 61 79 5.6 2.4 5.6 0.2 2.5 0 0 0 80 0

07/19/01 503 52 89 4 2.0 4 0.2 2.0 0 0 0 59 5.7

07/20/01 212 34 83 4.3 2.3 4.3 0.8 2.3 0 0 0 63 0

07/21/01 181 31 82 2.8 1.8 3.4 0.6 1.8 0 0 0 67 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/22/01 692 60 91 4.0 2.2 4.0 0.5 2.2 0 0 0 73 0

07/23/01 582 32 94 4.2 2.0 4.2 0.6 2.0 0 0 0 77 0

07/24/01 796 69 91 3.4 1.7 3.4 0.2 1.8 0 0 0 84 0

07/25/01 585 55 90 15.1 2.3 15.1 0.7 2.4 1 0 0 61 7.6

07/26/01 397 46 88 5.1 2.2 5.1 0.2 2.2 0 0 0 66 0

07/27/01 75 19 74 3.6 2.0 3.6 1.3 2.0 0 0 0 68 0

07/28/01 55 27 50 3.4 1.7 3.4 0.5 1.7 0 0 0 71 0

07/29/01 145 46 68 3.3 1.8 3.3 0.5 1.8 0 0 0 76 0

07/30/01 367 109 70 13.1 2.5 13.1 0.1 2.5 3 0 0 88 0

07/31/01 410 78 80 6.2 2.3 6.2 0.2 2.4 1 0 1 66 7.7

08/01/01 258 55 78 4.8 2.1 4.8 0.2 2.1 0 0 0 72 0

08/02/01 373 69 81 3.6 1.8 4.1 0.1 1.9 0 0 0 78 0

08/03/01 144 31 78 3.4 1.8 3.4 0.5 1.8 0 0 0 82 0

08/04/01 89 29 67 3.3 1.7 3.3 0.5 1.7 0 0 0 56 5.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/05/01 297 58 80 3.4 1.7 4.5 0.2 1.8 0 0 0 62 0

08/06/01 583 87 85 3.6 1.6 3.6 0.2 1.6 0 0 0 71 0

08/07/01 1020 96 90 3.7 1.9 3.7 0.2 1.9 0 0 0 80 0

08/08/01 1688 130 92 5.2 2.1 5.2 0.2 2.1 0 0 0 65 5.8

08/09/01 1493 105 92 6.3 2.2 6.3 0.2 2.2 1 0 0 76 0

08/10/01 326 27 91 66.1 5.7 66.1 0.2 6.2 3 0 0 79 0

08/11/01 1 0 100 0 0 0 0 0 0 0 0 79 0

08/12/01 1 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 79 0

08/13/01 50 20 60 3.2 1.8 3.2 0.4 1.8 0 0 0 81 0

08/14/01 39 26 33 2.9 1.7 2.9 0.2 1.7 0 0 0 58 6.7

08/15/01 38 12 68 2.0 1.5 2.0 0.2 1.5 0 0 0 59 0

08/16/01 55 21 61 4.7 1.9 4.7 0.2 1.9 0 0 0 61 0

08/17/01 42 20 52 3.5 2.1 3.5 0.2 2.1 0 0 0 63 0

08/18/01 0 0 0 0 0 0 0 0 0 0 0 63 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/19/01 0 0 0 0 0 0 0 0 0 0 0 63 0

08/20/01 21 16 23 3.3 2.0 3.3 1.2 2.0 0 0 0 65 0

08/21/01 55 33 40 3.5 1.9 3.5 0.2 1.9 0 0 0 69 0

08/22/01 113 43 61 4.2 2.1 4.2 0.2 2.1 0 0 0 74 0

08/23/01 131 45 65 6.8 2.2 6.8 0.4 2.2 1 0 1 78 0

08/24/01 134 44 67 3.5 1.9 3.5 0.7 1.9 0 0 2 83 0

08/25/01 12 44 0 0 0 0 0 0 0 0 0 0 0

08/26/01 0 0 0 0 0 0 0 0 0 0 0 59 0

08/27/01 304 333 0 0 0 0 0 0 0 0 0 0 0

08/28/01 262 117 55 5.7 2.3 5.7 0.2 2.3 0 0 0 83 0

08/29/01 375 139 62 4.3 2.4 5.3 0.1 2.4 0 0 0 71 8.8

08/30/01 396 136 65 5.9 2.4 5.9 0.2 2.4 0 0 1 86 0

08/31/01 285 137 51 5.9 2.4 5.9 0.1 2.4 0 0 1 74 3.5

09/01/01 172 64 62 3.4 2.1 3.9 0.2 2.1 0 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/02/01 526 139 73 6.0 2.4 6.0 0.2 2.5 0 0 0 68 3.4

09/03/01 753 211 71 5.2 2.5 5.2 0.3 2.5 0 0 2 90 0

09/04/01 555 177 68 4.8 2.4 7.3 0.2 2.7 2 0 1 77 2.6

09/05/01 550 177 67 5.1 2.3 5.1 0.1 2.3 0 2 0 96 0

09/06/01 577 184 68 5.6 2.4 6.0 0.4 2.5 0 0 0 82 2.4

09/07/01 307 104 66 4.8 2.1 4.8 0.2 2.2 0 0 1 67 1.8

09/08/01 256 106 58 5.7 2.2 7.2 0.2 2.3 1 0 0 77 0

09/09/01 584 144 75 5.4 2.3 5.8 0.4 2.5 0 0 1 92 0

09/10/01 845 177 79 5.9 2.4 5.9 0.2 2.5 0 0 1 79 3.5

09/11/01 551 102 81 5.8 2.1 5.8 0.2 2.1 0 0 0 90 0

09/12/01 515 133 74 5.6 2.2 5.6 0.2 2.2 0 0 0 75 2.6

09/13/01 538 121 77 6.2 2.2 8.5 0.4 2.6 4 0 1 88 0

09/14/01 273 98 64 4.7 2.2 9.5 0.2 2.8 6 0 7 69 3.3

09/15/01 204 64 68 5.1 2.2 8.8 0.1 2.7 3 0 1 76 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/16/01 563 104 81 5.1 2.3 7.2 0.6 2.9 5 0 4 87 0

09/17/01 599 161 73 6.0 2.4 6.0 0.2 2.5 1 0 0 74 3.7

09/18/01 805 166 79 7.3 2.5 8.9 0.2 2.7 5 0 2 90 0

09/19/01 786 198 74 7.2 2.6 7.5 0.1 2.7 2 0 2 79 2.4

09/20/01 1007 148 85 5.7 2.3 5.7 0.2 2.3 0 0 1 95 0

09/21/01 462 122 73 5.2 2.4 7.1 0.3 2.4 1 0 0 77 2.4

09/22/01 369 61 83 4.0 2.0 4.0 0.5 2.0 0 0 0 84 0

09/23/01 761 105 86 4.7 2.2 4.7 0.2 2.3 0 0 0 69 2.9

09/24/01 1432 184 87 5.8 2.3 5.8 0.2 2.3 0 0 1 87 0

09/25/01 1622 156 90 5.3 2.4 7.8 0.1 2.6 2 0 0 74 3.5

09/26/01 1638 162 90 6.4 2.4 7.1 0.3 2.4 2 0 0 90 0

09/27/01 1142 175 84 4.9 2.4 5.7 0.2 2.5 0 0 1 79 2.5

09/28/01 603 104 82 4.7 2.4 5.3 0.5 2.4 0 0 0 90 0

09/29/01 738 99 86 4.8 2.3 7.1 0.2 2.3 1 0 0 72 2.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/30/01 2306 132 94 5.4 2.2 5.4 0.3 2.4 0 0 0 86 0

10/01/01 3561 204 94 5.3 2.5 5.4 0.1 2.6 0 0 3 77 2.9

10/02/01 6700 343 94 5.6 1.8 6.5 0.2 1.9 1 0 3 99 0

10/03/01 2585 194 92 5.4 2.4 6.1 0.2 2.6 1 0 1 86 1.8

10/04/01 612 184 69 5.3 2.5 5.7 0.3 2.6 0 0 1 78 1.7

10/05/01 413 129 68 5.7 2.4 6.4 0.3 2.5 1 0 1 93 0

10/06/01 254 89 64 4.3 2.1 5.9 0.2 2.3 0 0 1 72 2.5

10/07/01 486 123 74 5.3 2.3 6.3 0.4 2.3 1 0 0 85 0

10/08/01 768 227 70 5.2 2.5 6.8 0.2 2.8 5 0 4 81 2.8

10/09/01 694 171 75 5.9 2.3 5.9 0.2 2.4 0 0 0 71 1.5

10/10/01 752 184 75 5.9 2.5 5.9 0.3 2.6 0 0 2 90 0

10/11/01 950 155 83 5.6 2.4 6.8 0.2 2.4 1 0 1 76 2.2

10/12/01 728 154 78 6.2 2.4 6.2 0.2 2.5 1 0 1 91 0

10/13/01 653 76 88 4.0 2.1 5.6 0.4 2.1 0 0 0 69 2.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/14/01 1454 117 91 5.4 2.2 5.7 0.2 2.3 0 0 1 81 0

10/15/01 1073 217 79 6.2 2.4 8.2 0.3 2.9 7 0 6 75 2.8

10/16/01 1102 212 80 7.1 2.5 7.1 0.3 2.8 4 0 3 96 0

10/17/01 1132 243 78 4.8 2.4 7.5 0.2 2.6 5 0 4 87 1.8

10/18/01 714 156 78 4.8 2.3 5.0 0.4 2.4 0 1 1 75 1.6

10/19/01 379 102 73 16.1 2.4 16.1 0.2 2.4 1 0 0 85 0

10/20/01 198 37 81 5.5 1.9 5.5 0.2 1.9 0 0 0 64 2.5

10/21/01 678 137 79 4.7 2.4 6 0.2 2.5 0 0 3 77 0

10/22/01 609 210 65 8.1 2.5 8.1 0.2 2.6 1 0 3 98 0

10/23/01 571 193 66 5.2 2.3 11.7 0.2 2.7 10 0 6 85 3.6

10/24/01 550 189 65 4.7 2.4 6.0 0.2 2.5 1 0 1 75 1.8

10/25/01 653 140 78 4.7 2.1 5.2 0.2 2.2 0 0 0 89 0

10/26/01 445 127 71 5 2.2 5 0.2 2.3 0 0 0 73 2.5

10/27/01 388 65 83 5.2 2.2 5.2 0.4 2.3 0 0 0 80 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/28/01 924 140 84 4.5 2.4 5.3 0.4 2.5 0 0 0 70 2.8

10/29/01 1443 195 86 5.5 2.5 7.0 0.2 2.7 5 0 0 90 0

10/30/01 1286 232 81 5.9 2.5 7.1 0.1 2.8 5 0 3 83 2.6

10/31/01 424 149 64 5.1 2.2 5.1 0.2 2.3 0 0 1 71 1.6

11/01/01 414 135 67 4.8 2.3 7.3 0.5 2.4 1 0 0 86 0

11/02/01 346 120 65 5.8 2.3 7.0 0.3 2.6 4 0 1 70 2.5

11/03/01 335 59 82 5.0 2.1 5.0 0.4 2.1 0 0 0 76 0

11/04/01 990 118 88 4.3 2.2 4.7 0.2 2.3 0 0 0 88 0

11/05/01 2837 224 92 6.3 2.4 6.3 0.2 2.5 1 0 3 81 3.6

11/06/01 7604 278 96 6.5 2.7 7.5 0.2 3.1 10 0 8 83 1.7

11/07/01 3049 224 92 5.1 2.4 6.1 0.2 2.6 1 0 0 78 1.5

11/08/01 726 162 77 5.0 2.2 5.0 0.2 2.3 0 0 0 94 0

11/09/01 337 114 66 4.9 2.1 5.6 0.1 2.2 0 0 0 73 2.3

11/10/01 178 55 69 4.5 1.9 4.9 0.2 2.0 0 0 0 79 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/11/01 586 126 78 6.4 2.3 6.4 0.1 2.3 1 0 0 92 0

11/12/01 784 194 75 18.8 2.5 18.8 0.2 2.7 6 0 1 81 3.7

11/13/01 508 204 59 5.7 2.5 7.0 0.2 2.6 1 0 2 75 2.4

11/14/01 543 157 71 5.3 2.3 5.5 0.2 2.3 0 0 2 92 0

11/15/01 676 164 75 5.3 2.4 6 0.2 2.5 0 0 0 77 2.5

11/16/01 279 109 60 3.5 2.0 3.7 0.2 2.0 0 0 0 88 0

11/17/01 420 89 78 5.2 2.3 5.6 0.4 2.4 0 0 0 67 2.8

11/18/01 740 107 85 4.7 2.2 5.5 0.3 2.2 0 0 0 78 0

11/19/01 410 155 62 6.1 2.2 6.1 0.2 2.3 1 0 0 95 0

11/20/01 262 84 67 5.4 1.8 5.4 0.2 1.8 0 0 0 72 4.2

11/21/01 77 35 54 3.4 1.8 3.4 0.2 1.8 0 0 0 75 0

11/22/01 0 0 0 0 0 0 0 0 0 0 0 75 0

11/23/01 3 1 66 1.6 1.6 1.6 1.6 1.6 0 0 0 75 0

11/24/01 0 0 0 0 0 0 0 0 0 0 0 75 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/25/01 279 109 60 5.8 2.1 5.8 0.3 2.1 0 0 0 87 0

11/26/01 619 214 65 5.8 2.5 6.7 0.4 2.7 2 0 4 82 7.4

11/27/01 434 178 58 5.0 2.5 6.8 0.2 2.7 3 0 0 74 6.4

11/28/01 558 188 66 6.3 2.5 7.4 0.2 2.7 4 0 1 94 0

11/29/01 462 176 61 5.5 2.4 6.6 0.4 2.5 2 0 1 81 2.3

11/30/01 304 130 57 5.8 2.4 6.4 0.3 2.5 1 0 0 67 1.8

12/01/01 214 81 62 4.7 2.2 4.7 0.2 2.2 0 0 1 76 0

12/02/01 458 154 66 5.5 2.3 7.2 0.1 2.5 1 0 0 92 0

12/03/01 691 185 73 6.3 2.4 6.5 0.1 2.6 5 0 3 80 3.4

12/04/01 651 151 76 5.3 2.4 5.5 0.5 2.4 0 0 0 70 1.6

12/05/01 1065 191 82 4.7 2.4 5.1 0.1 2.5 0 0 1 91 0

12/06/01 1010 220 78 5.3 2.5 6.7 0.2 2.7 4 0 3 86 1.8

12/07/01 770 136 82 5.6 2.3 5.6 0.2 2.6 0 0 1 72 1.4

12/08/01 1032 97 90 5.1 2.4 5.3 0.6 2.5 0 0 1 83 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/09/01 2028 153 92 5.2 2.4 5.2 0.2 2.4 0 0 0 72 2.3

12/10/01 2856 204 92 5.5 2.4 5.8 0.1 2.5 0 0 1 94 0

12/11/01 4462 224 94 5.7 2.4 5.8 0.2 2.6 0 0 2 86 1.4

12/12/01 5217 152 97 6.3 2.3 6.4 0.2 2.4 2 0 1 73 0.8

12/13/01 8204 144 98 5.0 2.2 5.0 0.2 2.2 0 0 1 89 0

12/14/01 4694 58 98 5.0 1.8 5.0 0.6 1.8 0 0 0 67 1.7

12/15/01 0 0 0 0 0 0 0 0 0 0 0 67 0

12/16/01 3 2 33 2.2 2.0 2.2 1.7 2.0 0 0 0 67 0

12/17/01 63 34 46 5.0 2.0 5.0 0.8 2.0 0 0 0 71 0

12/18/01 27 18 33 2.7 1.6 2.7 0.2 1.6 0 0 0 72 0

12/19/01 29 13 55 2.6 1.6 2.6 0.8 1.6 0 0 0 74 0

12/20/01 36 17 52 2.3 1.7 2.3 0.8 1.7 0 0 0 76 0

12/21/01 20 14 30 2.2 1.6 2.2 1.1 1.6 0 0 0 77 0

12/22/01 5 5 0 2.1 1.8 2.1 1.5 1.8 0 0 0 78 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/23/01 0 0 0 0 0 0 0 0 0 0 0 78 0

12/24/01 6 1 83 1.9 1.9 1.9 1.9 1.9 0 0 0 78 0

12/25/01 0 0 0 0 0 0 0 0 0 0 0 78 0

12/26/01 5 4 20 2.6 1.9 2.6 1.2 1.9 0 0 0 79 0

12/27/01 1 0 100 0 0 0 0 0 0 0 0 79 0

12/28/01 3 1 66 1.7 1.7 1.7 1.7 1.7 0 0 0 79 0

12/29/01 0 0 0 0 0 0 0 0 0 0 0 79 0

12/30/01 0 0 0 0 0 0 0 0 0 0 0 79 0

12/31/01 1 1 0 2.6 2.6 2.6 2.6 2.6 0 0 0 79 0

01/01/02 0 0 0 0 0 0 0 0 0 0 0 79 0

01/02/02 68 22 67 2.3 1.7 2.3 0.5 1.7 0 0 0 81 0

01/03/02 124 37 70 5.1 2.0 5.1 0.2 2.0 0 0 0 57 20.6

01/04/02 104 46 55 3.6 2.0 3.6 1.1 2.1 0 0 3 62 0

01/05/02 3 2 33 2.0 1.9 2.0 1.7 1.9 0 0 0 62 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/06/02 9 6 33 2.4 1.7 2.4 0.5 1.7 0 0 0 63 0

01/07/02 194 100 48 4.8 2.1 5.4 0.4 2.1 0 0 0 74 0

01/08/02 380 138 63 202.9 5.2 202.9 0.2 6.0 6 0 17 89 0

01/09/02 379 153 59 5.7 2.3 5.7 0.2 2.4 0 0 2 77 21.7

01/10/02 334 132 60 6.4 2.2 6.4 0.3 2.2 1 0 0 92 0

01/11/02 199 93 53 5.4 2.4 5.9 0.2 2.5 0 0 0 73 2.8

01/12/02 130 63 51 3.6 1.9 4.7 0.2 2.0 0 0 0 79 0

01/13/02 412 104 74 7.0 2.4 7.0 0.3 2.5 1 0 1 91 0

01/14/02 473 160 66 5.2 2.4 5.3 0.3 2.5 0 0 1 79 3.8

01/15/02 456 167 63 5.7 2.3 5.7 0.1 2.4 0 0 0 96 0

01/16/02 366 137 62 4.5 2.3 5.0 0.3 2.3 0 0 0 79 2.5

01/17/02 413 163 60 5.4 2.3 5.8 0.3 2.3 0 0 0 97 0

01/18/02 269 116 56 5.2 2.3 5.2 0.2 2.3 0 0 0 77 2.6

01/19/02 217 80 63 4.7 2.2 4.7 0.3 2.3 0 0 0 86 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/20/02 544 84 84 3.7 2.0 3.7 0.2 2.0 0 0 0 67 2.8

01/21/02 2 1 50 2.3 2.3 2.3 2.3 2.3 0 0 0 67 0

01/22/02 829 172 79 5.3 2.4 5.3 0.2 2.4 0 0 1 86 0

01/23/02 482 148 69 5.6 2.4 5.6 0.2 2.4 0 0 0 74 3.8

01/24/02 423 122 71 6.1 2.3 6.1 0.3 2.3 1 0 0 87 0

01/25/02 290 111 61 4.8 2.2 7.2 0.2 2.4 1 0 0 70 2.4

01/26/02 353 85 75 6 2.0 6 0.5 2.1 0 0 3 78 0

01/27/02 525 161 69 6.1 2.5 10 0.2 2.8 6 0 0 95 0

01/28/02 903 210 76 5.7 2.4 6.5 0.2 2.6 1 0 4 85 3.5

01/29/02 937 203 78 5.3 2.4 5.7 0.2 2.5 0 0 1 80 1.6

01/30/02 1127 199 82 5.7 2.5 7.6 0.3 2.6 2 0 3 77 1.5

01/31/02 1263 164 87 4.8 2.4 6.2 0.2 2.5 1 0 3 94 0

02/01/02 1103 109 90 3.9 2.3 7.3 0.2 2.5 4 0 0 75 1.8

02/02/02 680 60 91 4.8 2.1 4.8 0.3 2.2 0 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/03/02 1498 135 90 5.2 2.4 5.7 0.3 2.4 0 0 0 69 2.7

02/04/02 8 228 0 0 0 0 0 0 0 0 0 0 0

02/05/02 7263 229 96 4.8 2.5 8.4 0.2 3.0 10 0 5 86 2.4

02/06/02 4683 175 96 6.3 2.3 6.8 0.2 2.3 1 0 0 77 1.4

02/07/02 1645 402 75 6.0 2.0 7.5 0.2 2.5 13 0 12 99 0

02/08/02 820 135 83 5.3 2.2 5.3 0.2 2.3 0 0 0 82 1.8

02/09/02 258 83 67 3.9 2.3 5.2 0.2 2.4 0 2 0 65 1.7

02/10/02 340 114 66 5.2 2.1 8.1 0.2 2.2 1 0 0 77 0

02/11/02 693 431 37 5.7 1.8 9.2 0.2 2.2 12 1 8 99 0

02/12/02 773 219 71 5.4 2.3 5.4 0.1 2.4 0 0 0 87 3.4

02/13/02 599 192 67 5.6 2.5 9.3 0.2 2.6 4 0 0 78 1.6

02/14/02 483 185 61 6.1 2.5 7.0 0.2 2.6 3 0 0 98 0

02/15/02 464 121 73 5.8 2.3 6 0.2 2.5 0 0 2 80 2.4

02/16/02 461 97 78 4.2 2.3 5.4 0.1 2.4 0 0 0 66 1.9

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/17/02 892 136 84 5.3 2.3 5.3 0.3 2.4 0 0 1 80 0

02/18/02 876 224 74 5.4 2.6 7.5 0.2 2.9 5 0 4 78 2.7

02/19/02 707 179 74 5.5 2.4 5.5 0.2 2.5 0 0 3 98 0

02/20/02 383 161 57 6 2.2 7.2 0.3 2.3 1 0 1 84 1.8

02/21/02 416 177 57 5.0 2.3 6.2 0.2 2.4 1 0 1 76 1.8

02/22/02 263 112 57 4.7 2.1 6.5 0.2 2.2 1 0 0 88 0

02/23/02 239 88 63 5.2 2.3 5.2 0.2 2.4 0 0 0 69 2.6

02/24/02 437 123 71 4.6 2.2 5.6 0.2 2.3 0 0 0 82 0

02/25/02 673 203 69 5.9 2.4 5.9 0.1 2.5 0 1 1 78 3.3

02/26/02 964 356 63 5.0 2.0 8.1 0.1 2.6 17 0 15 99 0

02/27/02 840 219 73 4.8 2.4 5.6 0.2 2.5 0 0 3 87 1.7

02/28/02 651 223 65 5.5 2.4 5.7 0.2 2.6 0 0 2 82 1.5

03/01/02 338 123 63 4.3 2.2 5.5 0.2 2.3 0 0 1 72 1.6

03/02/02 200 78 61 5.8 2.0 5.8 0.1 2.0 0 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/03/02 489 147 69 4.7 2.2 5.3 0.2 2.2 0 0 2 70 2.6

03/04/02 857 224 73 5.5 2.4 6.6 0.1 2.6 2 0 0 94 0

03/05/02 1113 190 82 5.3 2.4 6.3 0.2 2.5 1 0 1 84 2.4

03/06/02 1252 186 85 5.1 2.4 7.4 0.2 2.4 1 0 0 80 1.6

03/07/02 2387 183 92 5.5 2.3 6.1 0.2 2.4 2 0 1 76 1.5

03/08/02 1421 91 93 4.8 1.9 4.8 0.1 1.9 0 0 0 85 0

03/09/02 0 0 0 0 0 0 0 0 0 0 0 59 2.3

03/10/02 0 0 0 0 0 0 0 0 0 0 0 59 0

03/11/02 131 56 57 6.4 2.0 6.4 0.3 2.0 1 0 0 64 0

03/12/02 177 72 59 4.7 2.2 4.7 0.4 2.2 0 0 0 72 0

03/13/02 151 73 51 4.8 2.4 5.0 0.5 2.5 0 0 0 80 0

03/14/02 181 74 59 5.4 2.1 5.4 0.2 2.3 0 0 0 63 6.3

03/15/02 185 69 62 4.5 1.9 4.5 0.4 1.9 0 0 0 71 0

03/16/02 0 0 0 0 0 0 0 0 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/17/02 484 80 83 6.0 1.8 6.0 0.1 1.8 0 0 1 79 0

03/18/02 1031 155 84 5.6 2.3 5.6 0.1 2.4 0 0 0 97 0

03/19/02 2470 189 92 5.3 2.3 6.1 0.2 2.5 1 0 0 89 5.6

03/20/02 4187 176 95 5.5 2.4 5.5 0.1 2.5 0 0 0 80 1.7

03/21/02 6630 183 97 5.8 2.2 8.7 0.2 2.5 9 0 16 69 1.6

03/22/02 3069 168 94 31.0 2.5 32.7 0.1 4.1 17 0 25 83 0

03/23/02 241 56 76 3.2 1.8 3.2 0.4 1.8 0 0 0 64 2.4

03/24/02 368 113 69 4.9 2.2 4.9 0.2 2.2 0 0 0 76 0

03/25/02 935 181 80 5.4 2.5 8.7 0.2 2.7 3 0 0 96 0

03/26/02 749 213 71 6.1 2.4 7.4 0.1 2.6 5 0 4 90 3.6

03/27/02 680 183 73 5.6 2.3 5.6 0.2 2.3 0 0 2 81 1.7

03/28/02 430 197 54 5.5 2.5 5.7 0.2 2.7 0 0 0 76 1.7

03/29/02 272 123 54 4.7 2.2 4.8 0.2 2.2 0 0 0 90 0

03/30/02 187 73 60 5.5 2.1 5.5 0.1 2.1 0 0 1 72 2.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/31/02 252 99 60 5.4 2.2 5.4 0.2 2.3 0 0 0 82 0

04/01/02 492 174 64 5.6 2.3 5.6 0.2 2.5 0 0 0 74 3.4

04/02/02 1050 424 59 6.1 1.8 7.3 0.1 2.0 7 0 9 99 0

04/03/02 692 186 73 6.1 2.3 6.1 0.3 2.4 1 0 2 88 1.9

04/04/02 398 141 64 5.1 2.2 5.9 0 2.2 0 0 1 77 1.6

04/05/02 205 109 46 5.0 2.2 5.6 0.1 2.3 0 0 0 89 0

04/06/02 247 71 71 4.9 2.1 5.4 0.3 2.2 0 0 1 70 2.6

04/07/02 428 116 72 5.4 2.0 5.4 0.2 2.1 0 0 0 82 0

04/08/02 699 233 66 5.7 2.5 5.8 0.2 2.6 0 0 4 84 3.5

04/09/02 482 206 57 5.7 2.4 7.4 0.2 2.6 2 0 4 81 1.6

04/10/02 549 192 65 5.8 2.3 5.8 0.2 2.3 0 0 1 78 1.6

04/11/02 478 153 67 4.6 2.2 4.6 0.2 2.2 0 0 0 93 0

04/12/02 177 95 46 5.2 2.2 5.2 0.5 2.2 0 0 1 76 2.4

04/13/02 151 86 43 4.5 2.0 5.2 0.1 2.1 0 0 0 86 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/14/02 212 115 45 5.4 2.3 5.8 0.2 2.3 0 0 0 74 2.8

04/15/02 263 139 47 5.6 2.1 6.2 0.3 2.2 1 0 0 90 0

04/16/02 343 163 52 5.9 2.3 5.9 0.3 2.3 0 0 2 84 3.6

04/17/02 349 134 61 4.6 2.1 4.6 0.5 2.1 0 0 0 75 2.3

04/18/02 476 190 60 5.2 2.4 5.2 0.2 2.5 0 0 0 94 0

04/19/02 259 103 60 5.2 2.2 5.2 0.1 2.3 0 0 0 78 2.4

04/20/02 182 84 53 5 2.2 5 0.2 2.2 0 0 0 87 0

04/21/02 359 148 58 5.5 2.3 5.7 0.2 2.4 0 0 1 78 2.6

04/22/02 905 285 68 5.9 1.8 6.9 0.1 2.0 3 0 1 99 0

04/23/02 674 196 70 5.5 2.4 8.4 0.2 2.6 3 0 3 92 2.5

04/24/02 709 202 71 5.9 2.4 6.6 0.2 2.6 1 0 1 89 1.5

04/25/02 1022 203 80 5.0 2.4 6.2 0.2 2.5 1 0 1 85 1.4

04/26/02 884 154 82 5.1 2.4 6.8 0.2 2.5 1 0 0 79 1.4

04/27/02 711 99 86 4.9 2.3 5.9 0.3 2.4 0 0 1 90 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/28/02 1873 179 90 5.4 2.4 7.5 0.3 2.6 3 0 0 86 2.2

04/29/02 3267 290 91 6.2 2.6 7.3 0.2 3.0 8 0 3 92 1.5

04/30/02 6557 238 96 5.6 2.4 6.4 0.1 2.7 1 0 8 92 0.7

05/01/02 6522 143 97 5.1 2.1 5.1 0.2 2.2 0 0 0 81 0.8

05/02/02 7776 152 98 6.2 2.3 7.7 0.3 2.4 2 0 1 75 0.9

05/03/02 3423 45 98 3.3 1.8 3.3 0.4 1.8 0 0 0 80 0

05/04/02 0 0 0 0 0 0 0 0 0 0 0 59 2.3

05/05/02 0 0 0 0 0 0 0 0 0 0 0 59 0

05/06/02 68 37 45 4.2 2.0 4.7 0.8 2.1 0 0 0 62 0

05/07/02 98 73 25 4.4 2.2 4.4 0.4 2.2 0 0 0 71 0

05/08/02 105 65 38 3.7 2.2 3.7 0.2 2.2 0 0 0 78 0

05/09/02 55 33 40 3.3 1.9 3.3 0.5 1.9 0 0 0 82 0

05/10/02 21 13 38 3.3 1.9 3.3 0.5 1.9 0 0 0 63 6.9

05/11/02 0 0 0 0 0 0 0 0 0 0 0 63 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/12/02 0 0 0 0 0 0 0 0 0 0 0 63 0

05/13/02 77 34 55 4.8 1.9 4.8 0.3 1.9 0 0 0 67 0

05/14/02 40 28 30 3.7 1.7 3.7 0.6 1.7 0 0 0 70 0

05/15/02 34 25 26 2.4 1.5 2.4 0.2 1.5 0 0 0 72 0

05/16/02 56 32 42 3.4 1.8 3.4 0.3 1.8 0 0 0 75 0

05/17/02 46 30 34 3.5 1.9 3.5 0.6 1.9 0 0 0 79 0

05/18/02 0 0 0 0 0 0 0 0 0 0 0 79 0

05/19/02 0 0 0 0 0 0 0 0 0 0 0 79 0

05/20/02 116 44 62 6.1 1.9 6.1 0.2 1.9 1 0 0 84 0

05/21/02 48 29 39 4.2 1.6 4.2 0.2 1.7 0 0 0 65 13.6

05/22/02 34 18 47 3.0 1.6 3.0 0.6 1.6 0 0 0 67 0

05/23/02 52 31 40 3.2 1.8 3.2 0.6 1.8 0 0 0 71 0

05/24/02 27 19 29 2.6 1.8 2.6 0.3 1.8 0 0 0 73 0

05/25/02 0 0 0 0 0 0 0 0 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/26/02 0 0 0 0 0 0 0 0 0 0 0 73 0

05/27/02 3 1 66 2.4 2.4 2.4 2.4 2.4 0 0 0 74 0

05/28/02 63 17 73 4.7 2.1 4.7 0.5 2.1 0 0 0 75 0

05/29/02 27 13 51 2.5 1.8 2.5 1.2 1.8 0 0 0 76 0

05/30/02 37 26 29 2.7 1.1 2.7 0.1 1.1 0 0 0 78 0

05/31/02 18 9 50 2.5 1.9 2.5 1.0 1.9 0 0 0 79 0

06/01/02 0 0 0 0 0 0 0 0 0 0 0 79 0

06/02/02 0 0 0 0 0 0 0 0 0 0 0 79 0

06/03/02 28 18 35 2.4 1.8 2.4 0.8 1.8 0 0 0 82 0

06/04/02 59 30 49 5.3 1.9 5.3 0.5 1.9 0 0 0 63 20.6

06/05/02 14 10 28 2.7 1.7 2.7 1.3 1.7 0 0 0 64 0

06/06/02 55 25 54 3.8 1.9 3.8 0.5 1.9 0 0 0 68 0

06/07/02 34 25 26 3.6 1.8 4.3 0.5 1.9 0 0 0 70 0

06/08/02 0 0 0 0 0 0 0 0 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/09/02 0 0 0 0 0 0 0 0 0 0 0 70 0

06/10/02 135 65 51 4.7 2.2 5.7 0.1 2.2 0 0 0 77 0

06/11/02 76 41 46 5.0 2.1 5.0 0.5 2.1 0 0 0 82 0

06/12/02 58 31 46 3.4 1.7 3.4 0.2 1.7 0 0 0 65 19.7

06/13/02 173 23 86 2.6 1.8 2.6 1.1 1.8 0 1 0 67 0

06/14/02 62 32 48 2.5 1.7 2.5 0.8 1.7 0 0 0 71 0

06/15/02 43 15 65 2.5 1.7 2.5 0.5 1.7 0 0 0 73 0

06/16/02 123 31 74 3.4 1.6 3.4 0.5 1.6 0 0 0 76 0

06/17/02 192 60 68 5.0 2.0 6.8 0.2 2.1 1 0 0 82 0

06/18/02 214 78 63 3.4 1.9 3.9 0.3 1.9 0 0 0 70 7.8

06/19/02 286 81 71 4.4 2.2 4.4 0.6 2.2 0 0 0 79 0

06/20/02 262 60 77 6.1 2.1 6.1 0.2 2.2 2 0 0 85 0

06/21/02 173 56 67 4.7 1.8 4.7 0.3 1.8 0 0 0 68 5.6

06/22/02 145 16 88 3.1 2.0 3.1 1.3 2.0 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/23/02 202 51 74 3.4 1.8 4.3 0.6 1.9 0 0 0 76 0

06/24/02 366 78 78 4.2 2.0 4.2 0.3 2.1 0 0 0 85 0

06/25/02 353 56 84 3.8 1.9 3.8 0.6 1.9 0 0 0 69 5.4

06/26/02 743 95 87 3.9 2.0 4.8 0.2 2.1 0 1 0 78 0

06/27/02 909 55 93 3.2 1.8 3.2 0.3 1.8 0 0 0 85 0

06/28/02 494 69 86 5.3 1.8 5.3 0.2 1.9 0 0 0 70 3.7

06/29/02 402 58 85 4.6 2.2 4.6 0.3 2.3 0 0 0 76 0

06/30/02 620 74 88 5.1 2.3 5.1 0.4 2.3 0 0 0 85 0

07/01/02 820 88 89 4.7 2.0 4.7 0.1 2.0 0 0 1 73 3.7

07/02/02 1063 98 90 4.8 2.1 4.8 0.3 2.1 0 0 0 85 0

07/03/02 0 81 0 4.9 2.0 5.2 0.1 2.1 0 0 0 73 2.6

07/04/02 0 0 0 0 0 0 0 0 0 0 0 73 0

07/05/02 128 52 59 3.2 1.8 3.2 0.5 1.8 0 0 0 78 0

07/06/02 146 20 86 2.3 1.7 2.3 0.9 1.7 0 0 0 81 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/07/02 398 68 82 3.6 2.1 4.4 0.6 2.1 0 0 1 68 4.7

07/08/02 626 118 81 4.8 2.2 5.4 0.4 2.3 0 0 1 81 0

07/09/02 295 65 77 5.0 1.9 5.0 0.5 1.9 0 0 0 68 3.6

07/10/02 459 141 69 5 2.3 5.4 0.2 2.3 0 0 0 83 0

07/11/02 357 105 70 5.7 1.9 5.7 0.2 1.9 0 0 0 72 2.5

07/12/02 207 71 65 4.2 2.1 5.3 0.3 2.1 0 0 0 80 0

07/13/02 250 37 85 4.5 1.9 4.5 0.8 1.9 0 0 0 65 2.6

07/14/02 427 79 81 5.1 2.1 5.1 0.2 2.1 0 0 0 73 0

07/15/02 464 95 79 4.3 2.1 4.3 0.4 2.1 0 0 0 84 0

07/16/02 523 107 79 6.7 2.1 6.7 0.4 2.1 1 0 0 75 3.9

07/17/02 457 114 75 6.1 2.2 6.1 0.2 2.2 2 0 0 87 0

07/18/02 992 126 87 4.7 2.1 5.4 0.2 2.2 0 0 1 80 2.6

07/19/02 757 81 89 4.5 2.3 4.9 0.4 2.4 0 0 1 69 1.8

07/20/02 84 19 77 3.2 1.9 3.2 0.7 2.0 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/21/02 173 44 74 4.8 2.1 4.8 0.2 2.1 0 0 0 76 0

07/22/02 498 81 83 3.9 2.1 3.9 0.3 2.1 0 0 0 84 0

07/23/02 633 85 86 3.7 1.8 3.7 0.3 1.8 0 0 0 72 4.4

07/24/02 444 72 83 5.2 2.1 5.2 0.3 2.1 0 0 0 79 0

07/25/02 584 97 83 122.9 3.5 122.9 0.2 3.9 3 1 4 89 0

07/26/02 329 73 77 3.7 1.9 3.7 0.3 1.9 0 0 0 75 3.5

07/27/02 317 48 84 5.4 2.3 5.4 0.3 2.4 0 0 0 80 0

07/28/02 563 66 88 6 2.1 6 0.5 2.2 0 0 0 68 3.6

07/29/02 709 102 85 4.5 2.0 4.5 0.3 2.0 0 0 0 79 0

07/30/02 545 126 76 3.7 2.1 5.2 0.2 2.2 0 0 0 93 0

07/31/02 700 132 81 7.1 2.4 7.1 0.3 2.4 2 0 0 84 2.6

08/01/02 353 84 76 3.7 2.1 3.9 0.2 2.1 0 0 0 71 1.8

08/02/02 123 42 65 3.5 1.6 3.5 0.2 1.6 0 0 0 76 0

08/03/02 308 41 86 3.6 2.1 3.6 0.7 2.1 0 0 0 80 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/04/02 439 87 80 5.3 2.0 5.3 0.1 2.1 0 0 0 71 3.6

08/05/02 682 136 80 4.4 2.2 6.7 0.1 2.3 3 0 0 85 0

08/06/02 880 112 87 4.9 2.0 4.9 0.3 2.1 0 1 0 78 2.7

08/07/02 1082 96 91 3.6 1.9 3.6 0.3 1.9 0 0 0 89 0

08/08/02 1735 91 94 3.7 2.0 3.7 0.2 2.0 0 0 0 77 2.4

08/09/02 820 26 96 2.4 1.6 2.4 0.2 1.6 0 0 0 80 0

08/10/02 3 4 0 0 0 0 0 0 0 0 0 0 0

08/11/02 0 1 0 2.0 2.0 2.0 2.0 2.0 0 0 0 61 0

08/12/02 16 15 6 2.2 1.6 2.2 0.3 1.6 0 0 0 63 0

08/13/02 36 10 72 3.0 2.0 4.2 1.2 2.1 0 0 0 64 0

08/14/02 14 12 14 2.4 1.8 2.4 0.3 1.8 0 0 0 65 0

08/15/02 36 27 25 3.6 1.6 3.6 0.3 1.7 0 0 0 68 0

08/16/02 33 22 33 2.3 1.7 2.3 0.6 1.7 0 0 0 71 0

08/17/02 1 1 0 2.4 2.4 2.4 2.4 2.4 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/18/02 0 0 0 0 0 0 0 0 0 0 0 71 0

08/19/02 47 20 57 2.6 1.6 2.6 0.5 1.6 0 0 0 73 0

08/20/02 44 31 29 2.9 1.7 2.9 0.7 1.7 0 0 0 77 0

08/21/02 37 28 24 3.0 1.6 3.0 0.3 1.6 0 0 0 80 0

08/22/02 81 45 44 5.2 1.9 5.2 0.3 1.9 0 0 0 67 13.5

08/23/02 58 48 17 3.4 1.5 4.5 0.3 1.5 0 0 0 71 0

08/24/02 0 0 0 0 0 0 0 0 0 0 0 71 0

08/25/02 0 0 0 0 0 0 0 0 0 0 0 71 0

08/26/02 58 42 27 3.4 2.0 4.3 0.2 2.0 0 0 0 76 0

08/27/02 91 60 34 4.2 2.0 4.2 0.1 2.0 0 0 0 81 0

08/28/02 113 61 46 6.7 2.3 6.7 0.4 2.3 1 0 0 70 12.6

08/29/02 342 72 78 4.1 1.9 4.8 0.1 2.0 0 0 0 78 0

08/30/02 162 65 59 5.5 2.0 5.5 0.5 2.0 0 0 0 85 0

08/31/02 0 0 0 0 0 0 0 0 0 0 0 65 4.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/01/02 0 0 0 0 0 0 0 0 0 0 0 65 0

09/02/02 282 139 50 6.4 2.3 6.4 0.3 2.3 1 0 0 80 0

09/03/02 510 160 68 4.7 2.1 5.2 0.1 2.2 0 0 1 81 4.7

09/04/02 569 181 68 5.7 2.4 6.1 0.1 2.4 1 1 1 82 1.7

09/05/02 450 175 61 5.9 2.3 6.0 0.1 2.4 1 1 3 82 1.5

09/06/02 332 172 48 6.2 2.5 6.2 0.3 2.6 1 0 1 83 1.6

09/07/02 220 101 54 5.7 2.3 5.7 0.2 2.3 0 0 0 76 1.6

09/08/02 354 104 70 4.7 2.1 5.7 0.1 2.2 0 0 0 87 0

09/09/02 685 234 65 5.9 2.5 7.6 0.2 2.8 5 0 8 94 2.6

09/10/02 415 143 65 6.3 2.2 6.3 0.6 2.3 2 0 0 88 1.5

09/11/02 528 229 56 6.6 2.4 7.2 0.2 2.6 4 0 2 92 1.5

09/12/02 533 213 60 5.5 2.5 7.6 0.1 2.6 1 0 2 93 1.5

09/13/02 270 137 49 5.5 2.4 6.3 0.2 2.4 1 0 2 87 1.5

09/14/02 185 80 56 6.3 2.2 6.3 0.3 2.3 1 0 0 76 1.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/15/02 311 115 63 4.8 2.3 4.8 0.1 2.4 0 0 1 89 0

09/16/02 706 228 67 6.0 2.5 6.9 0.1 2.7 3 0 1 62 2.7

09/17/02 749 222 70 5.5 2.3 6.2 0.1 2.4 1 0 1 86 0

09/18/02 729 217 70 5.9 2.6 7.4 0.3 2.7 3 0 1 81 1.8

09/19/02 808 216 73 5.1 2.5 10.9 0.2 2.9 13 0 10 79 1.7

09/20/02 329 126 61 5.7 2.3 6.4 0.1 2.4 1 0 0 92 0

09/21/02 197 81 58 5.3 2.0 5.3 0.1 2.0 0 0 0 71 2.5

09/22/02 432 147 65 5.0 2.4 5.4 0.1 2.5 0 0 1 87 0

09/23/02 854 256 70 5.8 2.5 7.4 0.2 2.7 3 0 6 87 2.8

09/24/02 747 201 73 5.4 2.4 6.0 0.2 2.5 1 0 5 81 1.5

09/25/02 901 226 74 5.3 2.4 5.6 0.1 2.5 0 0 2 80 1.5

09/26/02 894 224 74 5.6 2.3 8.0 0.2 2.4 1 0 3 79 1.5

09/27/02 476 132 72 5.3 2.2 6.3 0.1 2.3 1 0 1 93 0

09/28/02 488 67 86 5.5 2.0 5.5 0.2 2.1 0 0 0 73 2.3

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/29/02 1058 122 88 4.5 2.2 5.3 0.3 2.3 0 0 0 86 0

09/30/02 2018 232 88 6.2 2.6 8.4 0.3 2.8 4 0 10 86 2.8

10/01/02 2438 218 91 6.0 2.4 6.7 0.2 2.6 3 0 4 84 1.4

10/02/02 2015 228 88 5.8 2.4 6.2 0.1 2.6 2 0 1 84 1.3

10/03/02 1417 209 85 6.9 2.5 8.1 0.2 2.8 4 0 7 82 1.3

10/04/02 1118 153 86 5.9 2.3 6.5 0.2 2.5 2 0 1 75 1.4

10/05/02 1052 61 94 3.8 2.0 3.8 0.7 2.0 0 0 0 82 0

10/06/02 3340 124 96 5.1 2.2 5.1 0.1 2.3 0 0 1 73 2.3

10/07/02 3645 227 93 6.0 2.4 6.0 0.2 2.5 1 0 0 97 0

10/08/02 6681 249 96 6.1 2.5 6.4 0.2 2.7 3 0 5 80 1.5

10/09/02 2620 213 91 7.3 2.5 7.3 0.2 2.7 5 0 3 76 1.5

10/10/02 513 182 64 5.1 2.4 7.4 0.2 2.6 2 0 1 95 0

10/11/02 366 195 46 5.9 2.4 6.3 0.1 2.6 2 0 4 84 2.3

10/11/02 366 195 46 5.9 2.4 6.3 0.1 2.6 2 0 4 56 1.8

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/12/02 269 90 66 3.7 2.1 3.7 0.1 2.1 0 0 0 66 0

10/13/02 433 131 69 5.1 2.2 5.5 0.2 2.3 0 1 0 81 0

10/14/02 628 211 66 5.2 2.4 5.2 0.2 2.5 0 0 1 78 2.8

10/15/02 838 448 46 6.4 1.7 8.3 0.2 2.3 28 0 22 99 0

10/16/02 541 224 58 6.3 2.3 6.3 0.1 2.5 1 0 4 84 2.3

10/17/02 509 230 54 6.2 2.4 6.2 0.2 2.5 1 0 1 80 1.7

10/18/02 362 158 56 5.5 2.4 5.5 0.2 2.5 0 0 2 73 1.7

10/19/02 245 102 58 5.8 2.3 5.8 0.3 2.4 0 0 0 84 0

10/20/02 411 126 69 7.0 2.2 7.0 0.3 2.3 1 0 2 72 2.6

10/21/02 730 182 75 6.2 2.2 6.2 0.3 2.2 1 0 1 91 0

10/22/02 665 241 63 7.2 2.4 7.2 0.1 2.4 1 0 1 87 2.6

10/23/02 803 219 72 5.2 2.5 6.4 0.2 2.7 3 0 2 83 1.6

10/24/02 787 209 73 5.8 2.5 6.3 0.4 2.6 1 0 6 80 1.5

10/25/02 352 132 62 4.8 2.3 5.0 0.2 2.3 0 0 0 69 1.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/26/02 205 100 51 5.9 2.2 5.9 0.2 2.3 0 0 0 80 0

10/27/02 457 147 67 6.0 2.4 6.0 0.1 2.5 1 0 2 63 2.5

10/28/02 898 246 72 6.8 2.6 6.8 0.2 2.7 3 0 2 91 0

10/29/02 859 210 75 5.8 2.4 6.6 0.2 2.6 1 0 3 82 2.5

10/30/02 618 243 60 5.2 2.4 8.0 0.2 2.7 4 0 6 82 1.6

10/31/02 963 175 81 157.4 3.3 158.8 0.3 4.4 9 0 30 76 1.5

11/01/02 399 133 66 4.1 2.3 5.9 0.2 2.4 0 0 0 84 0

11/02/02 645 134 79 7.1 2.3 7.1 0.3 2.4 2 0 0 69 2.5

11/03/02 1325 151 88 6.5 2.2 6.5 0.1 2.3 1 0 2 86 0

11/04/02 1251 197 84 6.0 2.4 6.5 0.3 2.5 1 0 1 78 2.7

11/05/02 735 193 73 5.4 2.3 7.0 0.2 2.5 3 0 2 98 0

11/06/02 1108 169 84 6.5 2.3 6.5 0.3 2.4 2 0 0 86 1.8

11/07/02 969 189 80 4.6 2.4 7.2 0.3 2.5 2 0 3 78 1.7

11/08/02 713 114 84 4.2 2.2 4.2 0.3 2.2 0 0 0 83 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/09/02 916 94 89 5.7 2.2 5.7 0.5 2.2 0 0 0 65 2.4

11/10/02 2635 122 95 6.8 2.3 6.9 0.3 2.5 2 0 0 78 0

11/11/02 3863 253 93 6.4 1.9 6.4 0.1 2.0 1 0 3 99 0

11/12/02 6041 237 96 5.1 2.4 6.5 0.2 2.6 1 0 3 93 2.7

11/13/02 2795 228 91 6.7 2.4 7.0 0.2 2.6 5 0 2 87 1.6

11/14/02 692 202 70 6.5 2.4 6.5 0.2 2.5 1 0 3 82 1.6

11/15/02 424 117 72 5 2.2 5.3 0.2 2.2 0 0 0 69 1.6

11/16/02 545 85 84 6.5 2.1 8.1 0.2 2.1 1 0 0 79 0

11/17/02 805 140 82 7.4 2.2 7.4 0.2 2.2 1 0 0 94 0

11/18/02 803 225 71 6.5 2.4 6.7 0.3 2.6 3 0 5 91 3.3

11/19/02 700 226 67 5.7 2.4 6.1 0.2 2.6 1 0 4 89 1.6

11/20/02 692 197 71 6.0 2.4 6.0 0.1 2.4 0 0 4 85 1.5

11/21/02 524 221 57 6.0 2.4 7.7 0.2 2.6 5 0 3 84 1.5

11/22/02 268 105 60 5.7 2.2 5.7 0.2 2.3 0 0 0 73 1.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/23/02 331 119 64 6.7 2.2 6.7 0.3 2.3 2 0 1 86 0

11/24/02 692 146 78 5.9 2.3 5.9 0.2 2.4 0 0 0 78 2.6

11/25/02 575 201 65 5.2 2.3 12.8 0.2 3.3 25 0 17 99 0

11/26/02 409 147 64 6.0 2.4 11.5 0.2 3.7 25 0 8 86 2.5

11/27/02 92 58 36 3.7 1.9 6.0 0.4 2.4 1 0 2 68 1.8

11/28/02 0 0 0 0 0 0 0 0 0 0 0 68 0

11/29/02 0 0 0 0 0 0 0 0 0 0 0 68 0

11/30/02 0 0 0 0 0 0 0 0 0 0 0 68 0

12/01/02 582 144 75 5.5 2.5 14.6 0.5 3.9 23 0 12 85 0

12/02/02 725 213 70 7.4 2.5 10.8 0.1 3.9 36 0 11 85 5.7

12/03/02 570 202 64 5.9 2.3 11.3 0.3 3.4 20 0 18 66 1.6

12/04/02 492 165 66 6.2 2.2 12.0 0.2 3.5 25 0 13 84 0

12/05/02 502 182 63 5.5 2.4 13.2 0.2 3.5 23 0 13 76 2.3

12/06/02 422 151 64 5.5 2.3 14.5 0.2 4.3 34 0 32 92 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/07/02 254 102 59 5.4 2.1 9.8 0.2 2.9 5 0 9 71 2.5

12/08/02 630 152 75 5.0 2.3 9.4 0.2 3.1 13 0 10 88 0

12/09/02 1163 219 81 9.5 2.5 14.8 0.2 4.5 51 0 43 84 2.7

12/10/02 861 224 73 6.8 2.6 18.1 0.2 5.2 68 0 43 81 1.6

12/11/02 1125 277 75 6.2 2.7 24.0 0.6 8.7 180 0 97 30 1.5

12/12/02 1073 259 75 5.8 2.4 6.2 0.2 2.5 1 0 1 58 0

12/13/02 868 149 82 6.0 2.3 6.0 0.2 2.3 0 0 0 75 0

12/14/02 658 127 80 5.6 2.1 5.6 0.1 2.2 0 0 0 88 0

12/15/02 1317 148 88 6.3 2.2 6.3 0.5 2.3 1 0 0 94 3.3

12/16/02 2843 185 93 6.6 2.4 6.6 0.3 2.4 1 0 0 85 2.7

12/17/02 5789 170 97 6.1 2.2 6.1 0.3 2.2 1 0 0 77 1.3

12/18/02 10415 158 98 5.4 2.2 5.4 0.2 2.2 0 0 5 95 0

12/19/02 4140 128 96 4.9 2.0 4.9 0.2 2.0 0 0 0 80 1.5

12/20/02 2163 64 97 4.8 1.8 4.8 0.2 1.8 0 0 0 63 1.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/21/02 0 0 0 0 0 0 0 0 0 0 0 63 0

12/22/02 0 0 0 0 0 0 0 0 0 0 0 63 0

12/23/02 29 23 20 2.6 1.8 2.6 0.4 1.8 0 0 0 66 0

12/24/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/25/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/26/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/27/02 0 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 66 0

12/28/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/29/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/30/02 0 0 0 0 0 0 0 0 0 0 0 66 0

12/31/02 0 0 0 0 0 0 0 0 0 0 0 66 0

01/01/03 0 0 0 0 0 0 0 0 0 0 0 66 0

0 0 0 0 0 0 0 0 0 0 0 0 0

01/03/03 53 3 94 2.2 1.9 2.2 1.4 1.9 0 0 0 0 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/04/03 0 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 0 0

01/05/03 0 0 0 0 0 0 0 0 0 0 0 0 0

01/06/03 182 100 45 4.3 2.0 4.8 0 2.1 0 5 1 9 0

01/07/03 131 99 24 5.6 2.4 5.6 0.3 2.4 0 0 0 20 0

01/08/03 119 59 50 4.6 2.3 4.6 0.5 2.3 0 0 0 28 0

01/09/03 114 58 49 5.8 2.0 5.8 0.4 2.0 0 0 0 34 0

01/10/03 138 65 52 3.4 1.7 3.4 0.2 1.7 0 0 0 41 0

01/11/03 0 0 0 0 0 0 0 0 0 0 0 41 0

01/12/03 0 0 0 0 0 0 0 0 0 0 0 41 0

01/13/03 306 149 51 5.4 2.3 5.4 0.5 2.3 0 0 0 59 0

01/14/03 407 151 62 6.4 2.3 6.4 0.2 2.3 1 0 0 75 0

01/15/03 424 141 66 5.1 2.2 5.1 0.3 2.2 0 0 0 90 0

01/16/03 375 129 65 4.8 2.3 4.8 0.3 2.3 0 0 0 72 2.8

01/17/03 268 96 64 5.2 2.3 5.2 0.4 2.3 0 0 0 83 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/18/03 167 69 58 5.9 2.4 5.9 0.3 2.4 0 0 0 61 2.8

01/19/03 259 86 66 3.3 2.0 3.3 0.3 2.0 0 0 0 71 0

01/20/03 6 5 16 2.4 2.1 2.4 1.8 2.1 0 0 0 72 0

01/21/03 617 219 64 5.6 2.5 6.2 0.2 2.6 1 0 0 95 0

01/22/03 591 210 64 6.3 2.5 6.3 0.2 2.5 1 0 0 86 4.7

01/23/03 466 186 60 5.7 2.5 5.7 0.3 2.5 0 0 0 77 1.7

01/24/03 366 123 66 5.7 2.4 5.7 0.2 2.4 0 0 0 91 0

01/25/03 216 81 62 5.4 2.1 5.4 0.3 2.1 0 0 0 67 2.5

01/26/03 383 116 69 3.5 2.3 3.5 0.2 2.3 0 0 0 80 0

01/27/03 729 237 67 6.0 2.6 6.0 0.3 2.7 1 0 1 79 3.3

01/28/03 737 548 25 6.8 1.6 6.8 0.2 1.8 2 0 5 99 0

01/29/03 548 181 66 4.3 2.3 4.3 0.2 2.3 0 0 0 84 1.8

01/30/03 682 172 74 5.2 2.3 5.2 0.2 2.3 0 0 0 72 1.7

01/31/03 618 128 79 5.4 2.3 5.4 0.3 2.4 0 0 0 87 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/01/03 225 91 59 5.1 2.3 5.1 0.6 2.3 0 0 0 68 2.6

02/02/03 290 94 67 4.5 2.3 4.5 0.3 2.3 0 0 0 79 0

02/03/03 659 166 74 5 2.4 5 0.3 2.5 0 0 0 96 0

02/04/03 675 218 67 6.0 2.5 6.0 0.3 2.6 0 0 0 88 3.7

02/05/03 1079 219 79 5.5 2.5 5.5 0.3 2.5 0 0 0 81 1.7

02/06/03 1023 192 81 5.0 2.4 5.0 0.1 2.4 0 0 0 75 1.6

02/07/03 416 113 72 4.8 2.2 4.8 0.3 2.2 0 0 0 88 0

02/08/03 455 80 82 5.2 2.1 5.2 0.2 2.1 0 0 0 65 2.4

02/09/03 1108 188 83 5.0 2.6 6.5 0.2 2.6 1 0 0 86 0

02/10/03 2111 243 88 5.2 2.7 5.2 0.3 2.7 0 0 1 83 2.7

02/11/03 3992 261 93 5.2 2.6 5.5 0.2 2.7 0 0 0 83 1.4

02/12/03 3105 250 91 5.7 2.5 5.7 0.2 2.5 0 0 1 81 1.3

02/13/03 1567 182 88 5.0 2.4 5.0 0.2 2.4 0 0 0 74 1.4

02/14/03 712 106 85 5.6 2.2 5.6 0.5 2.2 0 0 0 86 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/15/03 229 83 63 3.5 2.1 3.5 0.2 2.1 0 0 0 67 2.3

02/16/03 463 139 69 5.2 2.5 5.7 0.5 2.5 0 0 1 82 0

02/17/03 762 237 68 5.8 2.5 5.8 0.2 2.5 0 0 0 80 2.8

02/18/03 940 241 74 5.2 2.5 5.2 0.4 2.5 0 0 1 80 1.5

02/19/03 716 207 71 5.4 2.5 5.4 0.3 2.5 0 1 1 75 1.5

02/20/03 513 148 71 5.9 2.3 5.9 0.2 2.3 0 1 0 91 0

02/21/03 285 119 58 3.9 2.3 4.0 0.4 2.3 0 0 0 74 2.3

02/22/03 256 68 73 5.2 2.2 5.2 0.5 2.2 0 0 0 82 0

02/23/03 803 171 78 5.2 2.6 6.1 0.2 2.7 2 1 0 73 2.8

02/24/03 796 225 71 5.4 2.6 5.4 0.4 2.6 0 1 0 98 0

02/25/03 822 218 73 5.5 2.6 5.5 0.2 2.6 0 1 0 89 2.5

02/26/03 839 226 73 5.8 2.6 5.8 0.2 2.6 0 1 0 82 1.6

02/27/03 929 214 76 5.7 2.5 5.8 0.2 2.6 0 0 0 76 1.6

02/28/03 632 156 75 5.2 2.3 5.2 0.2 2.3 0 0 0 67 1.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/01/03 938 105 88 5.3 2.1 5.3 0.2 2.1 0 0 0 79 0

03/02/03 135 165 0 0 0 0 0 0 0 0 0 0 0

03/03/03 2488 207 91 6 2.5 6 0.4 2.5 0 0 0 94 0

03/04/03 4056 237 94 5.8 2.4 5.8 0.2 2.5 0 0 0 87 1.6

03/05/03 2496 206 91 5.5 2.4 5.5 0.2 2.4 0 0 0 81 1.5

03/06/03 817 261 68 5.3 2.6 5.3 0.2 2.7 0 0 1 82 1.5

03/07/03 607 112 81 6.2 2.1 6.2 0.2 2.1 1 1 0 66 1.4

03/08/03 174 83 52 4.6 2.2 4.6 0.2 2.2 0 0 0 74 0

03/09/03 422 143 66 6.8 2.4 6.8 0.1 2.5 3 0 0 89 0

03/10/03 700 188 73 4.3 2.5 4.3 0.2 2.5 0 1 1 78 3.4

03/11/03 755 237 68 5.6 2.6 5.6 0.3 2.6 0 0 0 77 1.7

03/12/03 1357 236 82 5.2 2.2 6.4 0.2 2.3 2 0 0 77 1.6

03/13/03 1252 248 80 5.8 2.5 6.5 0.1 2.6 1 1 0 78 1.5

03/14/03 206 72 65 3.7 2.2 3.7 0.5 2.2 0 0 0 60 1.4

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/15/03 3 1 66 2.1 2.1 2.1 2.1 2.1 0 0 0 60 0

03/16/03 0 0 0 0 0 0 0 0 0 0 0 60 0

03/17/03 42 28 33 2.8 1.8 2.8 0.5 1.8 0 0 0 64 0

03/18/03 224 90 59 4.7 2.5 4.7 0.3 2.6 0 0 0 73 0

03/19/03 113 64 43 4.3 2.2 4.3 0.2 2.2 0 0 0 80 0

03/20/03 216 88 59 5.4 2.3 5.4 0.3 2.3 0 0 0 63 6.5

03/21/03 188 86 54 3.7 2.5 3.7 0.3 2.5 0 0 0 72 0

03/22/03 0 0 0 0 0 0 0 0 0 0 0 72 0

03/23/03 265 71 73 3.7 2.1 3.7 0.5 2.1 0 0 0 80 0

03/24/03 844 182 78 5.3 2.5 5.3 0.2 2.5 0 0 0 71 5.7

03/25/03 1413 238 83 5.3 2.5 5.3 0.4 2.5 0 0 0 98 0

03/26/03 2545 252 90 5.4 2.2 5.4 0.1 2.2 0 0 0 89 1.8

03/27/03 4337 205 95 5.1 2.4 5.1 0.2 2.5 0 0 0 80 1.6

03/28/03 2026 167 91 5.5 2.7 5.5 0.2 2.7 0 0 0 72 1.6

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/29/03 524 70 86 5.3 2.4 5.3 0.2 2.5 0 0 0 80 0

03/30/03 998 170 82 5.9 2.7 6.9 0.2 2.8 1 0 0 71 2.5

03/31/03 1045 180 82 4.9 2.4 4.9 0.3 2.4 0 0 0 91 0

04/01/03 668 219 67 5.5 2.6 6.0 0.5 2.6 1 0 1 84 2.6

04/02/03 765 197 74 5.9 2.5 5.9 0.2 2.5 0 0 0 75 1.7

04/03/03 655 156 76 5.4 2.4 5.8 0.2 2.5 0 0 0 65 1.6

04/04/03 753 128 83 7.5 2.4 7.5 0.2 2.4 1 0 0 79 0

04/05/03 184 85 53 3.6 2.1 4.8 0.2 2.2 0 0 0 61 2.3

04/06/03 246 106 56 5.6 2.3 5.6 0.2 2.3 0 0 0 73 0

04/07/03 766 213 72 5.2 2.2 5.2 0.1 2.2 0 0 0 96 0

04/08/03 681 209 69 5.7 2.5 7.9 0.3 2.6 1 0 0 84 3.5

04/09/03 521 198 61 5.5 2.4 5.5 0.2 2.5 0 0 0 77 1.6

04/10/03 428 164 61 5.1 2.5 5.1 0.2 2.5 0 0 0 69 1.5

04/11/03 846 144 82 5.2 2.3 5.2 0.2 2.3 0 1 0 86 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/12/03 271 97 64 5.3 2.3 5.3 0.5 2.3 0 0 0 66 2.4

04/13/03 551 136 75 5.7 2.5 5.7 0.1 2.5 0 0 0 81 0

04/14/03 599 181 69 5.2 2.4 5.2 0.2 2.5 0 0 0 75 2.7

04/15/03 664 250 62 6.0 2.5 6.0 0.2 2.5 1 3 0 76 1.7

04/16/03 1111 203 81 6.4 2.6 6.8 0.3 2.8 3 3 1 73 1.7

04/17/03 472 131 72 5.2 2.5 5.2 0.5 2.5 0 0 0 87 0

04/18/03 623 88 85 5.0 2.1 5.0 0.2 2.1 0 0 0 67 2.4

04/19/03 200 63 68 4.4 2.1 5.9 0.5 2.1 0 0 0 73 0

04/20/03 235 94 60 4.2 2.3 4.9 0.5 2.3 0 0 0 84 0

04/21/03 1005 193 80 5.8 2.3 5.8 0.2 2.4 0 0 0 77 3.6

04/22/03 617 197 68 5.7 2.6 5.7 0.2 2.7 0 0 1 72 2.5

04/23/03 636 148 76 5.2 2.1 5.3 0.2 2.1 0 0 0 87 0

04/24/03 799 201 74 5.1 2.3 8.4 0.2 2.5 3 0 0 78 2.3

04/25/03 363 71 80 39.5 3.3 39.5 0.2 3.5 3 3 0 58 1.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/26/03 280 114 59 5.0 2.3 5.0 0.2 2.4 0 0 0 71 0

04/27/03 556 107 80 6.6 2.3 6.6 0.3 2.3 1 0 0 83 0

04/28/03 1035 175 83 15.7 2.5 15.7 0.2 2.7 2 0 1 73 3.5

04/29/03 1099 163 85 6.0 2.3 7.5 0.1 2.3 1 0 0 91 0

04/30/03 1320 177 86 5.1 2.4 5.1 0.4 2.4 0 0 0 78 2.5

05/01/03 1590 270 83 5.6 2.7 5.6 0.2 2.7 0 0 3 81 1.6

05/02/03 1048 179 82 5.3 2.7 5.3 0.6 2.7 0 0 0 73 1.4

05/03/03 2096 164 92 5.5 2.5 5.5 0.5 2.5 0 0 0 92 0

05/04/03 3106 164 94 4.7 2.5 4.7 0.2 2.5 0 0 1 79 1.7

05/05/03 5028 258 94 5.4 2.5 6.3 0.2 2.6 2 0 0 79 1.4

05/06/03 9493 273 97 6.0 2.6 6.7 0.2 2.7 2 0 64 81 0.6

05/07/03 5762 192 96 5.4 2.5 5.4 0.3 2.5 0 0 0 74 0.7

05/08/03 5325 178 96 6.0 2.4 6.0 0.2 2.4 0 0 0 94 0

05/09/03 788 50 93 5.2 2.0 5.2 0.5 2.0 0 0 0 66 1.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/10/03 0 0 0 0 0 0 0 0 0 0 0 66 0

05/11/03 0 0 0 0 0 0 0 0 0 0 0 66 0

05/12/03 70 31 55 4.9 2.4 4.9 1.2 2.4 0 0 0 69 0

05/13/03 69 39 43 3.5 2.0 3.5 0.5 2.0 0 0 0 74 0

05/14/03 78 51 34 5.4 1.9 5.4 0.3 1.9 0 0 0 80 0

05/15/03 49 31 36 4.7 2.4 4.7 0.2 2.4 0 1 0 55 6.6

05/16/03 58 37 36 3.3 1.4 3.3 0.4 1.4 0 1 0 59 0

05/18/03 0 2 0 2.2 1.8 2.2 1.3 1.8 0 0 0 59 0

05/19/03 98 53 45 3.4 1.8 5.4 0.2 1.9 0 1 0 64 0

05/20/03 86 56 34 3.4 1.8 3.4 0.4 1.8 0 2 0 71 0

05/21/03 79 50 36 3.5 1.7 3.5 0.4 1.7 0 1 0 76 0

05/22/03 109 43 60 6.2 1.9 6.2 0.1 1.9 1 1 0 53 12.7

05/23/03 65 42 35 3.1 2.1 3.1 0.3 2.1 0 0 0 58 0

05/24/03 0 0 0 0 0 0 0 0 0 0 0 58 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/25/03 0 0 0 0 0 0 0 0 0 0 0 58 0

05/26/03 0 0 0 0 0 0 0 0 0 0 0 58 0

05/27/03 53 27 49 3.5 2.1 3.5 0.5 2.1 0 0 0 61 0

05/28/03 66 36 45 3.3 1.8 3.6 0.4 1.8 0 0 0 65 0

05/29/03 93 44 52 3.4 2.1 3.4 1.1 2.1 0 0 0 70 0

05/30/03 53 28 47 2.8 1.8 2.8 0.5 1.8 0 0 0 74 0

05/31/03 1 1 0 2.3 2.3 2.3 2.3 2.3 0 0 0 74 0

06/01/03 0 1 0 1.9 1.9 1.9 1.9 1.9 0 0 0 74 0

06/02/03 69 41 40 4.0 2.1 4.0 0.5 2.1 0 0 0 79 0

06/03/03 59 24 59 4.8 1.9 4.8 0.6 1.9 0 0 0 54 14.7

06/04/03 124 52 58 9.8 2.8 9.8 0.2 2.9 3 0 0 60 0

06/05/03 81 48 40 5.8 2.0 5.8 0.9 2.0 0 0 0 65 0

06/06/03 104 36 65 3.4 2.0 3.4 0.8 2.0 0 0 0 69 0

06/07/03 0 0 0 0 0 0 0 0 0 0 0 69 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/08/03 0 0 0 0 0 0 0 0 0 0 0 69 0

06/09/03 108 74 31 3.9 2.2 4.7 0.4 2.2 0 0 0 77 0

06/10/03 146 70 52 5.0 2.1 5.0 0.2 2.1 0 0 0 58 13.6

06/11/03 91 51 43 5.5 2.0 5.5 0.2 2.0 0 0 0 64 0

06/12/03 115 48 58 3.6 2.0 3.6 0.2 2.0 0 0 0 68 0

06/13/03 43 25 41 3.1 1.7 3.1 0.6 1.7 0 0 0 71 0

06/14/03 0 0 0 0 0 0 0 0 0 0 0 71 0

06/15/03 0 0 0 0 0 0 0 0 0 0 0 71 0

06/16/03 92 59 35 3.6 2.2 5 0.4 2.2 0 0 0 77 0

06/17/03 74 47 36 5.7 2.1 5.7 0.4 2.1 0 0 0 54 11.7

06/18/03 40 25 37 2.4 1.7 2.4 0.6 1.7 0 0 0 57 0

06/19/03 50 23 54 2.8 1.7 2.8 0.3 1.7 0 0 0 60 0

06/20/03 108 50 53 5.2 2.0 5.2 0.7 2.0 0 0 0 66 0

06/21/03 42 21 50 2.7 2.0 2.7 1.1 2.0 0 0 0 68 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/22/03 92 42 54 3.4 2.2 3.4 0.2 2.2 0 1 0 73 0

06/23/03 190 55 71 5.2 2.2 5.2 0.4 2.2 0 1 0 79 0

06/24/03 214 84 60 3.7 2.0 3.7 0.1 2.0 0 0 0 61 12.6

06/25/03 181 73 59 5.4 2.1 5.4 0.7 2.1 0 0 0 70 0

06/26/03 289 111 61 5.2 2.2 5.2 0.4 2.2 0 1 0 82 0

06/27/03 151 46 69 3.7 2.0 3.7 0.7 2.0 0 0 0 60 6.6

06/28/03 71 35 50 3.8 2.1 3.8 1.4 2.1 0 0 0 64 0

06/29/03 154 48 68 4.7 2.3 4.7 0.4 2.3 0 0 0 70 0

06/30/03 265 79 70 5.7 2.1 6.5 0.6 2.2 1 0 0 79 0

07/01/03 272 74 72 4.0 2.0 4.0 0.4 2.0 0 0 0 60 5.6

07/02/03 339 74 78 6.3 2.1 6.3 0.2 2.1 1 0 0 68 0

07/03/03 238 47 80 4.3 1.9 4.3 0.4 1.9 0 0 0 74 0

07/04/03 1 1 0 2.3 2.3 2.3 2.3 2.3 0 0 0 74 0

07/05/03 401 33 91 3.5 2.0 4.0 0.8 2.1 0 0 0 78 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/06/03 899 61 93 3.9 2.1 3.9 0.9 2.1 0 0 0 58 6.5

07/07/03 1117 113 89 5.6 2.2 5.6 0.2 2.2 0 0 0 70 0

07/08/03 878 98 88 3.7 2.1 5.7 0.2 2.2 0 0 1 81 0

07/09/03 679 104 84 4.0 2.0 4.2 0.2 2.1 0 0 0 64 6.4

07/10/03 219 103 52 5.5 2.1 5.5 0.2 2.1 0 0 0 75 0

07/11/03 144 60 58 4.2 2.1 4.2 0.4 2.1 0 0 0 55 3.4

07/12/03 51 20 60 3.0 1.8 3.0 0.1 1.8 0 0 0 57 0

07/13/03 116 35 69 3.6 1.8 3.6 0.2 1.8 0 0 0 61 0

07/14/03 335 113 66 5 2.2 7.4 0.3 2.2 1 0 0 74 0

07/15/03 344 122 64 5.5 2.2 5.5 0.2 2.3 0 0 0 87 0

07/16/03 349 138 60 5.1 2.3 6.7 0.5 2.5 2 0 0 72 5.7

07/17/03 326 113 65 5.2 2.2 5.2 0.2 2.3 0 0 0 84 0

07/18/03 133 60 54 6.2 2.2 6.2 0.5 2.2 1 0 0 61 3.3

07/19/03 182 61 66 3.7 2.4 5.5 0.7 2.5 0 0 0 68 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/20/03 312 90 71 4.5 2.4 4.5 0.5 2.4 0 0 0 78 0

07/21/03 685 142 79 4.7 2.2 5.1 0.2 2.3 0 0 0 68 3.9

07/22/03 1149 144 87 5.2 2.4 5.5 0.2 2.5 0 0 0 85 0

07/23/03 855 116 86 6.0 2.3 6.0 0.2 2.3 1 0 1 68 2.5

07/24/03 693 101 85 5.4 2.3 6.9 0.6 2.5 2 0 0 79 0

07/25/03 186 57 69 3.4 1.9 3.4 0.2 1.9 0 0 0 58 2.6

07/26/03 98 44 55 3.4 2.0 3.4 0.3 2.0 0 0 0 63 0

07/27/03 253 85 66 5.6 2.2 5.6 0.2 2.3 0 0 0 73 0

07/28/03 353 118 66 6.6 2.4 7.1 0.2 2.5 3 0 0 86 0

07/29/03 193 82 57 4.5 2.2 4.9 0.2 2.2 0 0 0 65 4.8

07/30/03 266 74 72 3.3 2.1 3.3 0.2 2.1 0 0 0 74 0

07/31/03 447 83 81 4.9 2.1 4.9 0.6 2.1 0 0 0 83 0

08/01/03 205 58 71 3.8 2.2 3.8 0.8 2.2 0 0 0 62 4.4

08/02/03 191 22 88 2.5 1.8 2.5 0.9 1.8 0 0 0 64 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/03/03 337 54 83 5.9 2.2 5.9 0.1 2.3 0 0 0 71 0

08/04/03 541 76 85 3.8 2.1 3.9 0.7 2.1 0 0 0 79 0

08/05/03 323 104 67 4.6 2.2 4.7 0.2 2.2 0 0 0 63 5.6

08/06/03 497 109 78 4.9 2.3 8.8 0.3 2.6 4 0 1 75 0

08/07/03 529 104 80 4.6 2.2 4.6 0.2 2.2 0 0 0 59 3.4

08/08/03 132 33 75 5.7 2.0 5.7 1.1 2.1 0 0 0 63 0

08/09/03 205 41 80 3.7 1.9 3.7 0.2 1.9 0 0 0 67 0

08/10/03 381 70 81 5.2 2.4 5.2 0.6 2.5 0 0 1 76 0

08/11/03 742 124 83 4.7 2.1 4.7 0.2 2.1 0 0 0 63 4.6

08/12/03 1485 126 91 5.4 2.6 5.4 0.6 2.6 0 1 2 77 0

08/13/03 1743 143 91 6.0 2.6 6.0 0.2 2.7 0 3 2 67 2.6

08/14/03 1629 93 94 4.3 2.3 5.2 0.2 2.4 0 0 0 77 0

08/15/03 888 29 96 3.3 2.1 3.3 0.6 2.1 0 0 0 54 2.5

08/17/03 2 1 50 1.7 1.7 1.7 1.7 1.7 0 0 0 54 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/18/03 44 34 22 8.7 2.1 8.7 0.3 2.1 1 0 0 57 0

08/19/03 29 8 72 4.9 2.2 4.9 0.2 2.2 0 0 0 58 0

08/20/03 36 15 58 3.7 2.2 3.7 1.4 2.2 0 0 0 60 0

08/21/03 40 11 72 5.5 2.4 5.5 1.1 2.4 0 0 0 61 0

08/22/03 117 40 65 13.0 3.0 13.0 0.8 3.1 1 0 0 66 0

08/23/03 0 0 0 0 0 0 0 0 0 0 0 66 0

08/24/03 0 0 0 0 0 0 0 0 0 0 0 66 0

08/25/03 84 37 55 6.6 3.1 6.6 1.6 3.1 1 0 0 71 0

08/26/03 67 33 50 5.0 2.0 5.0 0.3 2.0 0 0 0 74 0

08/27/03 44 29 34 5.0 2.5 5.0 0.2 2.5 0 0 0 77 0

08/28/03 81 38 53 4.8 2.3 4.8 0.2 2.3 0 1 0 54 13.8

08/29/03 118 62 47 5.8 2.2 6.3 0.2 2.2 1 0 0 61 0

08/30/03 1 1 0 1.6 1.6 1.6 1.6 1.6 0 0 0 61 0

08/31/03 0 1 0 2.1 2.1 2.1 2.1 2.1 0 0 0 61 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/01/03 272 133 51 4.7 2.4 5.4 0.3 2.5 0 0 0 75 0

09/02/03 531 188 64 5.2 2.6 5.8 0.2 2.8 0 0 1 70 12.6

09/03/03 517 154 70 6.0 2.6 6 0.5 2.8 0 0 1 88 0

09/04/03 457 158 65 5.5 2.6 5.5 0.2 2.7 0 0 2 75 2.6

09/05/03 344 133 61 5.2 2.6 6.2 0.3 2.7 1 0 1 64 2.3

09/06/03 245 84 65 5.2 2.3 5.2 0.3 2.3 0 0 0 74 0

09/07/03 414 107 74 5.7 2.7 5.7 0.5 2.7 0 0 1 86 0

09/08/03 822 242 70 5.3 2.7 6.1 0.1 2.9 1 0 2 84 3.5

09/09/03 749 200 73 9.8 2.6 9.8 0.2 2.8 4 0 4 77 1.6

09/10/03 560 203 63 5.5 2.6 5.5 0.3 2.7 0 0 2 71 1.5

09/11/03 553 196 64 5.7 2.5 7.8 0.4 2.7 2 0 0 93 0

09/12/03 394 167 57 5.7 2.5 5.7 0.2 2.6 0 0 2 78 2.3

09/13/03 245 103 57 6.2 2.5 6.2 0.2 2.7 1 0 2 62 1.8

09/14/03 469 148 68 4.8 2.5 7.8 0.5 2.8 3 0 3 78 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/15/03 823 253 69 7.2 2.6 7.2 0.2 2.9 5 0 3 79 2.7

09/16/03 769 228 70 6.2 2.5 6.2 0.2 2.6 1 0 3 76 1.5

09/17/03 897 233 74 5.5 2.6 8.6 0.3 3.0 12 0 0 76 1.5

09/18/03 1145 213 81 4.8 2.5 6.4 0.1 2.7 1 0 3 72 1.5

09/19/03 401 149 62 5.1 2.4 6.5 0.1 2.6 2 0 1 88 0

09/20/03 194 66 65 3.3 2.1 3.3 0.3 2.1 0 0 0 65 2.4

09/21/03 407 158 61 4.7 2.6 8.2 0.3 2.8 3 0 1 83 0

09/22/03 854 255 70 5.3 2.6 10.1 0.2 3.1 9 1 4 83 2.8

09/23/03 1040 257 75 5.9 2.7 6.2 0.1 3.0 1 0 7 83 1.6

09/24/03 878 217 75 5.7 2.5 6.8 0.2 2.7 1 0 1 78 1.5

09/25/03 871 206 76 6.9 2.6 7.5 0.2 2.8 2 0 4 74 1.5

09/26/03 568 142 75 5.4 2.4 7.8 0.2 2.5 2 0 0 88 0

09/27/03 458 114 75 3.8 2.3 4.8 0.6 2.4 0 0 0 69 2.2

09/28/03 783 169 78 5.8 2.6 6.7 0.4 2.7 2 0 0 87 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/29/03 1055 228 78 5.3 2.6 6.4 0.2 2.9 3 0 3 81 2.7

09/30/03 1141 211 81 5.2 2.5 5.2 0.2 2.6 0 0 0 78 1.5

10/01/03 1203 165 86 5.5 2.4 5.7 0.2 2.5 0 0 0 69 1.5

10/02/03 1464 143 90 5.7 2.3 5.7 0.2 2.4 0 0 2 86 0

10/03/03 598 140 76 5.3 2.3 5.3 0.2 2.4 0 0 1 73 2.2

10/04/03 386 62 83 3.6 2.2 4.3 0.2 2.2 0 0 0 79 0

10/05/03 1060 149 85 5.0 2.4 5.0 0.2 2.5 0 0 1 69 2.6

10/06/03 1523 156 89 5.0 2.3 6.5 0.2 2.4 1 0 0 87 0

10/07/03 2441 189 92 5.9 2.5 6.3 0.2 2.6 1 0 1 79 2.5

10/08/03 1175 199 83 5.2 2.4 5.2 0.2 2.4 0 0 5 73 1.5

10/09/03 642 133 79 4.9 2.1 4.9 0.2 2.1 0 0 1 88 0

10/10/03 352 117 66 4.8 2.4 4.8 0.2 2.4 0 0 1 69 2.3

10/11/03 176 75 57 4.3 2.2 4.3 0.2 2.2 0 0 0 77 0

10/12/03 290 121 58 5.2 2.4 6.1 0.2 2.5 1 0 0 63 2.8

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/13/03 576 191 66 31.8 2.8 31.8 0.3 3.2 9 1 3 85 0

10/14/03 346 177 48 6.8 2.5 6.8 0.5 2.5 1 0 0 75 2.6

10/15/03 593 187 68 5.4 2.6 6.7 0.3 2.8 2 0 4 70 1.6

10/16/03 658 165 74 5.6 2.4 5.6 0.2 2.5 0 0 0 88 0

10/17/03 333 102 69 4.8 2.3 4.8 0.2 2.4 0 0 2 69 2.3

10/18/03 227 87 61 7.6 2.1 7.6 0.5 2.2 1 0 0 78 0

10/19/03 466 119 74 4.3 2.2 5.2 0.2 2.3 0 0 0 63 2.7

10/20/03 743 220 70 7.2 2.5 7.2 0.2 2.7 4 0 3 88 0

10/21/03 574 181 68 5.4 2.5 5.8 0.2 2.5 0 0 0 78 2.6

10/22/03 933 268 71 5.9 2.5 8.5 0.2 2.8 7 0 1 80 1.6

10/23/03 1044 172 83 6.8 2.4 6.8 0.2 2.6 2 0 1 72 1.5

10/24/03 424 93 78 6.8 2.4 6.8 0.6 2.5 1 0 0 83 0

10/25/03 126 68 46 3.8 2.3 3.8 1.0 2.3 0 0 0 62 2.4

10/26/03 240 104 56 6.9 2.3 6.9 0.9 2.4 1 0 0 74 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/27/03 410 176 57 5.7 2.4 7.3 0.2 2.6 4 0 3 92 0

10/28/03 436 189 56 5.4 2.6 6.0 0.2 2.7 0 0 1 82 3.8

10/29/03 542 213 60 4.7 2.5 6.1 0.2 2.6 1 0 1 75 1.8

10/30/03 648 193 70 5.2 2.5 6.2 0.3 2.6 2 0 1 71 1.6

10/31/03 245 94 61 4.4 2.3 5.3 0.6 2.4 0 0 0 81 0

11/01/03 283 142 49 5.2 2.4 5.8 0.2 2.6 0 0 0 68 2.4

11/02/03 545 142 73 5.7 2.3 6.2 0.2 2.4 1 0 0 83 0

11/03/03 758 282 62 5.9 2.6 6.9 0.2 2.9 5 0 4 83 3.3

11/04/03 911 216 76 5.6 2.5 6.5 0.4 2.6 2 0 1 79 1.5

11/05/03 725 170 76 7.7 2.5 7.7 0.3 2.5 1 0 1 73 1.4

11/06/03 914 199 78 7.1 2.5 7.7 0.3 2.8 4 0 0 95 0

11/07/03 437 125 71 5.2 2.4 5.2 0.2 2.5 0 0 0 77 2.3

11/08/03 589 100 83 4.9 2.4 7.8 0.2 2.8 5 0 2 60 1.7

11/09/03 998 147 85 7.2 2.4 7.2 0.1 2.5 1 0 0 77 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/10/03 1728 231 86 5.6 2.5 6.7 0.3 2.7 2 0 0 76 2.6

11/11/03 2177 217 90 7.7 2.5 7.7 0.2 2.7 3 0 1 75 1.4

11/12/03 1792 202 88 5.8 2.5 7.4 0.2 2.7 5 0 15 71 1.4

11/13/03 1025 166 83 5.1 2.3 6.1 0.2 2.3 1 0 0 90 0

11/14/03 793 131 83 4.8 2.4 5.1 0.5 2.5 0 0 0 74 1.8

11/15/03 289 89 69 6.0 2.3 6.0 0.1 2.4 0 2 1 84 0

11/16/03 637 158 75 7 2.5 8.6 0.2 2.6 3 0 0 73 2.7

11/17/03 493 198 59 5.1 2.4 6.4 0.2 2.6 1 2 1 94 0

11/18/03 555 245 55 5.5 2.4 6.0 0.2 2.6 0 3 0 87 2.6

11/19/03 616 225 63 5.1 2.5 5.4 0.2 2.7 0 0 1 81 1.7

11/20/03 641 247 61 6 2.5 6.0 0.2 2.7 1 0 3 78 1.6

11/21/03 349 3 99 2.7 2.2 2.7 1.7 2.2 0 0 0 21 0

11/22/03 340 121 64 6.2 2.5 6.2 0.6 2.6 1 0 0 24 0

11/23/03 879 156 82 5.6 2.5 7.3 0.3 2.6 1 0 0 29 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/24/03 575 168 70 5.4 2.5 6.8 0.4 2.7 2 0 0 34 0

11/25/03 230 81 64 4.3 2.1 4.3 0.3 2.1 0 0 0 37 0

11/26/03 92 38 58 3.6 2.3 3.6 0.7 2.4 0 0 0 38 0

11/27/03 0 0 0 0 0 0 0 0 0 0 0 38 0

11/28/03 0 0 0 0 0 0 0 0 0 0 0 38 0

11/29/03 0 0 0 0 0 0 0 0 0 0 0 38 0

11/30/03 245 86 64 16.8 4.6 17.6 0.3 4.6 16 0 0 40 0

12/01/03 467 155 66 15.2 3.1 15.2 0.3 3.2 6 0 2 45 0

12/01/03 467 155 66 15.2 3.1 15.2 0.3 3.2 6 0 2 29 8.7

12/02/03 490 159 67 16.5 2.9 16.5 0.3 3.0 4 1 0 34 0

12/03/03 425 156 63 5.0 2.3 5.0 0.2 2.3 0 0 0 39 0

12/04/03 423 138 67 7.2 2.5 7.2 0.2 2.6 1 1 0 43 0

12/05/03 270 89 67 5.8 2.4 5.8 0.7 2.4 0 0 0 46 0

12/06/03 285 71 75 5.4 2.3 5.4 0.5 2.3 0 0 0 48 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/07/03 295 58 80 3.7 1.9 3.7 0.2 1.9 0 0 0 50 0

12/08/03 1266 106 91 5.5 2.6 6.2 0.2 2.7 2 0 0 53 0

12/09/03 626 122 80 5.4 2.3 5.4 0.5 2.3 0 0 3 56 0

12/10/03 663 100 84 5.4 2.2 5.4 0.2 2.2 0 0 0 59 0

12/11/03 1008 131 87 5.4 2.2 5.5 0.1 2.3 0 0 0 63 0

12/12/03 779 78 89 3.6 2.1 4.8 0.2 2.1 0 0 0 66 0

12/13/03 1129 47 95 6.5 2.1 6.5 0.3 2.2 1 0 6 67 0

12/14/03 1378 86 93 4.1 2.1 4.1 0.4 2.1 0 0 0 70 0

12/15/03 2196 125 94 5.3 2.2 5.3 0.3 2.2 0 0 0 74 0

12/16/03 2959 99 96 4.5 2.3 4.5 0.5 2.3 0 0 0 77 0

0 0 0 0 0 0 0 0 0 0 0 0 0

12/18/03 2274 40 98 2.9 2.0 2.9 0.8 2.0 0 0 0 70 15.5

12/19/03 1064 72 93 5.1 2.2 5.1 0.9 2.2 0 0 0 72 0

12/20/03 0 0 0 0 0 0 0 0 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/21/03 0 0 0 0 0 0 0 0 0 0 0 72 0

12/22/03 51 14 72 2.8 1.5 2.8 0.2 1.5 0 0 0 73 0

12/23/03 51 6 88 2.5 2.0 2.5 1.4 2.0 0 0 0 73 0

12/24/03 2 0 100 0 0 0 0 0 0 0 0 73 0

12/25/03 0 0 0 0 0 0 0 0 0 0 0 73 0

12/26/03 0 0 0 0 0 0 0 0 0 0 0 73 0

12/27/03 0 0 0 0 0 0 0 0 0 0 0 73 0

12/28/03 0 0 0 0 0 0 0 0 0 0 0 73 0

12/29/03 4 3 25 2.2 1.9 2.2 1.6 1.9 0 0 0 73 0

12/30/03 2 0 100 0 0 0 0 0 0 0 0 73 0

12/31/03 0 0 0 0 0 0 0 0 0 0 0 73 0

01/01/04 0 0 0 0 0 0 0 0 0 0 0 73 0

01/02/04 3 1 66 1.3 1.3 1.3 1.3 1.3 0 0 0 73 0

01/03/04 0 0 0 0 0 0 0 0 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/04/04 0 0 0 0 0 0 0 0 0 0 0 73 0

01/05/04 104 40 61 3.6 2.0 3.6 0.5 2.0 0 0 0 74 0

01/06/04 129 46 64 3.5 2.2 5.0 0.5 2.2 0 0 0 76 0

01/07/04 89 25 71 3.2 1.6 3.2 0.9 1.6 0 0 0 65 32.8

01/08/04 90 25 72 3.2 2.1 3.2 1.4 2.1 0 0 0 66 0

01/09/04 113 34 69 3.9 2.2 3.9 1.1 2.2 0 0 0 67 0

01/10/04 2 0 100 0 0 0 0 0 0 0 0 67 0

01/11/04 0 0 0 0 0 0 0 0 0 0 0 67 0

01/12/04 261 83 68 3.7 1.9 5.0 0.3 1.9 0 0 0 70 0

01/13/04 437 100 77 4.0 2.0 6.3 0.2 2.2 1 0 2 73 0

01/14/04 585 127 78 4.3 2.0 6.4 0.1 2.3 1 0 0 76 0

01/15/04 558 104 81 5.3 2.2 7.5 0.2 2.7 1 0 7 69 35.7

01/16/04 292 80 72 6.0 2.3 6.0 0.9 2.5 0 0 4 72 0

01/17/04 217 48 77 4.3 2.3 5.7 1.3 2.7 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/18/04 283 69 75 6 2.2 8.6 0.2 2.4 1 0 2 75 0

01/19/04 0 0 0 0 0 0 0 0 0 0 0 65 35.3

01/20/04 738 122 83 6.3 2.4 7.3 0.4 3.0 4 0 8 70 0

01/21/04 573 106 81 4.6 2.3 6.5 0.5 2.7 1 0 2 73 0

01/22/04 479 93 80 4.0 2.2 5.6 0.7 2.3 0 0 0 76 0

01/23/04 290 71 75 3.5 2.1 4.5 0.3 2.2 0 0 1 68 36.6

01/24/04 337 53 84 4.5 2.3 7.4 0.4 2.9 2 0 2 70 0

01/25/04 222 39 82 2.8 2.0 4.1 0.3 2.0 0 0 0 71 0

01/26/04 542 96 82 5.6 2.3 6.0 0.9 2.6 0 0 1 75 0

01/27/04 541 97 82 3.5 2.1 5.7 0.7 2.4 0 0 0 67 20.6

01/28/04 502 92 81 3.7 2.1 5.7 0.6 2.4 0 0 1 70 0

01/29/04 584 73 87 3.8 2.1 5.7 0.7 2.2 0 0 0 72 0

01/30/04 598 68 88 5.9 2.3 6.7 1 2.5 1 0 1 74 0

01/31/04 241 53 78 3.6 2.0 6.3 0.7 2.4 1 0 0 76 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/01/04 359 34 90 6.0 1.9 8.3 0.6 2.0 1 0 0 67 16.7

02/02/04 11 103 0 0 0 0 0 0 0 0 0 0 0

02/03/04 580 93 83 3.7 1.9 5.4 0.4 2.1 0 0 3 73 0

02/04/04 917 107 88 4.1 2.1 6.2 0.4 2.4 1 0 4 76 0

02/05/04 663 94 85 5.2 2.3 6.6 0.4 2.6 2 0 1 69 15.5

02/06/04 483 68 85 3.9 2.3 5.5 0.8 2.6 0 0 2 71 0

02/07/04 268 43 83 3.6 2.1 5.9 1.1 2.3 0 0 0 72 0

02/08/04 308 59 80 5.4 2.1 8.6 0.2 2.3 1 0 4 74 0

02/09/04 599 97 83 3.9 2.1 6.1 0.2 2.4 1 0 0 77 0

02/10/04 914 95 89 5.0 2.2 7.3 0.2 2.5 3 0 2 68 16.5

02/11/04 1561 97 93 5.4 2.2 5.7 0.3 2.6 0 0 0 72 0

02/12/04 2123 79 96 6.0 2.2 6.4 0.9 2.4 3 0 0 74 0

02/13/04 835 55 93 3.9 2.2 5.2 0.5 2.4 0 0 1 76 0

02/14/04 139 42 69 3.1 1.9 5.8 0.6 2.1 0 0 0 66 15.7

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/15/04 322 64 80 3.9 2.0 6.0 0.3 2.3 0 0 0 68 0

02/16/04 540 101 81 5.1 2.3 5.7 0.6 2.7 0 0 5 71 0

02/17/04 625 97 84 5.5 2.2 7.3 0.3 2.7 3 0 2 74 0

02/18/04 470 78 83 5.5 2.0 7.3 0.7 2.3 1 0 2 76 0

02/19/04 684 114 83 3.9 2.2 6.5 0.4 2.7 2 0 4 69 15.6

02/20/04 343 70 79 3.8 2.1 5.5 0.8 2.4 0 0 0 71 0

02/21/04 268 52 80 3.6 2.2 5.4 1.0 2.5 0 0 0 73 0

02/22/04 745 84 88 4 2.3 6.5 0.8 2.6 2 0 0 76 0

02/23/04 1143 133 88 5.7 2.2 6.9 0.3 2.5 2 0 2 69 15.5

0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0

02/26/04 777 115 85 5.0 2.1 5.0 0.2 2.2 0 1 0 69 13.8

02/27/04 331 84 74 3.7 2.1 4.5 0.2 2.1 0 0 0 71 0

02/28/04 388 65 83 5.4 2.2 5.4 0.4 2.2 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/29/04 545 60 88 3.5 1.9 3.5 0.3 1.9 0 0 0 75 0

03/01/04 985 102 89 6.2 2.3 6.2 1 2.3 1 0 0 68 13.3

03/02/04 48 98 0 0 0 0 0 0 0 0 0 0 0

03/03/04 1377 101 92 4.3 2.2 4.8 0.3 2.3 0 0 0 74 0

03/04/04 3683 128 96 11.1 2.5 11.1 0.5 2.5 2 0 0 78 0

03/05/04 2390 72 96 5.5 2.3 5.5 0.3 2.3 0 0 0 69 13.4

03/06/04 222 61 72 3.7 2.1 5.1 0.8 2.2 0 0 0 71 0

03/07/04 301 68 77 5.2 2.1 5.2 0.2 2.1 0 0 0 73 0

03/08/04 693 126 81 5.3 2.4 5.4 0.3 2.5 0 0 0 77 0

03/09/04 678 110 83 5.3 2.3 5.3 0.3 2.3 0 0 0 69 13.6

03/10/04 1121 91 91 6.7 2.4 6.7 0.5 2.4 2 0 0 71 0

03/11/04 717 84 88 3.8 1.9 4.0 0.1 1.9 0 0 0 74 0

03/12/04 196 44 77 3.2 1.8 3.2 0.2 1.8 0 0 0 75 0

03/13/04 0 0 0 0 0 0 0 0 0 0 0 64 14.5

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/14/04 0 0 0 0 0 0 0 0 0 0 0 64 0

03/15/04 99 24 75 3.5 2.1 3.5 1.0 2.1 0 0 0 65 0

03/16/04 141 43 69 4.8 2.0 4.8 0.3 2.1 0 0 0 66 0

03/17/04 233 61 73 3.9 2.2 4.0 0.3 2.3 0 0 0 68 0

03/18/04 116 28 75 3.1 1.9 3.1 0.2 1.9 0 0 0 69 0

03/19/04 176 38 78 3.6 2.1 3.7 0.3 2.1 0 0 0 70 0

03/20/04 0 0 0 0 0 0 0 0 0 0 0 70 0

03/21/04 250 60 76 5.0 2.3 6.2 0.3 2.4 1 0 0 72 0

03/22/04 899 137 84 5.8 2.1 5.8 0.1 2.1 0 0 0 76 0

03/23/04 1575 147 90 4.7 2.3 5.4 0.1 2.4 0 0 0 69 19.6

03/24/04 1699 134 92 4.2 2.3 5.6 0.3 2.3 0 0 0 73 0

03/25/04 2311 104 95 4.4 2.2 5.0 0.3 2.2 0 1 0 76 0

03/26/04 949 71 92 4.0 2.1 4.3 0.2 2.1 0 0 0 68 18.6

03/27/04 157 38 75 3.7 1.8 3.7 1.2 1.8 0 0 0 69 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/28/04 283 60 78 4.2 2.0 4.2 0.3 2.0 0 0 0 70 0

03/29/04 511 102 80 4.6 2.1 4.6 0.5 2.1 0 0 0 73 0

03/30/04 596 120 79 5.6 2.3 6.7 0.2 2.4 1 0 0 77 0

03/31/04 654 122 81 5.3 2.4 5.3 0.4 2.4 0 0 0 70 20.5

04/01/04 704 90 87 3.4 2.0 4.4 0.6 2.1 0 0 0 73 0

04/02/04 0 86 0 3.7 2.3 4 0.3 2.3 0 0 0 75 0

04/03/04 262 57 78 3.5 2.1 3.5 0.6 2.1 0 0 0 66 14.6

04/04/04 330 80 75 3.6 2.1 3.6 0.2 2.1 0 0 0 68 0

04/05/04 549 143 73 4.9 2.4 4.9 0.4 2.4 0 0 0 73 0

04/06/04 392 100 74 6.0 2.3 6.0 0.3 2.3 1 0 0 76 0

04/07/04 461 95 79 3.7 2.0 4 0.3 2.0 0 0 0 68 13.8

04/08/04 280 78 72 3.8 2.2 4.3 1.0 2.3 0 1 0 70 0

04/09/04 209 53 74 3.4 2.0 3.4 0.7 2.1 0 0 0 72 0

04/10/04 175 31 82 3.1 2.0 3.4 0.8 2.0 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/11/04 259 49 81 3.4 1.9 3.6 0.4 2.0 0 1 0 74 0

04/12/04 427 99 76 5.0 2.2 5.0 0.3 2.3 0 0 0 77 0

04/13/04 621 112 81 4.8 2.3 4.8 0.4 2.4 0 0 1 70 15.4

04/14/04 554 122 77 5.8 2.2 6 0.2 2.2 0 0 0 73 0

04/15/04 429 118 72 4.8 1.9 5.2 0.1 1.9 0 0 0 77 0

04/16/04 203 60 70 3.9 1.9 3.9 0.2 1.9 0 0 0 67 15.3

04/17/04 144 37 74 3.1 1.9 3.1 0.7 1.9 0 0 0 68 0

04/18/04 248 47 81 3.5 2.0 3.5 0.7 2.0 0 0 0 70 0

04/19/04 545 119 78 6.2 2.2 6.2 0.3 2.3 1 0 0 74 0

04/20/04 453 83 81 4.1 2.1 6.0 0.7 2.2 0 0 0 76 0

04/21/04 500 47 90 4.0 2.0 4.0 0.3 2.0 0 0 0 66 15.9

04/22/04 576 91 84 4.7 2.2 5.2 0.3 2.3 0 0 0 69 0

04/23/04 300 55 81 3.8 2.5 5.1 1.2 2.6 0 0 0 71 0

04/24/04 185 48 74 3.5 2.1 3.5 0.7 2.1 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/25/04 365 57 84 3.9 1.9 3.9 0.6 1.9 0 0 0 74 0

04/26/04 534 111 79 4.2 2.2 5.0 0.3 2.2 0 0 0 78 0

04/27/04 24 137 0 0 0 0 0 0 0 0 0 0 0

04/28/04 0 145 0 6.3 2.4 6.3 0.3 2.4 1 0 0 75 0

04/29/04 1183 132 88 5.2 2.4 5.2 0.4 2.4 0 0 0 68 0

04/30/04 1135 75 93 4.4 2.2 4.6 0.8 2.3 0 0 0 70 0

05/01/04 1393 67 95 38.9 3.1 38.9 0.8 3.3 2 0 0 72 0

05/02/04 3950 121 96 6.2 2.4 8.2 0.3 2.5 2 0 0 76 0

05/03/04 1675 144 91 5.4 2.4 5.4 0.4 2.4 0 1 0 70 14.3

05/04/04 1344 143 89 5.3 2.3 5.3 0.2 2.3 0 0 0 74 0

05/05/04 2449 89 96 6.1 2.2 6.1 0.8 2.2 1 0 0 77 0

05/06/04 4378 64 98 5.0 2.1 5.3 0.3 2.1 0 0 0 68 12.8

05/07/04 2967 22 99 2.9 2.1 2.9 1.2 2.1 0 0 0 69 0

05/08/04 0 0 0 0 0 0 0 0 0 0 0 69 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/09/04 0 0 0 0 0 0 0 0 0 0 0 69 0

05/10/04 52 29 44 4.1 2.1 4.1 0.6 2.1 0 0 0 70 0

05/11/04 43 20 53 2.5 1.7 2.5 0.3 1.7 0 0 0 70 0

05/12/04 61 25 59 4.1 2.2 4.1 1.4 2.2 0 0 0 71 0

05/13/04 48 18 62 2.5 1.8 2.5 1.1 1.8 0 0 0 71 0

05/14/04 56 24 57 4.9 2.3 4.9 0.8 2.4 0 0 0 72 0

05/15/04 0 0 0 0 0 0 0 0 0 0 0 72 0

05/16/04 0 0 0 0 0 0 0 0 0 0 0 72 0

05/17/04 60 25 58 3.4 2.1 3.4 1.2 2.1 0 0 0 73 0

05/18/04 78 22 71 3.1 1.7 3.1 0.2 1.7 0 0 0 74 0

05/19/04 91 39 57 3.2 2.0 3.2 1.2 2.0 0 0 0 75 0

05/20/04 85 25 70 3.6 2.1 3.6 0.3 2.1 0 0 0 65 22.3

05/21/04 36 16 55 3.5 1.8 3.5 0.9 1.8 0 0 0 66 0

05/22/04 0 0 0 0 0 0 0 0 0 0 0 66 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

05/23/04 0 0 0 0 0 0 0 0 0 0 0 66 0

05/24/04 74 33 55 3.7 2.0 3.7 0.2 2.0 0 0 0 67 0

05/25/04 52 30 42 3.3 1.9 3.3 0.3 1.9 0 0 0 67 0

05/26/04 51 26 49 3.2 1.7 3.2 0.4 1.7 0 0 0 68 0

05/27/04 38 16 57 3.8 1.9 3.8 0.3 1.9 0 0 0 69 0

05/28/04 42 8 80 2.4 2.1 2.4 1.6 2.1 0 0 0 69 0

05/29/04 0 0 0 0 0 0 0 0 0 0 0 69 0

05/30/04 2 0 100 0 0 0 0 0 0 0 0 69 0

05/31/04 0 0 0 0 0 0 0 0 0 0 0 69 0

06/01/04 66 25 62 3.4 1.9 3.4 0.6 1.9 0 0 0 70 0

06/02/04 149 34 77 3.7 1.9 3.7 0.8 1.9 0 0 0 71 0

06/03/04 42 18 57 3.3 2.1 3.3 0.3 2.1 0 0 0 72 0

06/04/04 31 10 67 2.4 1.6 2.4 0.4 1.6 0 0 0 72 0

06/05/04 0 0 0 0 0 0 0 0 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/06/04 0 0 0 0 0 0 0 0 0 0 0 72 0

06/07/04 54 19 64 3.1 1.8 3.1 0.3 1.8 0 0 0 72 0

06/08/04 68 22 67 5.3 2.1 5.3 1.3 2.1 0 0 0 73 0

06/09/04 52 20 61 2.5 1.9 2.5 1.0 1.9 0 0 0 74 0

06/10/04 83 40 51 3.5 1.8 3.5 0.2 1.8 0 0 0 75 0

06/11/04 20 10 50 2.7 2.0 2.7 1.4 2.0 0 0 0 64 41.6

06/12/04 0 0 0 0 0 0 0 0 0 0 0 64 0

06/13/04 0 0 0 0 0 0 0 0 0 0 0 64 0

06/14/04 63 30 52 3.6 2.2 3.6 0.5 2.3 0 0 0 65 0

06/15/04 102 45 55 3.6 2.2 3.6 0.7 2.2 0 0 0 67 0

06/16/04 50 22 56 3.6 1.9 3.6 0.9 1.9 0 0 0 67 0

06/17/04 92 22 76 3.2 2.0 3.2 1.1 2.0 0 0 0 68 0

06/18/04 45 18 60 3.3 1.9 3.3 0.9 1.9 0 0 0 69 0

06/19/04 29 12 58 2.8 1.7 2.8 0.3 1.7 0 0 0 69 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

06/20/04 50 13 74 2.4 1.8 2.4 0.5 1.8 0 0 0 69 0

06/21/04 160 52 67 4.1 1.9 4.1 0.2 1.9 0 0 0 71 0

06/22/04 257 80 68 5.7 2.1 5.7 0.6 2.1 0 0 0 74 0

06/23/04 321 79 75 3.7 2.5 5.1 0.4 2.6 0 0 0 76 0

06/24/04 244 55 77 5.5 2.0 5.5 0.2 2.0 0 0 0 66 51.6

06/25/04 131 22 83 3.3 2.0 3.3 1.0 2.0 0 0 0 67 0

06/26/04 107 29 72 3.7 2 3.7 0.3 2 0 0 0 68 0

06/27/04 195 40 79 3.6 2.3 3.7 0.4 2.3 0 0 0 69 0

06/28/04 384 62 83 3.6 2.2 3.6 0.3 2.2 0 0 0 71 0

06/29/04 595 59 90 3.7 1.9 3.7 0.5 1.9 0 0 0 73 0

06/30/04 452 47 89 4.2 2.1 4.2 0.3 2.1 0 0 0 74 0

07/01/04 652 62 90 5.9 2.2 5.9 0.7 2.2 0 0 0 76 0

07/02/04 434 40 90 5.0 2.0 5.0 0.4 2.0 0 0 0 66 57.3

07/03/04 132 13 90 3.2 1.9 3.2 1.2 1.9 0 0 0 66 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/04/04 0 0 0 0 0 0 0 0 0 0 0 66 0

07/05/04 0 0 0 0 0 0 0 0 0 0 0 66 0

07/06/04 623 61 90 3.4 2.0 3.4 0.2 2.0 0 0 0 68 0

07/07/04 278 41 85 4.5 2.2 4.5 1.0 2.2 0 0 1 69 0

07/08/04 225 51 77 5.9 2.1 5.9 1.0 2.1 0 0 0 71 0

07/09/04 181 33 81 2.4 1.9 2.4 0.6 1.9 0 0 0 72 0

07/10/04 180 35 80 4.9 2.0 4.9 0.3 2.0 0 0 0 73 0

07/11/04 282 60 78 4.7 2.2 4.7 0.4 2.3 0 0 0 75 0

07/12/04 585 52 91 3.7 2.0 4.4 1.1 2.1 0 0 0 66 54.6

07/13/04 551 79 85 5.3 2.2 5.3 0.4 2.2 0 0 0 68 0

07/14/04 369 73 80 5.2 2.1 5.2 0.5 2.1 0 0 0 70 0

07/15/04 238 43 81 3.2 1.8 3.2 0.4 1.8 0 0 0 71 0

07/16/04 118 28 76 3.6 2.1 3.6 1.1 2.1 0 0 0 72 0

07/17/04 110 22 80 3.5 2.0 3.5 0.2 2.0 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

07/18/04 187 41 78 3.6 2.0 3.6 0.3 2.0 0 0 0 74 0

07/19/04 395 79 80 3.7 2.2 4.7 0.5 2.2 0 0 0 76 0

07/20/04 363 78 78 6.0 2.3 6.0 0.3 2.4 1 0 0 67 39.6

07/21/04 763 86 88 4.2 2.3 6.0 0.2 2.4 0 0 0 70 0

07/22/04 479 35 92 4.6 1.9 4.6 0.3 1.9 0 0 0 71 0

07/23/04 274 47 82 3.7 1.9 3.7 0.2 1.9 0 0 0 72 0

07/24/04 235 16 93 3.3 1.9 3.3 0.7 1.9 0 0 0 72 0

07/25/04 373 27 92 3.9 2.0 3.9 1.0 2.0 0 0 0 73 0

07/26/04 544 64 88 3.2 2.1 3.2 0.6 2.1 0 0 0 75 0

07/27/04 328 29 91 5.1 2.1 5.1 1.0 2.1 0 0 0 65 31.9

07/28/04 318 57 82 3.4 1.9 3.5 0.4 1.9 0 1 0 67 0

07/29/04 384 77 79 4.0 2.2 4.0 0.3 2.2 0 0 0 69 0

07/30/04 227 41 81 5.7 2.1 5.7 0.8 2.1 0 0 0 71 0

07/31/04 114 24 78 3.4 1.9 3.4 0.3 1.9 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/01/04 0 34 0 4.2 1.9 4.2 1.1 1.9 0 0 0 72 0

08/02/04 424 69 83 5.7 2.1 5.7 0.4 2.1 0 0 0 74 0

08/03/04 380 86 77 4.0 2.2 4.0 0.5 2.2 0 0 0 77 0

08/04/04 611 63 89 4.7 2.0 4.7 1.0 2.0 0 0 0 68 28.5

08/05/04 462 58 87 3.4 1.9 3.4 0.3 1.9 0 0 0 70 0

08/06/04 270 56 79 3.8 2.3 4.8 0.9 2.4 0 0 0 71 0

08/07/04 181 36 80 5.6 2.1 5.6 0.6 2.1 0 0 0 73 0

08/08/04 253 30 88 3.4 1.9 3.4 0.3 1.9 0 0 0 74 0

08/09/04 723 53 92 5.4 2.0 5.4 0.3 2.0 0 0 0 75 0

08/10/04 565 47 91 4.0 2.1 4.0 1.2 2.1 0 0 0 66 27.4

0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0

08/13/04 730 49 93 3.5 2.1 3.5 0.4 2.1 0 0 0 70 0

08/14/04 0 0 0 0 0 0 0 0 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/15/04 0 0 0 0 0 0 0 0 0 0 0 70 0

08/16/04 33 14 57 2.8 1.7 2.8 0.1 1.7 0 0 0 71 0

08/17/04 24 10 58 2.7 1.8 2.7 1.3 1.8 0 0 0 71 0

08/18/04 36 16 55 2.4 1.7 2.4 0.4 1.7 0 0 0 72 0

08/19/04 40 14 65 2.4 1.8 2.4 1.4 1.8 0 0 0 72 0

08/20/04 221 4 98 2.2 1.6 2.2 0.2 1.6 0 0 0 72 0

08/21/04 1 1 0 2.4 2.4 2.4 2.4 2.4 0 0 0 72 0

08/22/04 0 0 0 0 0 0 0 0 0 0 0 72 0

08/23/04 97 24 75 3.0 1.6 3.0 0.3 1.6 0 0 0 73 0

08/24/04 65 25 61 2.6 1.5 2.6 0.3 1.5 0 0 0 74 0

08/25/04 70 29 58 3.7 2.3 4.9 1.5 2.4 0 0 0 75 0

08/26/04 60 27 55 3.7 2.0 3.7 0.4 2.0 0 0 0 65 35.9

08/27/04 86 42 51 3.5 2.1 4.6 0.4 2.3 0 0 0 66 0

08/28/04 12 0 100 0 0 0 0 0 0 0 0 66 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

08/29/04 0 0 0 0 0 0 0 0 0 0 0 66 0

08/30/04 354 104 70 5.6 2.2 5.6 0.3 2.2 0 0 0 69 0

08/31/04 479 103 78 3.9 2.3 4.2 0.3 2.3 0 0 0 73 0

09/01/04 482 125 74 6.3 2.2 6.3 0.2 2.2 1 0 0 76 0

09/02/04 509 101 80 5.0 2.5 6.0 0.3 2.5 0 0 0 68 35.6

09/03/04 301 75 75 6.2 2.3 6.2 0.5 2.3 1 1 0 70 0

09/04/04 126 36 71 5.2 2.0 5.2 0.3 2.0 0 0 0 71 0

09/05/04 349 89 74 5.8 2.3 5.8 0.6 2.3 0 0 0 74 0

09/06/04 613 125 79 5.5 2.4 5.6 0.4 2.5 0 0 0 78 0

09/07/04 549 154 71 5.6 2.5 6.9 0.2 2.6 1 0 0 72 33.6

09/08/04 428 114 73 7.0 2.4 7.0 0.1 2.5 1 0 0 75 0

09/09/04 425 99 76 5.8 2.2 5.8 0.2 2.2 0 0 0 67 28.7

09/10/04 311 77 75 4.6 2.3 5.6 0.3 2.3 0 0 0 69 0

09/11/04 148 33 77 3.4 2.1 3.4 0.8 2.1 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/12/04 314 60 80 3.7 2.1 3.7 0.5 2.1 0 0 0 72 0

09/13/04 588 122 79 6.0 2.4 6.0 0.3 2.4 0 0 0 76 0

09/14/04 399 89 77 4.1 2.2 5.4 0.3 2.2 0 0 0 68 19.6

09/15/04 575 114 80 6 2.4 6 0.3 2.4 0 0 0 71 0

09/16/04 586 94 83 5.5 2.2 5.5 0.6 2.3 0 0 0 74 0

09/17/04 376 97 74 4.4 2.3 4.4 0.3 2.3 0 0 0 77 0

09/18/04 247 29 88 3.4 2.2 3.4 1.5 2.2 0 0 0 67 15.7

09/19/04 688 72 89 4.2 2.0 4.2 0.3 2.0 0 0 0 69 0

09/20/04 1173 122 89 5.4 2.2 5.4 0.4 2.2 0 0 0 73 0

09/21/04 628 78 87 4.0 2.1 4.0 0.3 2.1 0 0 0 75 0

09/22/04 963 144 85 6.5 2.5 6.5 0.5 2.5 2 0 0 68 14.8

09/23/04 697 90 87 4.6 2.1 4.6 0.3 2.2 0 0 0 71 0

09/24/04 404 84 79 4.1 2.4 4.1 0.5 2.5 0 0 0 74 0

09/25/04 213 26 87 2.9 2.0 2.9 1.1 2.0 0 0 0 75 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

09/26/04 555 50 90 3.1 1.9 3.1 0.3 1.9 0 0 0 66 15.7

09/27/04 82 121 0 0 0 0 0 0 0 0 0 0 0

09/28/04 1498 125 91 5.9 2.3 6.0 0.6 2.4 1 0 0 73 0

09/29/04 1225 124 89 5.8 2.4 5.8 0.3 2.5 0 0 1 77 0

09/30/04 769 106 86 5.9 2.2 5.9 0.5 2.2 0 0 0 69 14.7

10/01/04 485 66 86 4.9 2.5 4.9 0.4 2.6 0 0 0 71 0

10/02/04 253 13 94 2.5 1.9 2.5 0.9 1.9 0 0 0 72 0

10/03/04 892 94 89 4.7 2.3 6.8 0.2 2.3 1 0 0 74 0

10/04/04 2024 105 94 4.6 2.3 4.9 0.2 2.3 0 0 0 78 0

10/05/04 3050 141 95 5.2 2.5 5.2 0.6 2.6 0 0 0 71 14.8

10/06/04 1397 99 92 4.8 2.3 4.8 0.2 2.3 0 0 0 74 0

10/07/04 786 95 87 5.2 2.1 5.2 0.3 2.2 0 0 0 77 0

10/08/04 405 47 88 3.1 2.0 3.1 0.7 2.0 0 0 0 67 14.5

10/09/04 156 20 87 3.0 1.8 3.0 0.8 1.8 0 0 0 68 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/10/04 438 72 83 5.6 2.2 5.6 0.2 2.2 0 0 0 70 0

10/11/04 854 85 90 6.1 2.2 6.1 0.2 2.2 1 0 0 72 0

10/12/04 688 107 84 5.9 2.4 5.9 0.5 2.4 0 0 0 76 0

10/13/04 736 128 82 3.5 2.3 5.0 0.3 2.4 0 0 1 68 14.7

10/14/04 1002 83 91 3.6 2.1 3.6 0.3 2.1 0 0 0 71 0

10/15/04 418 52 87 4.9 2.2 4.9 1.0 2.3 0 0 0 73 0

10/16/04 143 27 81 3.7 1.9 3.7 1.0 1.9 0 0 0 73 0

10/17/04 231 51 77 3.4 2.1 4 0.3 2.1 0 0 0 75 0

10/18/04 709 118 83 7.4 2.4 7.4 0.5 2.5 3 0 1 68 16.6

10/19/04 973 112 88 6.0 2.3 6.0 0.3 2.3 0 0 0 71 0

10/20/04 1013 82 91 3.9 2.2 4.0 1 2.2 0 0 0 74 0

10/21/04 914 59 93 3.3 1.9 3.3 0.3 1.9 0 0 0 75 0

10/22/04 525 82 84 5.2 2.3 5.2 0.5 2.4 0 0 0 67 16.4

10/23/04 96 26 72 3.7 2.3 5.9 1.2 2.4 0 0 0 67 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

10/24/04 304 39 87 3.0 1.8 3.0 0.9 1.8 0 0 0 69 0

10/25/04 766 118 84 3.6 2.3 6.0 0.3 2.3 0 0 0 72 0

10/26/04 601 90 85 3.9 2.1 4.5 0.3 2.1 0 0 0 75 0

10/27/04 566 103 81 3.9 2.3 5.2 0.4 2.3 0 0 1 67 16.4

10/28/04 634 84 86 5.8 2.3 5.8 1.0 2.3 0 0 0 70 0

10/29/04 489 71 85 6.2 2.2 6.2 0.3 2.3 1 0 0 72 0

10/30/04 277 14 94 2.4 1.8 2.4 0.8 1.8 0 0 0 72 0

10/31/04 66 57 13 5.0 1.9 5.0 0.3 1.9 0 0 0 74 0

11/01/04 952 104 89 5.9 2.2 5.9 0.4 2.2 0 0 0 77 0

11/02/04 457 119 73 5.4 2.4 6.3 0.8 2.4 1 0 0 70 18.5

11/03/04 565 97 82 5.7 2.1 5.7 0.3 2.1 0 0 1 73 0

11/04/04 887 94 89 4.2 2.1 4.2 0.3 2.1 0 0 1 75 0

11/05/04 501 75 85 4.1 2.2 5.4 0.2 2.2 0 0 0 66 16.4

11/06/04 209 21 89 3.1 2.1 3.1 1.2 2.1 0 0 1 67 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/07/04 481 53 88 3.5 1.9 4.2 0.3 2.0 0 0 0 68 0

11/08/04 1058 127 87 4.2 2.3 4.2 0.5 2.3 0 0 0 72 0

11/09/04 1659 118 92 5.9 2.4 5.9 0.5 2.4 0 0 0 76 0

11/10/04 780 92 88 4.6 2.1 4.6 0.2 2.1 0 0 0 68 15.8

11/11/04 410 89 78 4.8 2.0 4.8 0.4 2.0 0 0 0 70 0

11/12/04 247 72 70 5.0 2.1 5.0 0.9 2.1 0 0 0 73 0

11/13/04 143 37 74 4.8 2.2 4.8 0.9 2.2 0 0 0 74 0

11/14/04 429 75 82 6 2.3 6.6 0.3 2.4 1 0 0 76 0

11/15/04 650 91 86 4.5 2.1 4.5 0.2 2.1 0 0 0 68 16.8

11/16/04 887 127 85 6.2 2.3 6.2 0.2 2.4 1 0 0 71 0

11/17/04 770 111 85 3.9 2.2 3.9 0.3 2.2 0 1 0 75 0

11/18/04 699 112 83 4.7 2.4 4.7 0.4 2.4 0 1 1 67 14.8

11/19/04 305 60 80 3.6 2.0 3.6 0.2 2.0 0 0 0 69 0

11/20/04 235 34 85 3.6 2.2 3.6 0.3 2.2 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

11/21/04 605 55 90 3.6 1.9 3.6 0.7 1.9 0 1 0 71 0

11/22/04 394 78 80 5.6 2.1 5.6 0.3 2.1 0 0 1 74 0

11/23/04 217 49 77 3.6 2.1 3.6 0.2 2.1 0 0 0 75 0

11/24/04 63 16 74 2.7 2.0 2.7 1.5 2.0 0 0 0 65 15.7

11/25/04 0 0 0 0 0 0 0 0 0 0 0 65 0

11/26/04 0 0 0 0 0 0 0 0 0 0 0 65 0

11/27/04 0 0 0 0 0 0 0 0 0 0 0 65 0

11/28/04 0 63 0 4.4 2.2 4.4 1.1 2.2 0 0 0 67 0

11/29/04 518 100 80 5.8 2.2 6.0 0.1 2.2 0 0 0 70 0

11/30/04 620 123 80 4.9 2.2 4.9 0.3 2.2 0 0 1 74 0

12/01/04 597 97 83 4.9 2.2 4.9 0.3 2.2 0 0 0 76 0

12/02/04 1029 105 89 4.2 2.2 4.2 0.3 2.2 0 0 0 68 20.8

12/03/04 213 56 73 5.8 2.3 5.8 0.3 2.3 0 0 0 70 0

12/04/04 182 40 78 4.3 2.2 4.3 0.3 2.2 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/05/04 240 95 60 7.5 2.4 7.5 0.3 2.4 1 0 0 74 0

12/06/04 404 94 76 4.5 2.3 4.5 0.3 2.3 0 0 0 77 0

12/07/04 483 115 76 6.0 2.4 6.0 0.4 2.5 1 0 0 69 20.7

12/08/04 707 140 80 5.8 2.4 5.8 0.3 2.5 0 0 1 73 0

12/09/04 856 124 85 5.9 2.2 5.9 0.2 2.3 0 0 0 77 0

12/10/04 652 58 91 5.5 1.9 5.5 0.6 1.9 0 0 0 68 20.7

12/11/04 584 24 95 3.9 1.9 3.9 0.3 1.9 0 0 0 68 0

12/12/04 1152 71 93 3.6 1.9 3.6 0.3 1.9 0 0 0 70 0

12/13/04 2442 76 96 3.6 2.1 4.2 0.5 2.2 0 0 0 73 0

12/14/04 3251 80 97 3.6 2.1 3.6 0.6 2.1 0 1 1 75 0

12/15/04 2411 76 96 3.7 2.2 4.6 0.7 2.2 0 0 0 67 15.6

12/16/04 2342 100 95 5.0 2.1 5.0 0.3 2.2 0 0 0 70 0

12/17/04 1265 41 96 3.2 2.0 3.2 0.4 2.0 0 0 0 71 0

12/18/04 1 0 100 0 0 0 0 0 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

12/19/04 0 0 0 0 0 0 0 0 0 0 0 71 0

12/20/04 36 19 47 3.8 2.0 3.8 0.2 2.0 0 0 0 72 0

12/21/04 20 8 60 2.9 1.9 2.9 1.5 1.9 0 0 0 72 0

12/22/04 15 6 60 2.2 1.9 2.2 1.8 1.9 0 0 0 72 0

12/23/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/24/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/25/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/26/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/27/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/28/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/29/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/30/04 0 0 0 0 0 0 0 0 0 0 0 72 0

12/31/04 0 0 0 0 0 0 0 0 0 0 0 72 0

01/01/05 0 0 0 0 0 0 0 0 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/02/05 0 0 0 0 0 0 0 0 0 0 0 72 0

01/03/05 27 8 70 2.9 1.8 2.9 0.6 1.8 0 0 0 73 0

01/04/05 62 26 58 3.2 1.9 3.2 0.3 1.9 0 0 0 73 0

01/05/05 107 28 73 3.6 2.2 5.0 0.6 2.2 0 0 0 74 0

01/06/05 70 10 85 2.4 1.8 2.4 1.0 1.8 0 0 0 75 0

01/07/05 44 15 65 2.7 2.0 2.7 1.1 2.0 0 0 0 65 34.8

01/08/05 0 0 0 0 0 0 0 0 0 0 0 65 0

01/09/05 0 0 0 0 0 0 0 0 0 0 0 65 0

01/10/05 329 118 64 7.3 2.4 7.3 0.5 2.4 1 0 0 69 0

01/11/05 377 94 75 5.1 2.4 5.1 0.5 2.4 0 0 0 72 0

01/12/05 473 107 77 6.0 2.3 6.0 0.3 2.3 0 0 0 75 0

01/13/05 430 103 76 4.1 2.1 4.1 0.3 2.1 0 0 0 67 36.4

01/14/05 226 61 73 4.0 2.3 6.5 0.3 2.4 1 0 0 69 0

01/15/05 107 23 78 3.5 2.2 4.1 1.3 2.3 0 0 0 70 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/16/05 247 53 78 3.5 2.0 4.9 0.3 2.0 0 0 0 71 0

01/17/05 0 0 0 0 0 0 0 0 0 0 0 71 0

01/18/05 632 133 78 5.8 2.5 6.2 0.4 2.6 2 0 1 76 0

01/19/05 472 103 78 4.3 2.3 4.7 0.8 2.4 0 0 0 68 39.6

01/20/05 436 85 80 4.0 2.2 4.5 0.2 2.2 0 0 0 71 0

01/21/05 276 88 68 5.4 2.3 5.4 0.2 2.3 0 0 0 74 0

01/22/05 107 30 71 5.0 2.2 5.0 1.2 2.2 0 0 0 74 0

01/23/05 244 43 82 4.6 1.8 4.6 0.3 1.8 0 0 0 76 0

01/24/05 587 122 79 4.9 2.3 6.6 0.6 2.3 1 0 0 69 39.8

01/25/05 560 104 81 5.2 2.2 6.0 0.2 2.3 0 0 0 72 0

01/26/05 545 147 73 5.0 2.5 5.1 0.3 2.6 0 0 1 76 0

01/27/05 615 130 78 5.5 2.4 5.5 0.9 2.4 0 0 0 69 22.8

01/28/05 253 78 69 5.6 2.2 5.6 0.3 2.2 0 0 0 71 0

01/29/05 175 38 78 3.4 2.2 3.4 1.0 2.2 0 0 0 72 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

01/30/05 485 56 88 3.2 1.9 3.2 0.5 1.9 0 0 0 74 0

01/31/05 761 88 88 5.8 2.1 6 0.2 2.1 0 0 0 76 0

02/01/05 631 107 83 4.8 2.2 5.8 0.3 2.2 0 0 0 68 17.8

02/02/05 681 97 85 3.9 2.3 3.9 0.3 2.3 0 1 0 71 0

02/03/05 470 87 81 5.2 2.1 5.2 0.3 2.1 0 0 0 73 0

02/04/05 347 85 75 6.0 2.4 7 0.6 2.5 2 0 1 76 0

02/05/05 273 31 88 3.6 2.1 3.6 1.1 2.1 0 0 0 66 15.5

02/06/05 426 49 88 4.6 2.1 4.6 0.3 2.1 0 0 0 67 0

02/07/05 1088 97 91 5.4 2.1 5.4 0.2 2.1 0 0 0 70 0

02/08/05 864 101 88 5.9 2.2 5.9 0.2 2.2 0 0 1 73 0

02/09/05 1336 81 93 5.8 2.2 5.8 0.2 2.3 0 0 0 75 0

02/10/05 2351 117 95 4.4 2.6 5.3 0.6 2.7 0 0 1 68 15.5

02/11/05 1274 62 95 3.7 2.2 3.7 0.3 2.2 0 0 0 70 0

02/12/05 820 32 96 3.9 2.1 4.6 0.8 2.2 0 0 0 71 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/13/05 2146 63 97 3.8 2.1 4.1 0.4 2.1 0 0 0 73 0

02/14/05 2533 99 96 4.5 2.3 4.5 0.3 2.3 0 0 0 76 0

02/15/05 1214 96 92 4.8 2.3 4.8 0.8 2.3 0 0 1 68 16.8

02/16/05 475 120 74 5.6 2.3 5.7 0.2 2.3 0 0 0 72 0

02/17/05 433 86 80 5.9 2.1 5.9 0.2 2.1 0 0 0 74 0

02/18/05 251 76 69 4.2 2.2 4.2 0.7 2.2 0 0 0 77 0

02/19/05 134 29 78 3.2 2.0 3.2 0.7 2.0 0 0 0 67 16.6

02/20/05 335 65 80 4.9 2.4 6.7 0.9 2.4 1 0 0 69 0

02/21/05 695 123 82 5.6 2.4 5.7 0.3 2.4 0 0 0 72 0

02/22/05 574 114 80 5.0 2.4 5.3 0.3 2.4 0 0 0 76 0

02/23/05 712 105 85 5.5 2.2 5.5 0.8 2.3 0 0 0 69 15.3

02/24/05 426 62 85 3.6 2.0 3.6 0.9 2.0 0 0 0 71 0

02/25/05 305 55 81 3.7 2.0 3.9 1.2 2.1 0 0 0 72 0

02/26/05 212 29 86 3.1 1.9 3.1 0.5 1.9 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

02/27/05 961 78 91 5.0 2.1 5.0 0.2 2.1 0 0 0 75 0

02/28/05 1008 157 84 5.9 2.3 5.9 0.2 2.4 0 0 0 70 16.7

03/01/05 709 122 82 5.0 2.2 5.0 0.3 2.2 0 0 0 73 0

03/02/05 13 117 0 0 0 0 0 0 0 0 0 0 0

03/03/05 983 118 87 6.7 2.6 6.7 0.3 2.6 2 0 0 69 14.8

03/04/05 451 55 87 5.2 2.1 5.2 0.3 2.1 0 0 0 70 0

03/05/05 193 42 78 7.1 2.2 7.1 0.3 2.2 1 0 0 72 0

03/06/05 356 62 82 3.7 2.1 3.7 0.2 2.1 0 0 0 74 0

03/07/05 612 103 83 4.7 2.6 5.9 0.4 2.6 0 0 1 77 0

03/08/05 767 105 86 4.2 2.1 4.2 0.7 2.1 0 0 0 69 14.7

03/09/05 778 70 91 4.1 2.1 5.7 0.2 2.1 0 0 0 71 0

03/10/05 462 77 83 4.9 2.2 4.9 0.7 2.2 0 0 0 73 0

03/11/05 190 39 79 3.0 1.9 3.0 0.8 1.9 0 0 0 74 0

03/12/05 0 0 0 0 0 0 0 0 0 0 0 74 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/13/05 0 0 0 0 0 0 0 0 0 0 0 74 0

03/14/05 63 24 61 3.1 1.7 3.1 0.2 1.7 0 0 0 75 0

03/15/05 88 26 70 4.2 1.8 4.2 0.3 1.8 0 0 0 65 18.3

03/16/05 93 24 74 3.2 2.1 3.2 0.9 2.1 0 0 0 66 0

03/17/05 74 27 63 3.1 1.9 3.1 1.2 1.9 0 0 0 67 0

03/18/05 125 31 75 3.0 1.6 3.0 0.3 1.7 0 0 0 67 0

03/19/05 0 0 0 0 0 0 0 0 0 0 0 67 0

03/20/05 190 33 82 2.6 1.7 2.7 0.6 1.7 0 0 0 68 0

03/21/05 666 106 84 5.2 2.1 5.2 0.2 2.1 0 0 0 71 0

03/22/05 916 109 88 5.5 2.1 5.5 0.3 2.1 0 0 0 75 0

03/23/05 1285 90 92 4.1 2.2 4.1 0.4 2.3 0 0 0 67 21.7

03/24/05 2931 142 95 4.8 2.4 4.8 0.2 2.4 0 0 0 71 0

03/25/05 2529 90 96 4.4 2.4 4.4 0.3 2.4 0 0 0 74 0

03/26/05 427 28 93 3.2 2.1 3.2 1.2 2.1 0 0 0 75 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

03/27/05 1969 78 96 3.9 2.3 4.1 0.4 2.3 0 0 0 67 22.7

03/28/05 1793 105 94 4.0 2.2 4.0 0.2 2.2 0 0 0 70 0

03/29/05 963 102 89 5.3 2.2 5.3 0.3 2.2 0 3 0 74 0

03/30/05 709 82 88 3.4 1.9 3.4 0.3 1.9 0 0 0 76 0

03/31/05 533 102 80 5.0 2.2 5.0 0.2 2.2 0 0 0 68 22.3

04/01/05 311 63 79 3.5 2.0 4.2 0.3 2.0 0 0 0 70 0

04/02/05 130 36 72 4.1 2.2 4.1 0.3 2.2 0 0 0 71 0

04/03/05 230 45 80 4.0 2.1 4.0 0.8 2.1 0 0 0 72 0

04/04/05 447 58 87 3.4 1.9 3.4 0.7 1.9 0 0 0 74 0

04/05/05 506 95 81 4.0 2.0 6.0 0.4 2.1 1 0 1 77 0

04/06/05 388 95 75 3.9 2.2 3.9 0.5 2.2 0 0 0 68 18.5

04/07/05 332 75 77 3.8 2.2 5.7 0.2 2.2 0 1 0 71 0

04/08/05 237 59 75 5.3 2.1 5.3 0.3 2.1 0 0 0 72 0

04/09/05 82 10 87 2.4 2.0 2.4 1.5 2.0 0 0 0 73 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/10/05 279 59 78 3.0 1.9 3.0 0.7 1.9 0 0 0 74 0

04/11/05 746 103 86 5.2 2.2 5.2 0.2 2.2 0 0 0 77 0

04/12/05 725 115 84 5.9 2.2 5.9 0.2 2.3 0 0 1 70 18.4

04/13/05 326 100 69 3.6 2.2 5.8 0.6 2.5 0 0 0 73 0

04/14/05 360 79 78 3.1 1.9 5.0 0.3 2.0 0 0 1 75 0

04/15/05 242 69 71 4.1 2.2 5.7 0.3 2.5 0 0 1 67 16.8

04/16/05 112 44 60 3 1.6 3.8 0.2 1.7 0 0 0 68 0

04/17/05 273 62 77 6.8 1.9 6.8 0.8 2.2 1 0 1 70 0

04/18/05 525 87 83 5.3 2.1 6.5 0.4 2.4 1 0 1 72 0

04/19/05 520 87 83 5.5 2.2 6.6 0.3 2.4 1 0 2 75 0

04/20/05 339 71 79 3.8 2.1 5.3 0.8 2.4 0 0 0 77 0

04/21/05 628 77 87 5.0 2.2 5.6 0.2 2.3 0 0 0 80 0

04/22/05 299 29 90 15.6 2.4 15.6 0.7 2.5 1 0 0 81 0

04/23/05 145 31 78 3.7 1.8 5.9 0.3 2.0 0 0 0 82 0

Date Number of Requests Number Retrieved Percent from Disk Cache Longest Retrieval (min) Average Retrieval (min) Longest Wait Time (min) Shortest Wait Time (min) Average Wait Time (min) More Than 6 Minutes Number of Errors Number Cancelled Cache Percent Full Least Days in Cache

04/24/05 171 49 71 4.9 2.1 6.5 0.6 2.2 1 0 0 83 0

04/25/05 712 80 88 3.8 2.1 6.3 0.2 2.4 1 0 0 86 0

04/26/05 548 87 84 5.0 2.3 7.7 0.3 2.7 2 0 0 76 22.5

04/27/05 588 105 82 4.6 2.3 5.9 0.5 2.6 0 0 2 79 0

04/28/05 1204 117 90 5.8 2.4 6.7 0.3 2.7 2 0 4 83 0

04/29/05 918 67 92 5.4 2.2 8.5 0.3 2.6 2 0 0 85 0

04/30/05 382 33 91 3.1 2.0 4.9 1.0 2.1 0 0 0 74 19.4

05/01/05 1313 83 93 4.8 2.3 6.7 0.7 2.7 3 0 3 77 0

05/02/05 2844 60 97 3.4 1.9 6.5 0.3 2.2 1 0 1 79 0

05/03/05 3225 83 97 4.5 2.4 44.5 0.3 3.0 1 0 22 82 0

05/04/05 2607 97 96 5.4 2.1 5.4 0.3 2.1 0 0 0 84 0

05/05/05 2510 91 96 5.2 1.9 5.2 0.3 1.9 0 0 0 87 0

05/06/05 2444 33 98 3.6 2.0 3.6 0.2 2.0 0 0 8 75 20.6

05/07/05 0 0 0 0 0 0 0 0 0 0 0 75 0

Date	Number of Requests	Number Retrieved	Percent from Disk Cache	Longest Retrieval (min)	Average Retrieval (min)	Longest Wait Time (min)	Shortest Wait Time (min)	Average Wait Time (min)	More Than 6 Minutes	Number of Errors	Number Cancelled	Cache Percent Full	Least Days in Cache

3/31/98	701	87	87	6.8	3.0	6.8	0.6	3.1	2	0	1	0	0
4/1/98	430	45	89	6.4	2.7	6.4	0.7	2.7	1	0	0	0	0
4/2/98	352	56	84	7.5	2.8	7.5	1.2	2.9	1	0	0	0	0
4/3/98	229	42	81	6.9	2.7	6.9	0.3	2.7	1	0	0	0	0
4/4/98	266	45	83	5.4	3.1	5.9	0.6	3.2	0	0	1	0	0
4/5/98	390	39	90	5.5	2.9	5.5	1	2.9	0	0	0	0	0
4/6/98	750	85	88	7.9	2.9	7.9	0.4	3.0	1	0	0	0	0
4/7/98	375	55	85	6.1	2.8	6.2	0.2	2.8	1	0	0	0	0
4/8/98	415	46	88	8.9	3.0	8.9	1.4	3.0	1	0	0	0	0
4/9/98	477	63	86	6.0	2.7	6.0	0.4	2.7	1	0	0	0	0
4/10/98	264	56	78	5.7	2.7	5.7	0.5	2.7	0	0	0	0	0
4/11/98	134	21	84	4.8	3.1	5.5	1.8	3.2	0	0	0	0	0